Incident investigation

From: Public Health Agency of Canada


This guideline provides comprehensive guidance on how to conduct an investigation of incidents involving pathogens or toxins in accordance with requirements in the Human Pathogens and Toxins Act and Regulations and the Canadian Biosafety Standard. This guideline also outlines the steps of a comprehensive incident investigation process that can be followed to identify the root cause(s) of biosafety and biosecurity incidents. This allows the identification and implementation of appropriate corrective and preventive measures, which help prevent the recurrence of an incident.

Who this guide is for

  • Pathogen and Toxin Licence holders
  • Biological Safety Officers
  • Personnel in regulated facilities

In this guide

View complete guide

Download PDF (6.29 MB, 87 pages)

Details and history

  • Published: August 26, 2021

For assistance

Contact the Public Health Agency of Canada (PHAC) if you need assistance:

Phone: 1-613-957-1779


Our service hours are Monday to Friday from 8 am to 4 pm (eastern time). We're closed on statutory holidays.


100 Colonnade Road
Ottawa, Ontario
K1A 0K9

Service standards

We respond to mail and email within 2 business days. If we can't answer your question right away, we’ll send you an estimated date.

Page details

Date modified: