Military Career Managers

As a military member, you need to understand which responsibilities fall under a career manager’s purview. A career manager’s responsibilities include, but are not limited to, the following activities:

• promotions,
• postings,
• career course selection and nominations for leadership qualifications,
• staffing files for administrative action such as release and Cost Contingency Moves,
• managing cost moves,
• annual interviews with officers and non-commissioned members,
• preparing files for Selection Boards, and
• initiating career action for Administrative Reviews^{Footnote 1} .

Career managers do not act as the approving authority for benefits and allowances, pension issues, PeopleSoft updates, non-career courses, terms of service offers and messages, or release-related issues^{Footnote 2} . Furthermore, they are not responsible for personnel evaluation reports, operational deployments and taskings, succession planning, or Member Personnel Record Resume (MPRR) updates. For any of these issues, you should meet first with your immediate supervisor and your orderly room staff.   

Communicate with your career manager regularly to ensure they have the latest information required to administer your career. You can communicate with your career manager in the following ways:

1 | Through your Employee Member Access Application (EMAA) profile:

Your on-line access to your career management is through the Career Occupation Desktop which is accessible only on the Defence Team Intranet. Once you are in the Desktop, you must in turn log into your Employee Member Access Application (EMAA) profile. This will allow you to:

• view your career manager briefing information,
• view your career manager’s upcoming visit schedule,
• search active posting season (APS) openings,
• view your present position details,
• submit your three posting preferences to your career manager,
• view your selection board ranking, and
• update the member’s remarks section for your career manager’s information to provide information about matters such as an occupational transfer request or an application for the University Training Plan for Non-Commissioned Members.

2 | Through your chain of command:

Report immediately any significant changes to your family status or other personal events—such as a marriage or common law relationship, parenthood involving birth or adoption, a separation or divorce, retirement, or a serious illness or injury—to your chain of command. This will ensure your orderly room staff updates your Guardian file which is the national human resources record system. It will also ensure that your career manager can access your current information.

3 | Through direct contact with your career manager:

You may have an annual interview with your career manager either in person or via teleconference. Career managers usually hold interviews shortly after the completion of the work of the Annual Selection Boards that is conducted from October to February. Career managers use this information to plan your next employment.

The chain of command is always your first step in seeking advice or resolution of an issue. However, if your situation is time-sensitive, compelling, or if you are having difficulty getting timely information from your chain of command, you can contact your career manager directly. Use e-mail to explain your circumstances and be sure to copy your chain of command. This will ensure that all relevant parties are aware of your situation and work with the same information to make informed decisions. You can also contact our office by telephone or in writing. We can intervene to ensure you are treated fairly.

Career managers’ contact information on the Director Military Careers website which is accessible only on the Defence Team Intranet.

In certain circumstances, CAF chains of commands and support networks—such as chaplains, social workers, medical staff, and local CAF Transition Units—may disclose relevant information about your situation to your career manager. If you have information about your situation that you do not want disclosed to your career manager, you should discuss this with the relevant individual in your chain of command or support network.