Contact Information – Excise Duties, Excise Taxes, Fuel Charge and Air Travellers Security Charge

On this page

• General and technical enquiries and application for licences and registrations
• Regional excise offices
• Fuel charge registration
• Excise Stamp Order Desk
• Rulings and interpretations
• Account enquiries
• Processing enquiries related to returns or refund/rebate applications
• Technical publications

General and technical enquiries and application for licences and registrations

Write to your regional excise office listed below or call 1‑866‑330‑3304 for:

• general or technical enquiries regarding:
  • excise duties on wine, spirits, beer, tobacco products and cannabis products
  • the excise tax on certain petroleum products, fuel‑inefficient vehicles and air conditioners designed for use in automobiles, station wagons, vans or trucks
  • the tax on insurance premiums
  • the air travellers security charge (ATSC)
  • the fuel charge
• applying for an excise duty licence or registration for wine, spirits, beer, tobacco products or cannabis products
• applying for an excise tax licence for certain petroleum products, fuel‑inefficient vehicles and air conditioners designed for use in automobiles, station wagons, vans or trucks

Regional excise offices

Atlantic Region

Excise Duties and Taxes
PO Box 638 Station Central
Halifax NS  B3J 2T5
Fax: 902‑450‑8559

Ontario Region

Excise Duties and Taxes
LPRA Division
55 Bay Street North
Hamilton ON  L8R 3P7
Fax: 905‑572‑4608

Quebec Region

Excise Duties and Taxes
Section 492
PO Box 32
305 René-Lévesque Boulevard West
Montreal QC  H2Z 1A6
Fax: 514‑283‑6154

Western Region – Eastern Prairie TSO

Mailing address
Excise Duties and Taxes
PO Box 1022 Station Main
Winnipeg MB  R3C 2W2
Fax: 204‑984‑0606

Courier address
Excise Duties and Taxes
Winnipeg Tax Services Office
500 – 360 Main Street
Winnipeg MB  R3C 3Z3

Western Region – Coastal and Central BC TSO

Excise Duties and Taxes
468 TA-03
9755 King George Boulevard
Surrey BC  V3T 5E1
Fax: 418‑562‑4997

Fuel charge registration

For information on how to complete registration forms related to the fuel charge, go to Fuel Charge Registration.

Completed registration forms can be submitted:

• electronically using the “Submit documents” function in My Business Account
• by mail to the following address:
  Sudbury Tax Centre
  Fuel Charge Program
  PO Box 20000 Station A
  Sudbury ON  P3A 5C1

Excise Stamp Order Desk

An excise stamp is required for tobacco products and cannabis products destined for the duty-paid market.

To make a general or technical enquiry on the excise stamp, contact the following:

Excise Stamp Order Desk
Excise Duty Division
Excise and Specialty Tax Directorate
Canada Revenue Agency
11th floor
Place de Ville Tower A
320 Queen Street
Ottawa ON  K1A 0L5

Telephone: 1‑866‑330‑3304
Fax: 418‑556‑1840

Rulings and interpretations

For a ruling or interpretation related to excise duties on wine, spirits, beer, tobacco products and cannabis products, excise taxes, the tax on insurance premiums, the ATSC or the fuel charge, write to:

Excise and Specialty Tax Directorate
Canada Revenue Agency
11th floor
Place de Ville Tower A
320 Queen Street
Ottawa ON  K1A 0L5

Refer to GST/HST Memorandum 1-4, Excise and GST/HST Rulings and Interpretations Service, which explains the rulings and interpretations service offered by the Canada Revenue Agency.

Account enquiries

To make enquiries related to an account for excise duties, excise taxes, the tax on insurance premiums, the ATSC or the fuel charge, you can:

• view your account information online at E-services for Businesses
• call Business Enquiries at 1‑800‑959‑5525

For online access to file a return, file a refund, view the status of a return or a refund, view transaction details, view endorsements or view and pay an account balance, go to:

• Represent a Client, if you are an authorized representative or employee
• My Business Account, if you are the business owner

Processing enquiries related to returns or refund/rebate applications

For enquiries related to the processing status of an excise duty or excise tax return, a fuel charge return, or a related refund/rebate application, call 1‑877‑432‑5472.

Technical publications

For all technical publications related to excise duties, excise taxes and other levies (including the tax on insurance premiums and the ATSC), and the fuel charge, go to Technical tax information.