Applying for a Permanent Resident Card (PR Card) - First application, replacement, renewal or to change gender identifier (IMM 5445)

Note: We’ve released a new version of the main form for this application (Application for a Permanent Resident Card or Permanent Resident Travel Document [IMM 5444]). We’re working on updating the guide to reflect the form updates and will post these changes as soon as possible.

Canada’s entry rules have changed

Permanent residents (PR) of Canada must carry and show their valid PR Card or permanent resident travel document (PRTD) when boarding a flight to Canada, or travelling to Canada on any other commercial carrier.

If you do not carry your PR Card or PRTD, you may not be able to board your flight, train, bus or boat to Canada.

It is your responsibility to make sure your PR Card is still valid when you return from travel outside Canada and to apply for a new PR Card before your current card expires.


This is not a legal document. The explanations and definitions are not legal definitions. In case of a discrepancy between the language in this document and the relevant legislation or regulations, the legal text in the legislation and regulations prevails.

For legal information, see the:

This information will help you complete the forms and guide you through the application process.


Overview

Application package

This application package has:

  • an instruction guide, and
  • the forms you need to fill out.

The instruction guide:

  • has information you must know before you submit your application, and
  • explains how to fill out the forms and gather your supporting documents.

Read the instruction guide completely and then fill out each of the applicable forms.

The forms are designed with questions that will help the processing of your application.


Symbols used in this guide

This guide uses these symbols to draw your attention to important information:

Required step
What you must do to have your application processed.
Important information

Important information that you need to know to avoid delays or other problems.

Get more information

Where to get more information.

Note: Tips that will help you with this application.


Before you apply

Permanent Resident Card

The permanent resident card (PR Card) is the official proof of your status as a permanent resident in Canada.

You need a PR Card if:

  • you are a permanent resident (including a child);
  • you plan on travelling outside of Canada; and
  • you plan on returning to Canada by any commercial transporter, such as a plane, train, boat or bus.

Who may use this application

Use this application if you are a permanent resident in Canada who wants to apply for:

  • your first PR Card;
  • a renewal of your PR Card that has or will soon expire;
  • you legally changed your name and need to update your PR card;
  • a replacement of your PR Card that has been lost, stolen or damaged; or
  • to change the gender designation on your PR Card.

Important information: If your PR Card is still valid for more than nine (9) months (270 days), do not apply for a renewal, unless your legal name has changed. Otherwise, your application will be returned.

I am a new permanent resident. Do I need to apply for a PR Card?

If you are a new permanent resident, you will automatically receive your new card by mail when you first arrive in Canada. This is part of the immigration process and you do not need to apply for a PR Card.


Are you eligible?

To be eligible for a PR Card, you must:

  • be a permanent resident of Canada;
  • be physically present in Canada;
  • meet the residency requirement (see Appendix A – Residency obligation);
  • not be under an effective removal order;
  • not be a Canadian citizen; and
  • not be convicted of an offense related to the misuse of a PR Card

Permanent Residents outside of Canada

If you are outside Canada and do not have a valid PR Card to return, you must get a Permanent Resident Travel Document from a Visa Application Centre or a Canadian visa office.

Important information: When you return to Canada, you should apply for a PR Card right away.


Biometrics

Most PR card applicants do not need to give biometrics.

However, you’ll need to give your biometrics and pay the biometrics fee if

  • you were less than 14 years old when we received your application for permanent residence and you applied for permanent residence on or after July 31, 2018, AND
  • you’re now older than 14 years old and are applying for a new permanent resident card, a replacement or a renewal

Once you’ve paid the application and biometrics fees, you’ll get a biometric instructions letter (BIL) which will direct you to a list of biometric collection service points you may choose from. You must bring the BIL with you to the biometric collection service point. You can’t give your biometrics without this letter.

We encourage you to give your biometrics as soon as possible after you get the BIL. We’ll start processing your application after we get your biometrics.

Find out more about biometrics.

Where to give your biometrics

You need to book an appointment to give your biometrics at one of these official biometric collection service points. As of December 3, 2019, you can go to a designated Service Canada location to give your biometrics in Canada.


You may be eligible for Canadian citizenship

You may be eligible for Canadian citizenship if:

  • you are a permanent resident of Canada; and
  • regardless of your age, you have been physically present in Canada for at least 1,095 days during the five years right before the date you sign your application and meet all other conditions.

You may be able to use some of your time spent in Canada as a temporary resident or protected person towards your physical presence calculation. Each day spent physically in Canada as a temporary resident or protected person before becoming a permanent resident within the last five years will count as one half day, with a maximum of 365 days, towards your physical presence.

You may be eligible to apply even if you don’t meet the minimum time lived in Canada if you’re a:

  • Crown servant (certain categories of public officials); or
  • family member of a Crown servant

Find out if you have lived in Canada long enough to apply to become a citizen.

We will not issue PR cards to Canadian citizens. Confirm your status in Canada before you apply.

If we cannot process your PR card application because you are a Canadian citizen, your application fee will be refunded.


Mistake in your name

If your Record of Landing (IMM 1000), Confirmation of Permanent Residence (IMM 5292 or IMM 5688) or other permanent residence document has a mistake in your name:

We will only correct administrative mistakes made by the department in recording your personal information.


Legal Change of Name

Read the information below to see which supporting documents you need:

If your present name is different from the name printed on your Record of Landing (IMM 1000) or Confirmation of Permanent Residence (IMM 5292 or IMM 5688), you must submit:

  • supporting legal documents as proof of your name change, and
  • supporting identity documents as requested in section 2 of Step 1.

Submit any of these documents issued by a civil authority in a province or territory of Canada:

  • a copy of a legal change of name document, court order, adoption order, or
  • one of the following documents (unless you were married in Quebec on or after April 2, 1981 and are now a resident of this province). The document must show your new name:
    • a marriage certificate;
    • divorce decree;
    • registration;
    • declaration of union;
    • revocation of declaration or annulment of union.

If you are a permanent resident and changed your name outside of Canada, submit:

  • a foreign passport or other national authoritative document that shows your new name; and
  • an official document linking the old and new names.

If your name change was already approved in a past PR Card application, include a photocopy of your last PR Card.

Important information: If you have had a legal name change, you must include a copy of your Record of Landing (IMM 1000) or Confirmation of Permanent Residence (IMM 5292 or IMM 5688) with this application.


Step 1: Gather documents

What documents do I need?

The instructions below outline the documents that you must include with your application. Use the Document Checklist (IMM 5644) (opens in new tab)  to gather the necessary documents. Send the completed checklist with your application.

Important information: If any of the required documents are missing, or photocopies are not clear, your application will be returned to you.

Note: We may ask for more documents at any time while we are processing your application. If you do not submit the requested documents, there will be delays in processing.

  1. Your PR Card

    If you are applying to renew your present card, you should keep it until you get your new card and include a photocopy of it with your application.

    If you are applying to replace a damaged card, send the damaged card with your application.

    If we ask you to come to a local IRCC office, you must bring your old card and the original documents of the copies you had included with your application. We will ask you to destroy your old card after you get the new one.

    Format: Original

  2. One (1) main identity document

    A photocopy of one of the following:

    • your valid passport or travel document or
    • the passport or travel document you had when you became a permanent resident (if applicable, include the passport page that was stamped when you arrived in Canada and became a permanent resident) or
    • the certificate of identity or travel document issued by the Minister of Immigration, Refugees and Citizenship Canada or a foreign country.

    Note: The copy should show:

    • the document type and number;
    • issue and expiry date;
    • your name;
    • your photo; and
    • your date of birth

    In exceptional cases, if it is impossible for you to obtain any of the above, you must provide a:

    • photocopy of any identity document issued outside Canada before you came to Canada
      or
    • statutory declaration signed by you attesting to your identity and a statutory declaration also attesting to your identity signed by:
      1. a person who knew you before you came to Canada (such as a family member) or
      2. an official of an organization representing people from your country of nationality or past residence.

    All statutory declarations must be certified by an accredited commissioner of oaths. Provincial laws govern who can act in this position.

    Format: Clear and legible photocopy

    We may contact you for more information or ask you to provide more documents.

  3. Photos

    You will need two (2) identical photos taken within six (6) months of the date of this application:

    • Put the two (2) photos in a small envelope (no staples or paper clips), and
    • Write the name of the applicant on the envelope.

    Note

    You must provide photos that meet the Photograph Specifications. If not, we may return your application. Print the Photograph Specifications (PDF, 614.24 KB) and take them with you to the photographer.


If you are under the age of 18

A clear and legible photocopy of the following documents:

  • your birth certificate (showing your name, date of birth, place of birth and the names of your parents or adoptive parents);
  • if you have a legal guardian, submit legal documentation issued by a Canadian court which proves guardianship; or
  • a photocopy of your school records (report cards, transcripts, attendance records).

If you were outside Canada for 1095 days or more in the past five (5) years

Provide these documents as they apply to you:

If you were accompanying a family member who is a Canadian citizen:

  • proof of citizenship for the Canadian citizen you accompanied abroad; and
  • proof of your relationship to this person; and
  • proof that your Canadian citizen spouse, common-law partner or parent was outside Canada with you.

If outside Canada working for a Canadian business or public service, provide:

  • proof that the company has a Canadian head office;
  • proof of your full-time job and
  • if you will be working for that company when you return to Canada.

If you were accompanying a permanent resident of Canada working for a Canadian business abroad, provide:

  • proof of your relationship to this person; and
  • proof of their full-time job; and
  • proof of their permanent resident status

For more information, see Appendix A – Residency Obligation.


Translation of documents

You must submit the following for any document that is not in English or French, unless otherwise stated on your document checklist:

  • the English or French translation; and
  • an affidavit from the person who completed the translation (if they’re not a certified translator); and
  • a certified copy of the original document.

small exclamation warning signImportant information: Translations must not be done by the applicants themselves nor by an applicant’s parent, guardian, sibling, spouse, common-law partner, conjugal partner, grandparent, child, aunt, uncle, niece, nephew or first cousin.

If the translation is not done by a certified translator (a member in good standing of a provincial or territorial association of translators and interpreters in Canada), you must submit an affidavit swearing to the accuracy of the translation and the language proficiency of the translator.

An affidavit is a document on which the translator has sworn, in the presence of a person authorized to administer oaths in the country where the translator is living, that the contents of their translation are a true translation and representation of the contents of the original document.

Translators who are certified in Canada don’t need to supply an affidavit.

The affidavit must be sworn in the presence of:

In Canada:

  • a notary public
  • a commissioner of oaths
  • a commissioner of taking affidavits

Authority to certify varies by province and territory. Consult your local provincial or territorial authorities.

Outside of Canada:

  • a notary public

Authority to administer oaths varies by country. Consult your local authorities.


Certified true copies

To have a photocopy of a document certified, an authorized person must compare the original document to the photocopy and must print all of the following on the photocopy:

  • “I certify that this is a true copy of the original document”
  • the name of the original document
  • the date of the certification
  • their name
  • their official position or title
  • their signature

Who can certify copies?

Only authorized people can certify copies.

Important information: Certifying of copies must not be done by the applicants themselves nor by an applicant’s parent, guardian, sibling, spouse, common-law partner, conjugal partner, grandparent, child, aunt, uncle, niece, nephew or first cousin.

People authorized to certify copies include the following:

In Canada:

  • a notary public
  • a commissioner of oaths
  • a commissioner of taking affidavits

Authority to certify varies by province and territory. Check with your local provincial or territorial authorities to learn who has the authority to certify.

Outside Canada:

  • a notary public

Authority to certify international documents varies by country. Check with your local authorities to learn who has the authority to certify in your country.


Step 2: Complete the application

Filling out the application

Follow the step-by-step instructions on the following form download pages to fill out the application forms.

You must complete and submit these forms:

Depending on your situation, you may need to submit:

NOTE: If you are applying for a replacement PR card and choose to change your gender to ‘X - Another gender’, you need to complete the Request Form for a Change of Sex or Gender Identifier (IRM 0002) and send it with your application.

 Note: It is a serious offence to give false or misleading information on these forms. The information you provide on your application may be verified.


Be complete and accurate

Fill out all sections. If a section does not apply to you, write “Not Applicable” or “NA”. If your application is incomplete, it will be returned to you and this will delay the processing.

If you need more space for any section, print out an additional page with the appropriate section. Fill out this page and submit it with your application.



Step 3: Pay the fees

Your fees

Use the table below to calculate the total amount of fees to be paid. You must include your proof of payment with this application.

Application (per person) $CAN
Permanent Resident Card $50
Biometrics fees $CAN
Biometrics (per person) 85
Biometrics (per family) (2 or more people)

Maximum fee for a family of 2 or more people applying at the same time and place

170

Important information: You must pay your fees online. We will return your application if you send any other type of payment.

You can submit an IMM 5401 payment receipt with your application only if it was date stamped by a Canadian financial institution before April 1st, 2016.


Payment Issues

No fee included or Insufficient Fees

If you do not pay the full fees for your application(s) we will return your application(s). We will only start processing your application after you return it with the correct fees.

blue question mark For immigration applications, see section 10 of the IRPR and for citizenship applications, see section 13 of the Citizenship Act for more information.


Overpayment

If you pay more than the fees needed for your application(s) we will start processing your application, and send you a refund as soon as possible.

Note: You don’t have to ask for a refund. It will be done automatically.

Note: If you’re eligible for a refund, we will issue the refund to the person indicated on the Payer Information section of the receipt (If a receipt is attached to a paper application or uploaded as part of an online application). If you paid directly within an online application (no receipt attached), or if there is no name indicated on the receipt, we will send the refund to the applicant.


How to pay the fees for your application

To pay your fees for your application you’ll need:

  • a valid email address;
  • access to a printer (you’ll need to print the receipt), and
  • a credit card, Debit MasterCard® or Visa® Debit card.

Visit the link below and follow these instructions to pay:

  • Go to Online Payment.
  • Follow the online instructions.
    • At the end, click on the button to print the IRCC official receipt with barcode. Print two copies.
  • Attach a copy of this receipt to your completed application.
    • Keep the second copy of the receipt for your records.

stop sign hand Do not exit without printing the receipt! The printed receipt is your proof of payment!


Step 4: Mail the application

Where to mail the application

Mail your application in a stamped envelope to the address below:

Regular mail:

Attach enough postage (top right of the envelope)
Sender (top left of the envelope) (Your name)
(Your Address)
(Your Postal Code)
Recipient (centre of the envelope)
Case Processing Centre — PR Card
P.O. Box 10020
SYDNEY, NS  B1P 7C1
CANADA

Or by courier:

Attach enough postage (top right of the envelope)
Sender (top left of the envelope)
(Your name)
(Your Address)
(Your Postal Code)
Recipient (centre of the envelope) Case Processing Centre – PR Card
49 Dorchester Street
Sydney, NS
B1P 5Z2


Note

Make sure you have included the Document Checklist (IMM 5644) (opens in new tab)  and all the necessary documents with your application.


Is your application urgent?

To qualify for urgent processing, you must demonstrate that you need your PR Card within the next three months for one of these reasons:

  • For travel because of your own serious illness;
  • For travel because of the serious illness or death of a family member;
  • For travel because of work requirements.

You must include all of the following documents to show that you need urgent processing:

  • A copy of proof of travel such as tickets or an itinerary showing the destination and dates you will be travelling;
  • A copy of proof of payment for travel showing the date, full amount and method of payment;
  • A letter explaining the reason for the urgency; and
  • Proof of urgency (ie. a doctor’s note, death certificate, letter from employer, etc.)

You must provide the English or French translation for any documents that are not English or French. See the section translation of documents.

If you do not send all of this information, we may not process your application urgently.

Write “Urgent” on your envelope.


What happens next

Hearing from IRCC

After you submit your application, you can expect to hear from us:

  • If your application is properly completed and you meet the requirements for a PR Card
    • If you gave us a valid email address, we will send you an Acknowledgement of Receipt (AoR) of your application;
    • you will get your card in the mail or a letter from us telling you when and where to pick up your card.
  • If your application is incomplete
    • your application will be returned to you.

If we ask you to pick up your PR Card in person

You must bring your old card and the original documents of the photocopies you included with your application.



Important information

Updating your contact information

If your address or telephone number changes during the application process, you must let us know. You can do this by going to Change of Address or by visiting the Help Centre.


Checking application status

In Canada and the United States

You may Contact Us or go online to see the current status of your application:

  1. Click on Check application status, and
  2. follow the instructions provided.

To obtain details on how to remove your application status information from the Internet, visit the “Frequently Asked Questions” (FAQ) section.

If you are outside Canada and the United States:

Contact the Canadian embassy, high commission or consulate responsible for your region


Protecting your information

Your personal information is:

  • available to IRCC and the Canada Border Services Agency (CBSA) employees who need to see it to provide the services to you, and
  • not disclosed to other organizations except as permitted under the provisions of the Privacy Act or the Citizenship Regulations.

For more information about the protection of your data, visit the Help Centre.


Quality Assurance Program

Our quality assurance program randomly chooses applications for a special review. If chosen, we will ask you to attend an interview with an IRCC official to:

  • verify that the documentation and any other information you submitted is accurate,
  • verify that your application has been completed properly.

Note: We will notify you in writing if your application is chosen.



For more information

Current processing times and urgent cases

Current processing times are updated regularly on our website. We will only process urgent cases under specific circumstances.


Need help?

If you need help, you can find answers to your questions by visiting the Help Centre.


Appendix A: Residency obligation

Minimum residency obligations

You must meet the residency obligation to get a PR Card.

If you have been a permanent resident for five (5) years or more

  • you must have been physically present in Canada for a minimum of 730 days within the past five (5) years.

If you have been a permanent resident for less than five (5) years

  • you must show that you will be able to meet the minimum of 730 days of physical presence in Canada within five (5) years of the date you became a permanent resident.

Time spent outside of Canada

Notice for persons under 22 years of age:

Residency requirements to keep Permanent Resident status for PR Card and Permanent Resident Travel Document applications:

On October 24, 2017, IRCC’s definition of “child” changed, from under 19 years of age to under 22 years of age.

  • The time an applicant, aged 22 and over, spent accompanying a parent abroad before October 24, 2017, will be assessed under the previous definition of “child.”
  • The time an applicant, aged 22 and over, spent accompanying a parent abroad on or after October 24, 2017, will be assessed under the new definition of “child.”

You may also count days outside of Canada as days that you meet the residency obligation in these situations:

Situation 1. Accompanying a Canadian citizen outside Canada

You may count each day you accompanied a Canadian citizen outside Canada as long as this person is your spouse, common-law partner or parent (if you were a child under 19 years of age before October 24, 2017 or under 22 years of age after October 24, 2017).

Proof needed

You must provide supporting documents to prove that:

  • The person you are accompanying is a Canadian citizen; and
  • You are the spouse, common-law partner or child of that person.

Supporting documents may include:

  • Mandatory:
    • all passports or other travel documents that the person you are accompanying used in the five (5) years before the application;
    • documents showing the citizenship of the person you are accompanying, including the date the person became a Canadian citizen;
    • proof of the residential addresses of the person you are accompanying for the five (5) years before the application;
    • marriage licence or proof of common-law partnership (if you are accompanying a spouse or common-law partner);
    • child’s birth certificate, baptismal document, or adoption or legal guardianship document (if you are accompanying a parent);
  • You may also include:
    • Canadian Income Tax Notice of Assessment (NOA) for the past two (2) years
    • school or employment records;
    • association or club memberships;
    • any other documents you want us to consider.

Situation 2. Employment outside Canada

You may count each day you worked outside Canada if:

  • you are an employee of, or under contract to, a Canadian business or the public service of Canada or of a province or territory and
  • as a term of your job or contract, you are assigned on a full-time basis to:
    • a position outside Canada
    • an affiliated enterprise outside Canada or
    • a client of the Canadian business or the public service outside Canada; and
  • you will continue working for the employer in Canada after the assignment.

For this application, a Canadian business is defined as:

  • a corporation that is incorporated under the laws of Canada or of a province and that has an ongoing operation in Canada
  • an enterprise that has:
    • an ongoing operation in Canada
    • is capable of generating revenue
    • is carried out in anticipation of profit
    • in which a majority of voting or ownership interests is held by Canadian citizens, permanent residents, or Canadian businesses as defined above or
  • an organization or enterprise created by the laws of Canada or a province

Supporting documents:

You must provide a letter signed by an official of the business stating:

  • the position and title of the signing official
  • the nature of the business and how it fits the description of a Canadian business (see definition above)
  • details of your assignment or contract outside Canada such as:
    • length of the assignment,
    • confirmation that you are a full-time employee of the “Canadian business” working abroad on a full-time basis as a term of your employment, or that you are on contract working abroad on a full-time basis as a term of your contract; and
    • a description or copy of the position profile regarding the assignment or contract abroad, and
  • confirmation that the business was not created primarily to let you meet your residency obligation

You may also include:

  • articles of incorporation and business licences
  • partnership agreements or corporate annual reports
  • corporate Canadian Income Tax Notices of Assessment or financial statements
  • copies of the Employee Assignment Agreement or Contract
  • copies of any agreements between the Canadian business and the business or client outside Canada concerning your assignment to that client or business
  • Pay Statements
  • Canadian Income Tax Notice of Assessment (NOA)
  • T4 slips
  • Any other proof you want us to consider

Situation 3. Accompanying a permanent resident outside Canada

You may count each day you accompanied a permanent resident outside Canada as long as:

  • the person you accompanied is your spouse, common-law partner or parent (if you are a child under 19 years of age); and
  • the person was employed on a full-time basis by a Canadian business or in the public service of Canada or of a province or territory during the time you accompanied them.

Proof needed

You must provide supporting documents to prove that:

  • The person you are accompanying is a permanent resident;
  • You are the spouse, common-law partner or child of that person; and
  • The permanent resident you are accompanying meets the residency obligation.

Supporting documents may include:

  • Mandatory:
    • documents showing the person you are accompanying meets the residency obligation;
    • all passports or other travel documents the person you are accompanying used in the five (5) years before the application;
    • marriage licence or proof of common-law partnership (if you are accompanying a permanent resident spouse or common-law partner);
    • child’s birth certificate, baptismal document, or adoption or legal guardianship document (if you are accompanying a permanent resident parent);
  • You may also include:
    • School or employment records;
    • Canadian Income Tax Notice of Assessment;
    • association or club memberships;
    • any other documents you want us to consider.

Humanitarian and compassionate grounds

If you cannot meet the residency obligation, we will consider any compelling humanitarian and compassionate factors in your individual circumstances that may justify that you keep your permanent resident status.

We will notify you if this additional assessment is needed.

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