Contact Information – Excise Duties, Excise Taxes, Fuel Charge and Air Travellers Security Charge

• General and technical enquiries and application for licences and registrations
• Fuel charge registration
• Excise stamp order desk
• Rulings and interpretations
• Account enquiries
• Processing enquiries related to returns or refund applications
• Technical publications

General and technical enquiries and application for licences and registrations

Write to your regional excise office listed below or call 1-866-330-3304 for

• general or technical enquiries regarding
  • excise duties on wine, spirits, beer, tobacco products and cannabis products
  • the excise tax on fuel‑inefficient automobiles, automobile air conditioners and certain petroleum products
  • the tax on insurance premiums
  • the air travellers security charge (ATSC)
  • the fuel charge
• applying for an excise duty licence or registration for wine, spirits, beer, tobacco products or cannabis products
• applying for an excise tax licence for fuel‑inefficient automobiles, automobile air conditioners and certain petroleum products

Atlantic Region

Excise Duties and Taxes
PO Box 638 Station Central
Halifax NS  B3J 2T5

Fax: 902-450-8559

Ontario Region

Excise Duties and Taxes
LPRA Division
55 Bay Street North
Hamilton ON  L8R 3P7

Fax: 905-572-4608

Quebec Region

Excise Duties and Taxes
Section 492
PO Box 32
305 René-Lévesque Boulevard West
Montreal QC  H2Z 1A6

Fax: 514-283-6154

Western Region – Prairie Office

Mailing address

Excise Duties and Taxes
PO Box 1022 Station Main
Winnipeg MB  R3C 2W2

Fax: 204-984-0606

Courier address

Excise Duties and Taxes
Winnipeg Tax Services Office
500 – 360 Main Street
Winnipeg MB  R3C 3Z3

Western Region – Pacific Office

Excise Duties and Taxes
468 TA-03
9755 King George Boulevard
Surrey BC  V3T 5E1

Fax: 604-658-8660

Fuel charge registration

For information on how to complete registration forms related to the fuel charge, go to Fuel Charge Registration.

Completed registration forms can be submitted

• electronically using the “Submit documents” function in My Business Account or
• by mail to the following address:

Sudbury Tax Centre
Fuel Charge Program
PO Box 20000 Station A
Sudbury ON  P3A 5C1

Excise stamp order desk

An excise stamp is required for tobacco products and cannabis products destined for the duty-paid market.

To make a general or technical enquiry on the excise stamp, contact the following:

Excise Stamp Order Desk
Excise Duties and Taxes Division
Excise and GST/HST Rulings Directorate
Canada Revenue Agency
11th floor
Place de Ville Tower A
320 Queen Street
Ottawa ON  K1A 0L5

Telephone: 1-866-330-3304
Fax: 418-556-1840

Rulings and interpretations

For a ruling or interpretation related to excise duties on wine, spirits, beer, tobacco products and cannabis products, excise taxes, the tax on insurance premiums, the air travellers security charge or the fuel charge, write to:

Excise Duties and Taxes Division
Excise and GST/HST Rulings Directorate
Canada Revenue Agency
11th floor
Place de Ville Tower A
320 Queen Street
Ottawa ON  K1A 0L5

See GST/HST Memorandum 1-4, Excise and GST/HST Rulings and Interpretations Service, which explains the rulings and interpretations service offered by the Canada Revenue Agency.

Account enquiries

To make enquiries related to an account for excise duties, excise taxes, tax on insurance premiums, air travellers security charge or fuel charge, you can:

• view your account information online at E-services for Businesses or
• call Business Enquiries at 1-800-959-5525.

For online access to File a return, File a refund, View status of a return or a refund, View transaction details, View endorsements or View and pay account balance, go to:

• Represent a Client, if you are an authorized representative or employee or
• My Business Account, if you are the business owner.

Processing enquiries related to returns or refund applications

For enquiries related to the processing status of:

• excise duties or excise taxes returns or a related refund application, call 1-877-432-5472 (option 2);
• fuel charge returns, call 1-877-432-5472 (option 1).

Technical publications

For all technical publications related to excise duties, excise taxes, the fuel charge or the air travellers security charge, go to Technical tax information.