Submit your application and pay the fees


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Passport services are available during the Canada Post labour disruption

We’re still processing applications normally. However, there may be delays in delivering passports by mail.

Learn how we’re delivering passports during the labour disruption.

How you submit your application and what fees you pay depend on when you need the passport.

  • Your passport will be mailed to you unless you pay the extra fee to pick it up in person (pick-up service).
  • Some in-person locations can process your application quicker than others, and some offer express or urgent service for even faster processing.

Tell us when you need the passport. You’ll learn how and where to submit it.

You need your passport in 10 to 20 business days or more and want to apply in person

Submit your application

If you’re applying in person and need your passport in 10-20 business days

By appointment

You can book an appointment online (opens in a new tab) .

Some locations have a high demand for appointments. Their availability may vary.

Without an appointment (walk-in)

You can get walk-in services at a Service Canada Centre or a passport office (opens in a new tab) .

Wait times may be long at some passport offices. If the location is busy, we may prioritize people who need a passport within 48 hours.

Someone else can submit your application for you if you can’t go yourself. Learn more about who can submit a passport application on your behalf (opens in a new tab) .

Paying your fees

Your fees depend on what services you’re getting. How you can pay them depends on how you’re applying.

Passport type CAN$
5-year adult passport (age 16 or over) 120
10-year adult passport (age 16 or over) 160

There are other fees for

  • standard pickup at a passport office
  • replacing a lost or stolen passport that’s still valid
  • other administrative services

There’s no fee for having your passport mailed to you.

Services CAN$
Standard pickup (on or after 10 business days) 20

Additional fee for replacing a lost or stolen passport that was still valid

You must pay this fee if you report a passport as lost or stolen and are applying for a replacement. This fee does not include the cost of the new passport.

45

How to pay your fees in person

You can pay using any of the following:

  • credit card or prepaid card (Visa®, MasterCard® or American Express®)
  • debit card
  • certified cheque or money order (postal or bank)
    • in Canadian funds
    • with the exact amount
  • cheque from Canadian provincial, territorial or federal government departments
    • For example, the Ministry of Social Services.

All cheques must be made payable to the Receiver General for Canada.

We don’t accept cash or personal cheques.

You can’t pay online for in-Canada services.

You won’t get a refund for the service fee if you:

  • cancel your application
  • are refused a travel document
  • are issued a passport for a shorter validity period than requested
    • For example, if we issue a passport that’s valid for less than 5 years, despite you applying for a 5- or 10-year passport, you won’t get a refund.
      • This may happen if you’ve lost or damaged your passport multiple times.

Only the consular fees (opens in a new tab) , which apply to all adult applications, are refundable if a passport is not issued.

You need your passport in 20 business days or more and want to apply by mail

Submit the application by mail from Alberta, Manitoba, Ontario, Quebec or Saskatchewan

Service standards don’t include mailing time. Mailing times vary across the country.

Use a certified courier or traceable mail service to reduce the delivery time of your application and help protect your documents.

Use another courier during the Canada Post labour disruption

If you want to apply by mail, send us your application using another courier, or apply at a Service Canada Centre or passport office.

Courier address

Government of Canada
Passport Program
22 De Varennes Street
Gatineau, Quebec  J8T 8R1

Submit the application by mail from British Columbia, Northwest Territories, Nunavut or Yukon

Service standards don’t include mailing time. Mailing times vary across the country.

Use a certified courier or traceable mail service to reduce the delivery time of your application and help protect your documents.

Use another courier during the Canada Post labour disruption

If you want to apply by mail, send us your application using another courier, or apply at a Service Canada Centre or passport office.

Courier address

Government of Canada
Passport Program
22 De Varennes Street
Gatineau, Quebec  J8T 8R1

Submit the application by mail from New Brunswick, Newfoundland and Labrador, Nova Scotia or Prince Edward Island

Service standards don’t include mailing time. Mailing times vary across the country.

Use a certified courier or traceable mail service to reduce the delivery time of your application and help protect your documents.

Use another courier during the Canada Post labour disruption

If you want to apply by mail, send us your application using another courier, or apply at a Service Canada Centre or passport office.

Courier address

Government of Canada
Passport Program
22 De Varennes Street
Gatineau, Quebec  J8T 8R1

Paying your fees

Your fees depend on what services you’re getting. How you can pay them depends on how you’re applying.

Passport type CAN$
5-year adult passport 120
10-year adult passport 160

There’s another fee if you’re replacing a lost or stolen passport that’s still valid.

Services CAN$

Additional fee for replacing a lost or stolen passport that was still valid

You must pay this fee if you report a passport as lost or stolen and are applying for a replacement. This fee does not include the cost of the new passport.

45

How to pay your fees by mail

Fill out the payment section of your application form with any of the following:

  • a credit card (Visa®, MasterCard® or American Express®)
  • an embossed prepaid card that has raised letters or numbers (Visa®, MasterCard® or American Express®)
  • a certified cheque or money order (postal or bank)
    • in Canadian funds
    • with the exact amount
  • a cheque from Canadian provincial, territorial or federal government departments (for example, the Ministry of Social Services)
    • All cheques must be made payable to the Receiver General for Canada.

Once you’ve mailed us your application, you can’t change the method of payment.

You cannot pay for your application

  • online or
  • with cash or personal cheques

You won’t get a refund for the service fee if you:

  • cancel your application
  • are refused a travel document
  • are issued a passport for a shorter validity period than requested
    • For example, if we issue a passport that’s valid for less than 5 years, despite you applying for a 5- or 10-year passport, you won’t get a refund.
      • This may happen if you’ve lost or damaged your passport multiple times.

Only the consular fees (opens in a new tab) , which apply to all adult applications, are refundable if a passport is not issued.

You need your passport in 2 to 9 business days (express pickup)

Submit your application

If you’re applying in person and need your passport in 2 to 9 business days

You may need to provide proof that you need the passport.

By appointment

You can book an appointment online  (opens in a new tab).

Some locations have a high demand for appointments. Their availability may vary.

Without an appointment (walk-in)

Go to a passport office with express pick-up service (opens in a new tab) .

If the location is busy, we may prioritize people who need a passport within 48 hours.

Paying your fees

Your fees depend on what services you’re getting. How you can pay them depends on how you’re applying.

Passport type CAN$
5-year adult passport (age 16 or over) 120
10-year adult passport (age 16 or over) 160

There are other fees for

  • express pickup
  • replacing a lost or stolen passport that’s still valid
  • other administrative services
Services CAN$
Express pickup (within 2 to 9 business days) 50

Additional fee for replacing a lost or stolen passport that was still valid

You must pay this fee if you report a passport as lost or stolen and are applying for a replacement. This fee does not include the cost of the new passport.

45

File transfer (to a different passport office in Canada)

You must pay this fee if you previously applied for a passport and now need it transferred to a passport office for urgent processing.

45

How to pay your fees in person

You can pay using any of the following:

  • credit card or prepaid card (Visa®, MasterCard® or American Express®)
  • debit card
  • certified cheque or money order (postal or bank)
    • in Canadian funds
    • with the exact amount
  • cheque from Canadian provincial, territorial or federal government departments
    • For example, the Ministry of Social Services.

All cheques must be made payable to the Receiver General for Canada.

We don’t accept cash or personal cheques.

You can’t pay online for in-Canada services.

You won’t get a refund for the service fee if you:

  • cancel your application
  • are refused a travel document
  • are issued a passport for a shorter validity period than requested
    • For example, if we issue a passport that’s valid for less than 5 years, despite you applying for a 5- or 10-year passport, you won’t get a refund.
      • This may happen if you’ve lost or damaged your passport multiple times.

Only the consular fees (opens in a new tab) , which apply to all adult applications, are refundable if a passport is not issued.

You need your passport by the end of the next business day (urgent pickup)

Submit your application

If you need your passport by end of next business day

Paying your fees

Your fees depend on what services you’re getting. How you can pay them depends on how you’re applying.

Passport type CAN$
5-year adult passport (age 16 or over) 120
10-year adult passport (age 16 or over) 160

There are other fees for

  • urgent pickup
  • replacing a lost or stolen passport that’s still valid
  • other administrative services
Services CAN$
Urgent pickup (by the end of the next business day) 110

Additional fee for replacing a lost or stolen passport that was still valid

You must pay this fee if you report a passport as lost or stolen and are applying for a replacement. This fee does not include the cost of the new passport.

45

File transfer (to a different passport office in Canada)

You must pay this fee if you previously applied for a passport and now need it transferred to a passport office for urgent processing.

45

How to pay your fees in person

You can pay using any of the following:

  • credit card or prepaid card (Visa®, MasterCard® or American Express®)
  • debit card
  • certified cheque or money order (postal or bank)
    • in Canadian funds
    • with the exact amount
  • cheque from Canadian provincial, territorial or federal government departments
    • For example, the Ministry of Social Services.

All cheques must be made payable to the Receiver General for Canada.

We don’t accept cash or personal cheques.

You can’t pay online for in-Canada services.

You won’t get a refund for the service fee if you:

  • cancel your application
  • are refused a travel document
  • are issued a passport for a shorter validity period than requested
    • For example, if we issue a passport that’s valid for less than 5 years, despite you applying for a 5- or 10-year passport, you won’t get a refund.
      • This may happen if you’ve lost or damaged your passport multiple times.

Only the consular fees (opens in a new tab) , which apply to all adult applications, are refundable if a passport is not issued.

You need a passport on a weekend or statutory holiday (emergencies only)

Submit your application

Call us ahead of time at 1-800-567-6868 to find out how to submit the application. We answer the phone Monday to Friday

  • from 8:30 am to 5 pm (your local time)
  • from 9:00 am to 5:30 pm (Newfoundland)
  • except for statutory holidays

You must provide proof you need the passport.

Get information on emergency passport services outside these hours

You can leave a message and ask for us to call you back

  • on Friday or a weekday before a statutory holiday after 5 pm (your local time), 5:30 pm (Newfoundland)
  • on Saturday or Sunday

We’ll call you with information on emergency services between 9 am and 5 pm (your local time).

Paying your fees

To get the weekend or statutory holiday service, you need to pay an additional $335 on top of the regular passport fees.

If you need the weekend or holiday service for your family members at the same time, you need to pay an urgent service fee of $110 per family member.

For example, if you apply for a 10-year passport for yourself and a 5-year passport for your child, the fees will be

  • $160 for your passport
  • $335 for your weekend or statutory holiday service
  • $57 for the child’s passport
  • $110 for the child’s urgent service
Passport type CAN$
5-year adult passport (age 16 or over) 120
10-year adult passport (age 16 or over) 160
Child passport (0 to 15 years of age) 57

There are other fees for

  • replacing a lost or stolen passport
  • other administrative services
Services CAN$

Weekend or statutory holiday

This service is only

  • for emergencies and
  • if you have to travel over that specific weekend or statutory holiday
335

Additional administrative fee for replacing a valid lost or stolen passport

You must pay this fee if you report a passport as lost or stolen and are applying for a replacement. This fee does not include the cost of the new passport.

45
File transfer (to a different passport office in Canada) 45

How to pay your fees in person

You can pay using any of the following:

  • credit card or prepaid card (Visa®, MasterCard® or American Express®)
  • debit card
  • certified cheque or money order (postal or bank)
    • in Canadian funds
    • with the exact amount
  • cheque from Canadian provincial, territorial or federal government departments
    • For example, the Ministry of Social Services.

All cheques must be made payable to the Receiver General for Canada.

We don’t accept cash or personal cheques.

You can’t pay online for in-Canada services.

You won’t get a refund for the service fee if you

  • cancel your application
  • are refused a travel document
  • are issued a passport for a shorter validity period than requested
    • For example, if we issue a passport that’s valid for less than 5 years, despite you applying for a 5- or 10-year passport, you won’t get a refund.
      • This may happen if you’ve lost or damaged your passport multiple times.

Only the consular fees (opens in a new tab) , which apply to all adult applications, are refundable if a passport is not issued.

Page details

2025-10-08