Contact Information – Excise Duties, Excise Taxes, Fuel Charge and Air Travellers Security Charge

• Excise duties (wine, spirits, beer and tobacco products) and fuel charge
• Excise duty on cannabis products
• Fuel charge registration
• Excise taxes
• Excise stamp order desk
• Rulings and interpretations
• Account enquiries
• Processing enquiries related to returns or refund applications
• Technical publications

Excise duties (wine, spirits, beer and tobacco products) and fuel charge

Contact your regional excise office below to

• apply for an excise duty licence for wine, spirits, beer or tobacco products
• make general or technical enquiries related to the excise duties on wine, spirits, beer and tobacco products  
• make technical enquiries on the application of the fuel charge under the Greenhouse Gas Pollution Pricing Act

Atlantic Region

Excise Duties and Taxes
Post Office Box 638
Halifax NS  B3J 2T5

Phone: 1-888-327-7999
Fax: 1-902-450-8559

Ontario Region

Excise Duties and Taxes
LPRA Division
55 Bay St N
Hamilton ON  L8R 3P7

Phone: 1-866-667-9851
Fax: 1‑905-572-4608

Quebec Region

Excise Duties and Taxes
Section 492
Post Office Box 32
305 René-Lévesque Blvd W
Montreal QC  H2Z 1A6

For enquiries related to wine, spirits, beer or tobacco products:

Phone: 1-888-651-7834
Fax: 1-514-283-6154

For technical enquiries related to fuel charge:

Phone: 1-833-240-2476

Prairie Region

Excise Duties and Taxes
Room 232
220 4th Avenue SE
Calgary AB  T2G 0L1

Phone: 1-866-439-4202
Fax 1-403-292-4075

Pacific Region

Excise Duties and Taxes
c/o 468 Terminal Ave 3rd floor
9755 King George Blvd
Surrey BC  V3T 5E1

Phone: 1-833-532-9908
Fax: 1-604-658-8660

Excise duty on cannabis products

To request an excise duty licence for cannabis products, contact your regional excise office above.

For all enquiries on the application of excise duty on cannabis products,

• call 1-866-330-3304 (option 1) or
• send an email to cannabis@cra-arc.gc.ca

Fuel charge registration

For information on how to complete registration forms related to the fuel charge, go to Fuel Charge Registration.

Completed registration forms can be submitted

• electronically using the “Submit documents” function in My Business Account or
• by mail to the following address:

Sudbury Tax Centre
Fuel Charge Program
Postal Office Box 20000 Station A
Sudbury ON  P3A 5C1

Excise taxes

Contact the office below to

• apply for an excise tax licence
• make a general or technical enquiry related to
  • the excise tax on fuel‑inefficient automobiles, automobile air conditioners and certain petroleum products
  • the tax on insurance premiums
  • the air travellers security charge (ATSC)

Excise Duties and Taxes Division
Excise and GST/HST Rulings Directorate
Canada Revenue Agency
Place de Ville Tower A 11th floor
320 Queen St
Ottawa ON  K1A 0L5

Phone: 1-866-330-3304 (option 3)
Fax: 1-613-954-2226

Excise stamp order desk

An excise stamp is required for tobacco products and cannabis products destined for the duty-paid market.

To make a general or technical enquiry on the excise stamp, contact the following:

Excise Stamp Order Desk
Excise Duties and Taxes Division
Excise and GST/HST Rulings Directorate
Canada Revenue Agency
Place de Ville Tower A 11th floor
320 Queen St
Ottawa ON  K1A 0L5

Phone: 1-866-330-3304 (option 4)
Fax: 1-613-954-2226
Email:  excise.stamp@cra-arc.gc.ca

Rulings and interpretations

For a ruling or interpretation related to excise duties on wine, spirits, beer, tobacco products and cannabis products, excise taxes, the tax on insurance premiums, the air travellers security charge or the fuel charge, write to:

Excise Duties and Taxes Division
Excise and GST/HST Rulings Directorate
Canada Revenue Agency
Place de Ville Tower A 11th floor
320 Queen St
Ottawa ON  K1A 0L5

Account enquiries

To make enquiries related to an account for excise duties, excise taxes, tax on insurance premiums, air travellers security charge or fuel charge, you can:

• view your account information online at E-services for Businesses or
• call Business Enquiries at 1-800-959-5525.

For online access to File a return, File a refund, View status of a return or a refund, View transaction details, View endorsements or View account balance and activities, go to:

• Represent a Client, if you are an authorized representative or employee or
• My Business Account, if you are the business owner.

Processing enquiries related to returns or refund applications

For enquiries related to the processing status of:

• excise duties or excise taxes returns or a related refund application, call 1-877-432-5472 (option 2);
• fuel charge returns, call 1-877-432-5472 (option 1).

Technical publications

For all technical publications related to excise duties, excise taxes, the fuel charge or the air travellers security charge, go to Technical tax information.