Contact the CRA

Use your CRA My Account to:

• get tax credit information
• send new documentation using "Submit documents"

Call the CRA by phone or TTY if you have:

• enquiries about the DTC
• questions about your CRA account

Before you call

To confirm your identity, you'll need your:

• social insurance number (SIN)
• full name and date of birth
• complete address
• assessed tax return, notice of assessment or reassessment, other tax document, or be signed in to CRA My Account

If you’re calling on behalf of someone else, they must be present on the call to give their consent, or you must be authorized to call on their behalf.

For details: Authorize a representative

Telephone number

1-800-959-8281 (opens up phone application)1-800-959-8281

TTY number

If you use a teletypewriter:
1-800-665-0354 (opens up tty application) 1-800-665-0354

If you use an operator-assisted relay service, call:
1-800-959-8281 (opens up phone application)1-800-959-8281

Hours

CRA’s Business Enquiries line hours

Day	Hours
Monday to Friday	6:30 am to 11:00 pm ET
Saturday	7:30 am to 8:00 pm ET
Sunday	Closed
Closed on public holidays

Send documentation to 1 of the tax centres below: