Mental health resourcesĀ information for civilian employees
I am struggling with mental health concerns. What resources are available to help me?
If you or someone you know is thinking about suicide, please call or text 9-8-8: Suicide Crisis Helpline.
This number will connect anyone in Canada to free 24/7 suicide prevention support by phone calls and text.
You can get assistance from a medical doctor or a specialist such as a social worker or a psychologist.
As a civilian employee who is also a member of the Public Service of Canada, you can access two important resources:
- Employee Assistance Program (EAP) 1-800-268-7708
- The EAP offers confidential and voluntary counselling on a short-term basis in order to provide support for difficulties that affect your well-being. Examples of such difficulties include work-related issues and health concerns as well as family and marital problems.
- Public Service Health Care Plan
- Under this Plan you can get the help of a Psychologist, up to a maximum eligible expense of $2,000 per calendar year.
Also review Resources for employees for mental health in the workplace and Mental Health & Wellbeing (available only on the Defence Team Intranet).
Contact us
We are ready to help.
- Call us toll-free at 1-888-828-3626
- Submit a question or complaint through our secure online form
- Live chat with an agent 8 am to 5 pm ET Monday to Friday
- Book a phone call with an agent
- Email an agent for information or assistance
- Email for general office inquiries
- Email media relations
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Mailing address
Office of the Ombudsman
100 Metcalfe Street 12th Floor
Ottawa, Ontario
K1P 5M1
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