Coronavirus disease (COVID-19): Immigration applicants 

We recognize that the travel restrictions will have an impact on many people who can’t travel to Canada right now. These restrictions stop most non-essentialFootnote 1 (discretionary) travel to Canada.

Travelling to Canada: health check and quarantine

If you’re travelling by air, you need to follow all airline requirements and pass a health check conducted by airlines before you’re allowed to board your flight. Anyone who shows symptoms of COVID-19 will not be allowed to enter Canada by air.

When you arrive in Canada, we’ll assess your health before you leave the port of entry. You must have a plan to quarantine for 14 days when you arrive in Canada. This is mandatory, even if you have no symptoms. If you don’t have a plan, you should not travel to Canada.

Only people who provide essential services, for example, truck drivers who regularly cross the border to maintain the flow of goods, are exempt from the quarantine requirements.

If you haven’t applied to immigrate to Canada yet

We’re still accepting most permanent resident applications. Unfortunately, our ability to review and process them is being affected by COVID-19. We can’t currently estimate any processing times.

We’re currently focusing on priority applications like

  • Canadians and permanent residents returning to the country
  • vulnerable groups
  • work permits for people who perform or support essential services.

We’re trying to process those as quickly as possible.

If you apply, you still need to submit a complete application. This means you must include all the supporting documents we ask for. If you can’t get some of these documents right now, you should wait to apply until you can get them.

If you already applied for a document but it’s delayed due to the COVID-19 pandemic, you can send proof that you’re trying to get it (like a receipt). Include a letter to tell us why you don’t have the document and when you’ll get it. Send us the document as soon as you have it to avoid more delays.

If you get your language test results or educational credential assessment report by email or electronically, we’ll accept them as part of your application.

Express Entry applicants

Because of COVID-19, you now have 90 days to submit your Express Entry application after you’ve received your invitation to apply.

Permanent residence applications that we’re still processing

Due to the impacts of coronavirus disease (COVID-19), we can’t

  • process applications normally
  • provide accurate processing times

We’re prioritizing some applications, including

  • Canadians trying to return to Canada
  • vulnerable people
  • people who perform or support essential services

If you are missing documents due to COVID-19 (such as police certificates, biometrics, passports and medical exams)

  • we won’t close or refuse any applications in progress
  • we’ll automatically give you an extra 90 days to send us the documents from the deadline in the request letter
    • this applies even if the letter says you only have 30 or 90 days
  • we’ll keep extending the deadline for another 90 days until you can get the documents
  • you don’t have to contact us to get this extension
  • once you’re able to, send us the missing documents as soon as possible to avoid further delays

Some steps you may not be able to complete right now include

  • submitting your passport or supporting documents, such as a police certificate
  • completing an immigration medical exam

If you get your language test results or educational credential assessment report by email or electronically, we’ll accept them as part of your application.

COVID-19: Changes to biometrics requirements and collection procedures

Temporary measures have been put into place for biometrics requirements and collection procedures.

Find out what to do for your biometrics.

Language testing organizations

Some language testing organizations have started scheduling tests again.

You may be able to take a language test depending on the:

Language tests we accept:

Make sure you check the latest information about testing in your region.

English
French

Find more information about language testing.

To withdraw your application

If you’re affected by the travel restrictions and want to withdraw your permanent residence application, use the Web form to let us know.

We’ll give you a refund if

How financial benefits affect family sponsorship

If you collect the Canada Emergency Response Benefit (CERB), you’re still eligible to sponsor your spouse, parent, grandparent, child or other relative as long as you meet all the requirements to be a sponsor.

CERB isn’t considered social assistance. Collecting CERB won’t make you ineligible to sponsor.

EI and CERB won’t cause you to default

If the person you sponsored collects Employment Insurance (EI) or the CERB during the undertaking period, it will not cause you to default.

However, if the person you sponsored collects social assistance during the undertaking period, you have to repay the amount. If you don’t, you’ll be in default of your undertaking.

If we already approved your permanent resident application

If you’re outside Canada

Note: If your confirmation of permanent residence (COPR) is expired, follow these steps.

You won’t be allowed to enter Canada right now if you’re coming to validate your COPR and become a permanent resident, unless you are exempt from the travel restrictions.

You are exempt from the current travel restrictions and can come to Canada if you have a valid COPR, and

To meet the travel restriction exemptions, you must also

If you’re travelling by air, you need to pass a health check conducted by the airline before boarding a flight. If you show symptoms of COVID-19, you won’t be allowed to board.

Quarantine plan

You must have a plan to quarantine for 14 days when you arrive.

We don’t give you a place to quarantine when you arrive. You need to make your own arrangements in advance.

Provincial and territorial travel restrictions

Provinces and territories may have their own travel restrictions. Before you travel, check the official website of your province or territory of destination.

If you’re already living in Canada: in-person landing appointments cancelled

We cancelled all in-person permanent resident landing appointments at our offices in Canada until further notice.

If you haven’t gotten your COPR yet

Currently, we’re finalizing applications based on the documents you submitted with your application. In some cases, we may need to contact you before we can finalize your application.

We’ll contact you if we need more information. Use the web form if you need to update your contact information. Finalizing applications may take longer than usual during this time.

When we finalize your application, we’ll send you an official letter. While you wait for your permanent resident card, you can use this letter to

If you got your COPR, but haven’t landed

If we sent you a COPR, but you haven’t been able to go to one of our offices in Canada to validate it, we’ll contact you to tell you what to do. Use the web form if you need to update your contact information.

You should not travel to a port of entry to validate your COPR. This is not considered essential travel and you won’t be able to validate it this way.

Due to COVID-19, we have a new process to confirm permanent resident status. We don’t need a COPR for this new process if you are in Canada.

Permanent resident cards

Once you become a permanent resident, we’ll send you a document to confirm your new status in Canada. We’ll also ask you to provide a photo so we can start the process of issuing your first permanent resident (PR) card. You don’t need to apply for your first PR card.

While you wait for your PR card, you can use your signed CoPR document (if you have one), or the letter confirming PR status to

It may take longer than usual for us to issue your PR card.

Approved permanent resident applicants with expired COPR and permanent resident visa

If you’re outside Canada

If we approved your permanent resident application before March 18th, 2020 or you are exempt from the travel restrictions, but you can't travel to Canada before your documents expire, or your documents have already expired, you don’t need to tell us until you’re ready to move to Canada and live here permanently.

When you’re ready to move to Canada

You can come to Canada and become a permanent resident now, if we approved your permanent resident application before March 18th, 2020 or you are exempt from the travel restrictions, if you plan to stay and settle here. If you’re planning on coming temporarily and leaving again, you can’t do that right now unless you meet a different travel exemption.

Use the Web form to let us know when you are ready to move to Canada to live and settle here as a permanent resident. We’ll contact you with more information once the Web form is received. Make sure to include

It’s best to wait until you get a letter authorizing you to come to Canada before buying tickets.

Once you get approval to move to Canada, you have 60 days from that date to arrive.

If your supporting documents have expired

If any of the below documents have expired, we may need you to give us new ones

If you need to update these documents, we’ll tell you when we contact you.

Once you’re allowed to come to Canada, you’ll be able to use your expired CoPR and visa, with your authorization letter, to travel.

If you’re planning on coming temporarily and leaving again, for example, to look for a place to live, you can’t do that right now unless you meet a different travel exemption. Also:

COVID-19 information in multiple languages

The Public Health Agency of Canada website has resources in multiple languages to help you understand COVID-19. These include

  • factsheets
  • videos
  • recordings
  • infographics

You can find the languages of each resource under its description.

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Updates and related links

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