Support for Members of Parliament and their constituency offices
We are currently operating within our established service standard and providing a resolution or update within 15 business days.
To help us serve you and your constituents efficiently, please ensure that referrals meet the established Problem Resolution criteria.
When submitting a referral by email, please attach a fully completed RC161 form and include only the last 3 digits of the Social Insurance Number and the last 3 characters of the postal code.
Helpful information relating to tax matters, benefits, and the Problem Resolution service at the Canada Revenue Agency (CRA). For more information, please visit Additional information.
Contact the CRA
For the telephone numbers that must be used to contact the CRA and find out the telephone wait times, please visit Contact the Canada Revenue Agency. Additionally, you will find information on how taxpayers can resolve common type of enquiries themselves under the ‘How can we help you?’.
Services and information
Problem Resolution
The objectives of Problem Resolution, its limitations, and the role of the Service Feedback Officer
Personal income tax
Filing a tax return, reporting income and deductions and making a payment
Contact Problem Resolution
When and how to contact Problem Resolution
Tax filing season
Information about filing a tax return and services available during tax filing season
Common forms
Most requested CRA forms
Benefits and payment dates
Information on benefits, eligibility, payment dates and more
My Account for Individuals
How to register and access the secure online portal
Disability tax credit
Overview and key information about the Disability tax credit (DTC)