Sign in to your IRCC secure account

A recent cyberattack has affected a small number of IRCC accounts accessed through GCKey. We locked these accounts to protect them from unauthorized access. We sent an email to affected users to explain what to do next.

If you get an email from us, follow the steps to reactivate your account.

Verify the following in the email before clicking on any links:

  • The email is in both English and French.
  • The From email address is IRCC.COMMDoNotReply-NePasRepondreCOMM.IRCC@cic.gc.ca.
  • The Subject is “Security incident on your GCKey account / Incident de sécurité sur votre compte CléGC”.
  • All links in the email point to gc.ca pages.

Take extra precautions to protect your security, including monitoring your account for suspicious activity and updating your account with a unique password.

How COVID-19 is affecting applications to visit, work or study in Canada

If you meet the criteria for the travel exemptions, and you want to apply to come to Canada, there are changes to the application process. Learn more.

You can travel to Canada only if you are exempt from the travel restrictions and are coming for an essential purpose.

Your account lets you start an application, submit and pay for your application, get messages related to your application, check the status of your application and update your information.

This online service will be unavailable from 3:30 a.m. to 5:30 a.m. Eastern time, on Tuesday October 27, 2020, in order to perform system maintenance.

Option 1: GCKey

Sign in with your GCKey user ID and password.

Sign in with GCKey

Option 2: Sign-In Partner

Sign in with your online Canadian banking information if you have an existing account with 1 of our partners.

Sign in with Sign-In Partner

View the full list of Sign-In Partners

Don’t have an account?

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