Passport services at all Service Canada offices are suspended until further notice

If you need to travel urgently, you can get passport services if you

• have a serious illness
• must tend to the serious illness or death of someone you know
• will have financial problems from the loss of a job or business
  • If you’ve made plans to travel that are at risk, this doesn’t count as a reason for urgent passport services.
• must travel for humanitarian reasons
  • This must be supported by the organization you work with.

You must wait to submit your passport application if

• you don’t meet the criteria for urgent travel
• you’re experiencing symptoms such as coughing, difficulty breathing or a fever
• you’re in self-isolation

To get urgent passport services, fill out the e-form or call the Service Canada Passport Call Centre at 1-800-567-6868.

If you’re abroad and need urgent passport services, contact the nearest Canadian embassy or consulate.

Find out how you’re affected by coronavirus (COVID-19)