Renew your Canadian Dental Care Plan coverage

Renewing your coverage

The Canadian Dental Care Plan (CDCP) provides coverage over a single benefit period up to June 30, 2026. As a CDCP member, you must renew your coverage every year to confirm that you still meet the eligibility requirements.

Who can renew

Eligibility review

To be eligible for coverage under the CDCP, applicants must attest when they renew that they do not have access to dental insurance.

If you provide false information on your application, you and your family may be removed from the plan. If you are found to be ineligible for the CDCP, you will be required to repay any amounts claimed for services provided to you under the plan.

The CDCP member eligibility review process allows us to verify the accuracy of these attestations by reviewing documentation, such as tax records (T4/T4A) submitted by employers or pension plan administrators, to demonstrate that CDCP members do not have access to dental coverage.

What you need to renew

You'll need to confirm or update the following information for each applicant, and your spouse or common-law partner (if you have one):

• Social Insurance Number (SIN) (if available for children)
• CDCP member ID
• date of birth
• full name
• home and mailing address
• list of dental coverage through government social programs (if applicable)
• you and your spouse or common-law partner (if applicable) must have filed your tax return in Canada for the previous year and have received your notice of assessment

Renew online

Use My Service Canada Account

Follow these steps:

1. Sign in or create a My Service Canada Account (MSCA) profile using the green button below.
2. Once signed in to MSCA, the Canadian Dental Care Plan is shown at the top of the page on your MSCA dashboard.
3. Click on "Renew your Canadian Dental Care Plan coverage" and follow the instructions.

Note: Select "digital" as your communications preference to receive email notifications. You can also access CDCP letters through MSCA. By signing up, you'll get important updates in one place, faster than waiting for letters in the mail.

If you can't use MSCA

Renew by phone

If you can't use MSCA or canada.ca to renew, call Service Canada at 1-833-537-4342. For TTY, call 1-833-677-6262.

If someone is helping you renew

You can ask someone you trust or a delegate to help you renew your coverage for the CDCP. You must be able to give clear consent, during the call, that you agree to let them help you.

• Renewing with the help of someone you trust

  You can ask a trusted person to help you renew by phone. This could be a:

  • friend
  • relative
  • caregiver
  • translator, or
  • interpreter

• Renewing through a delegate

  A delegate is someone who has the legal authority to represent you and make decisions on your behalf.

  They can represent you if they're listed as your delegate on documents such as:

  • power of attorney
  • mandate
  • trusteeship

  Before you renew, your delegate must prove that they have the legal authority to represent you. The documents listed above are considered proof. Mail original documents or certified copies to us, or bring them in person to any Service Canada office (see mailing addresses by region below).

  Once we've processed the documents, we'll contact your delegate to confirm that we've accepted and added the documents to your file. Your delegate can then renew your CDCP coverage on your behalf.

  How to submit your proof of delegate documents

  By mail

  If you or your delegate are sending us the documents by mail, please include a cover letter with:

  • your full name
  • your Social Insurance Number (SIN)
  • a statement that the documents are being submitted for the CDCP
  • your delegate's phone number, and
  • a return address, so we can return your documents for us to send the original documents or certified copies back to once we've processed them

  Mailing addresses by region

  Province or region	Mailing address
  Atlantic Canada	Service Canada Canadian Dental Care Plan PO Box 250 Station A Fredericton, NB E3B 4Z6
  Quebec	Service Canada Canadian Dental Care Plan PO Box 60 Boucherville, QC J4B 5E6
  Ontario	Service Canada Canadian Dental Care Plan PO Box 5100 Station D Scarborough, ON M1R 5C8
  Western Canada and Territories	Service Canada Canadian Dental Care Plan PO Box 2710 Station Main Edmonton, AB T5J 2G4

  In person

  If you or your delegate brings the documents to a Service Canada office in person, please provide:

  • your full name, and
  • your Social Insurance Number (SIN)

  Find a Service Canada office near you

After you renew

In this section:

• Check the status of your renewal
• View and update your CDCP information
• Before getting care
• Find an oral health provider

Check the status of your renewal

You can check the status of your CDCP renewal for yourself and your dependants in two ways:

• by using the online status checker
• by phone: contact us

View and update your CDCP information

Make sure your information stays accurate.

• Through My Service Canada Account

  Once you register and sign in to My Service Canada Account (MSCA), these options are available in the "Canadian Dental Care Plan" section on your MSCA dashboard:

  • renew your CDCP coverage
  • view your CDCP letters
  • about your personal information:
    • view your information
    • update your access to other dental benefits
    • update your contact information
    • update your communication preferences. If you select "Digital", you'll receive email notifications faster than waiting for the mail

• By telephone

  You can contact us by phone to update your personal information.

• Through Sun Life

  You can review CDCP plan details, view your claims history and download a printable member card using the my Sun Life online account.

Before getting care

Before you seek and get care from an oral health care provider, make sure you understand your CDCP coverage.

• Always check that your CDCP coverage is active before each appointment
• When booking an appointment or discussing services, always:
  • confirm your provider accepts CDCP clients and will bill Sun Life directly for services covered under the plan
  • ensure your coverage is active and know your co-payment level
  • ask your provider if there are other costs you must pay in addition to your co-payment (not covered by the plan). You may still have to pay a portion of the cost even if the plan pays 100% of the CDCP established fees (or you do not have a co-payment)

• Your co-payment level may change when you renew. Treatment costs will be paid at your co-payment level and according to plan rules and fees in effect at the time you receive the service. The amount covered may differ from what was shown on the estimate or preauthorization. Only oral health providers get reimbursed for services covered under the CDCP. You should only pay for services that are not covered under the CDCP. If you pay the full cost yourself, you will not get reimbursed by Sun Life
  • Oral health care services you receive during a gap in your coverage will not be covered nor reimbursed

Find an oral health provider

If you don't already have a provider, you can talk with one in your community or consult Sun Life's CDCP Provider Search.

You can also call the Sun Life CDCP Contact Centre at 1-888-888-8110 for help.

Depending on the type of oral health care you need, you may wish to seek treatment from an independent dental hygienist, a denturist, a dentist and/or a dental specialist, including those in dental school clinics.