Access our online services for charities

My Business Account (MyBA) is a fast, secure and easy way for organizations to access and update their Canada Revenue Agency (CRA) account information.

Using MyBA for charities, you can complete these tasks online:

To use online services for charities through MyBA, your organization needs a business number (BN) and an associated charity account (RR). To start, follow these steps:

Steps to access My Business Account for charities

  1. Does your organization already have a business number and a charity account with the CRA?

    Many organizations applying for charitable registration already have a BN and an associated RR account with the CRA.

    Consider the following before requesting a new BN and RR account:

    • Is your organization already registered?

      Is your organization already a registered charity, a registered Canadian amateur athletic association, a registered national arts service organization, or a registered head body?

      If yes, you are ready to go to step 3 - Sign in to My Business Account.

      Is your organization incorporated under federal, provincial, or territorial statutes?

      Is your organization incorporated but is not yet a registered charity, a registered Canadian amateur athletic association, or a registered national arts service organization?

      If yes, you already have a BN. You will need to request an associated RR account.

      Is your organization an internal division under a head body?

      If yes, you will need to confirm that your head body has a BN and an RR account. To access your RR account:

      1. Register for Represent a client to get a representative identifier (RepID).
      2. Your head body will then need to authorize you under their BN and your RR account.
      For more information about internal divisions, visit Guidance CG-028, Head bodies and their internal divisions.
      Has your organization submitted an application to be a registered charity in the past?

      If your organization submitted an application in the past but was never registered, a BN and an associated RR account may have already been assigned.

      To complete a new application, contact the Charities Directorate. After confirming that you are authorized on the file, we will provide you with your BN and RR account, and restore your access to MyBA.

      Is your organization trying to access MyBA after having its charitable status revoked?

      If yes, when a charity or RCAAA's registration is revoked, it can no longer access its RR program account on MyBA.

      To apply for re-registration, you need to contact the Charities Directorate. After confirming that you are authorized on the file, we will restore access to your organization’s RR account on MyBA.

    If you answer no to all the questions above, proceed to the next step.

  2. Get your business number and charity account

    Business Registration Online is a one-stop, online, self-serve application that lets you register for the following:

    • a BN (example: 123456789)
    • an associated RR account (example: 123456789 RR 0001)

    After you get a BN and an associated RR account, your organization can start using online services for charities through MyBA.

    • Sign in to Business Registration Online
      1. Go to Business Registration Online, and click on "Register now."
      2. Enter your Social Insurance Number (SIN).

      Protecting your private information: Your SIN is secure with us!

      Providing your SIN is necessary for us to confirm your identity when creating your BN. Other directors or owners of the BN will not be able to see your SIN.

      Your personal information is protected under the Privacy Act. For more information about our commitment to keeping your information safe, go to Personal Information Collection Statement.

      1. Enter your last name, date of birth, and postal code.
      2. Read the terms and conditions, as well as the disclaimer.
      3. Enter your phone information.

    After you are signed in to Business Registration Online, choose one of the following options:

    • My organization has a BN and needs an associated RR account

      If your organization is incorporated or already has another CRA program account (for example, payroll or GST/HST), then you may already have a BN. Follow these instructions to add an RR program account to your BN:

      1. Select "I already have a business number."
      2. Enter your organization's BN, and select one of the following:
        • Business – Corporation (if your organization is incorporated)
        • Trust (if your organization is governed under a trust document)
        • Other (if your organization is governed under a constitution)
      3. If prompted, review/update the owner or business activity information.
      4. Enter your legal name, corporation and owner/director information.
      5. Select "Register CRA accounts for this business."
      6. Select "Register an RR account."
      7. Enter your language preference for the RR program account.
      8. Select one of the following:
        • Charity
        • RCAAA (registered Canadian amateur athletic association)
        • RNASO (registered national arts service organization)
      9. Enter your mailing address, your physical location, and your books and records addresses.
      10. If you want to receive email notifications, add one or more email addresses.
      11. After you've submitted your information, your BN and RR account number will be displayed on the following page.
      12. Add additional owners to share access to your organization's RR account.
      13. Select "Finished registering accounts with the CRA for this business."
      My organization needs both a BN and an RR account

      You will need a BN if your organization is not incorporated and doesn’t have another CRA program account (such as, payroll or GST/HST), or if your organization was incorporated but did not receive a BN.

      Follow these instructions to request a BN for your organization:

      1. Select "I need a business number."
      2. Select one of the following:
        • Trust (if your organization is governed under a trust document)
        • Other (if your organization is governed under a constitution)
        • Business – Corporate (if your organization was incorporated but did not receive a BN)
      3. Enter the first name and last name of the owner(s) (and SIN, if you selected "Trust" or "Other"), and their role and phone information.
      4. Provide general information about your organization:
        • operation type
        • legal name and operating name
        • language preference
        • corporation information
        • email address
      5. Provide a mailing and physical address for your organization.
      6. Enter the major business activity that describes your organization and the main products or services it provides.

      Now that you have created your BN, continue to request an associated RR account.

      1. Select "Register CRA accounts for this business."
      2. Select "Register an RR account."
      3. Enter your language preference for the RR program account.
      4. Select one of the following:
        • Charity
        • RCAAA (registered Canadian amateur athletic association)
        • RNASO (registered national arts service organization)
      5. Enter your mailing address, your physical location, and your books and records addresses.
      6. If you want to receive email notifications, add one or more email addresses.
      7. After you've submitted your information, your BN and RR account number will be displayed on the following page.
      8. Add additional owners to share access to your organization's RR account.
      9. Select "Finished registering accounts with the CRA for this business."

    A BN and RR account do not automatically make your organization a registered charity

    To become one, you will still need to submit an application to register a charity under the Income Tax Act.

  3. Sign in to My Business Account

    Important: Are you trying to access MyBA for a registered charity that is an internal division?

    1. Contact your head body to confirm that it has a BN and an associated RR account for your internal division.
    2. Register for Represent a client to get a repID.
    3. Your head body can then authorize you under their BN and your RR account.

    For more information about internal divisions, see Guidance CG-028, Head bodies and their internal divisions.

    If you already have a CRA sign-in account, you can use the same username and password to access all of our online services:

    • My Account
    • My Business Account
    • Represent a client
    I have used CRA’s digital services before Go to step 4 – Access your business number through My Business Account.
    This is my first time using CRA's digital services

    You will need to register for a CRA sign-in account. This gives you access to our online services.

    There are two ways to register for My Business Account:

    • Option 1 – Sign-In Partner: Use your financial institution’s account information to sign in to MyBA.
    • Option 2 – CRA sign in: Click on “CRA register” to create an account and get a user ID and password to sign in to MyBA.
    1. Provide your personal information:
      • Social Insurance Number (SIN)
      • date of birth
      • current postal or zip code
      • an amount from your income tax and benefit return

    Protecting your private information: Your SIN is secure with us!

    Providing your SIN is necessary for us to confirm your identity when creating your BN. Other directors or owners of the BN will not be able to see your SIN.

    Your personal information is protected under the Privacy Act. For more information about our commitment to keeping your information safe, go to Personal Information Collection Statement.

    1. Create a CRA user ID and password.
    2. Create your security questions and answers.
    3. After you’ve submitted this information, we will mail you a CRA security code within 5 to 10 business days.
    4. Agree to the My Business Account terms and conditions of use
    5. Enter your organization’s BN and click on “Add.”

    Don't see your organization's BN in MyBA?

    If you don’t see your organization’s BN after you signed in to MyBA, and you can’t add it to your profile, call the Charities Directorate at 1-800-267-2384. We will need your social insurance number to link your identity to your organization’s account.

    After you receive your CRA security code, validate your registration:

    1. Sign in to MyBA using the same option you used to register.
    2. When prompted, enter your CRA security code.

    You are now signed in to MyBA.

  4. Access your business number through My Business Account

    Now that you have access to MyBA, you’ll need to access your BN.

    Choose one of the following options:

    • If you are new to MyBA
      1. Sign in to MyBA.
      2. Enter your organization's BN and click on "Add."
      If you already use MyBA to manage other businesses or organizations
      1. Sign in to MyBA.
      2. Click on "Profile" at the top.
      3. Select "Manage business number(s) in your profile."
      4. Click on "Add a business" to add your organization's BN.
      5. Enter your organization's BN and click on "Add."
      6. After you are done, click on "My Business Account" to return to the Overview page.

    Don’t see your organization’s BN in MyBA?

    If you don’t see your organization’s BN after you signed in to MyBA, and you can’t add it to your profile, call the Charities Directorate at 1-800-267-2384. We will need your social insurance number to link your identity to your organization's account.

    Congratulations! You are ready to manage your organization’s affairs through MyBA:

We're here to help

You can also contact the Charities Directorate client service section at 1-800-267-2384 if you require assistance. Our representatives are standing by to help you Monday through Friday, 9 am to 5 pm, local time.

Are you signed up for our electronic mailing list? Sign up today to get the latest charities news and information on upcoming webinars.

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