Retrieving rejected individual records

The downloadable file of rejected records will be available in your CRA account. We will only notify you of any rejected individual records by email. Make sure to provide us with a valid email address of the contact person for your tax-free savings account (TFSA) RZ program account.

  • Your CRA account, if you are the business owner, an authorized employee, or a representative

Services and information

What could cause a return or an individual record to be rejected

Negative amounts, blank fields, invalid date format

Process to change name / date of birth information for financial institutions

Process and documentation required to correct Code 11, Code 37 and Code 72 on individual record

How to resubmit individual records that were rejected

How to correct errors on individual records, large scale errors

Page details

2026-05-19