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Charities: CRA and COVID-19

Charity registration applications

Updated September 1, 2020

The CRA has implemented its business resumption plan and it continues to ramp up many of its operations, including the review of applications for registration as a charity.

Before applying, organizations seeking to provide pandemic relief programs should consider donating or offering services to existing registered charities that have the experience, resources, and infrastructure already in place to respond to the needs of Canadians. However, if an organization wants to apply for registered charity status in order to respond to the pandemic, we ask that these organizations apply online for registered charity status.

Many organizations that have already applied are requesting expedited review of their applications. We understand that many organizations are providing critical services within their communities at this time and are in need of access to funding and the ability to issue official donation receipts.

Although the CRA has resumed the review of digital and paper-based applications, due to continued precautions related to the COVID-19 pandemic, the CRA’s ability to meet published service standards in regard to paper-based applications has been impacted and delays can be expected. We recommend submitting your application and supporting documentation using our digital services to help reduce any delays. As we resume more activities over the next few months, our ability to meet service standards should improve.

The Charities call centre is open

Updated April 28, 2020

The Charities Directorate call centre has resumed its operations. We are working towards a gradual resumption of other services.

Audit activities continue to be suspended until further notice. However, we are able to receive any responses you would like to provide, and you can contact us for any questions you may have regarding audit activities.

Telephone number


Contact information
Day Hours
Mon to Fri 9 am to 5 pm (local time)
Sat and Sun Closed

Closed on public holidays


T3010 filing deadline extended for charities

Updated March 20, 2020

The filing deadline has been extended to December 31, 2020 for all charities with a Form T3010, Registered Charity Information Return due between March 18, 2020 and December 31, 2020.

General information: Charities and giving

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