Electronic travel authorization (eTA): About the process



Processing time ?

Usually within minutes, but up to several days

Visitor visa and electronic travel authorization (eTA) requirements for citizens of Mexico changed on February 29, 2024, at 11:30 p.m. ET

As of 11:30 p.m. ET on February 29, 2024,

  • you need to meet new requirements to be eligible for an eTA
  • if you had an eTA before 11:30 p.m. ET on February 29, 2024, it has been cancelled unless you also have a valid work or study permit
  • if you had an eTA application in progress at the time, you need to apply for a new eTA or for a visitor visa
  • before you travel to Canada, you need to apply for a new eTA if you’re eligible
  • if you’re no longer eligible for an eTA, you need to apply for a visitor visa to travel to Canada

Learn more about the new requirements.

You either need a visa or an eTA, not both

If you’re visa-required and eligible for an eTA but already have a valid Canadian visa, you don’t need to apply for an eTA. You can travel with your visa until it expires.

The eTA application process

Applying for an eTA is a simple online process. You should apply for an eTA before you book your flight.

  1. Get your passport and credit or debit card ready, and read the application help document, which is available in several languages.
  2. Use the online form to apply.
  3. Pay CAN$7 for your eTA right after you complete the form.
  4. Get an email about your eTA application.
    • Most applications are approved within minutes, but some can take longer.
    • You may need to submit additional documents before your application can be approved.
      1. If this happens to you, an email will be sent with instructions within 72 hours.

An eTA doesn’t let you work or study in Canada

An eTA allows you to travel to Canada by air, but doesn’t let you work or study. Most people need a work permit to work in Canada or a study permit to study at designated learning institutions (DLIs) in Canada. If we approve your work or study permit, we’ll automatically issue you an eTA.

Find out if you need a

Protect yourself from scams

There are scammers who make guarantees about working or studying in Canada. If you stay longer than allowed, or work or study in Canada without the right permit, you could be committing fraud. Committing fraud in Canada can have serious consequences.

If someone tells you to misrepresent or lie about your intentions, they’re putting you at risk. Learn how to protect yourself from scammers and what to do if you are a victim of fraud.

How long it takes to get an eTA

It’s best to get an eTA before you book your flight to Canada.

  • Most applicants get their eTA approval (via email) within minutes.
  • However, some requests can take several days to process if you’re asked to submit supporting documents.

Confirm your passport number is correct

Once your eTA is approved, check that the passport number in your eTA approval email matches the number in your passport. If they don’t match, you need to apply for a new eTA.

What to bring to the airport

When we approve your eTA, it will be linked to the passport you used to apply. You need to present this passport when you check-in to your flight to Canada. You don’t need to print out any special document.

The airline staff will scan your passport to confirm that you have a valid eTA. If you don’t have one, you won’t be able to board your flight.

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