Civilian employees
If you are a civilian employee working for the Department of National Defence (DND), there are services, benefits and programs for which you may be eligible. We have prepared educational information to help you understand them. If you can’t find what you need, contact us for assistance.
Civilian classification
Health, wellness, diversity, and inclusion
- Mental health resources
- Death of a DND civilian employee
Information and resources to consult following the death of a civilian employee - Diversity and inclusion in the public service (external link)
- Defence Team – COVID-19 (external link)
Recourse and complaint mechanisms
Recourse and complaint mechanisms will help civilian employees find information about available recourse and help them decide which resolution process is best for them.
Performance and talent management
Contact us
We are ready to help.
- Call us toll-free at 1-888-828-3626
- Submit a question or complaint through our secure online form
- Live chat with an agent 8 am to 5 pm ET Monday to Friday
- Book a phone call with an agent
- Email an agent for information or assistance
- Email for general office inquiries
- Email media relations
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Mailing address
Office of the Ombudsman
100 Metcalfe Street 12th Floor
Ottawa, Ontario
K1P 5M1
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