Request a recoverable advance for social benefits
Current and former government employees can request a recoverable advance if they have experienced a temporary decrease in income-tested social benefits or other financial hardship resulting from Phoenix-related pay issues.
Who can submit a request?
You are eligible for a recoverable advance if:
- you were overpaid in the 2016 calendar year or later and:
- you have reported your overpayment to Public Services and Procurement Canada
- you have not yet received your amended tax slip
- you have filed your income tax for 2016 or later with the Canada Revenue Agency or with Revenu Québec
- the amount of your social benefits for 2017 has been adversely affected by the overstatement of your employment income
What you need to know before you request a recoverable advance
Read the Frequently Asked Questions carefully.
Print and complete the request form. Attach a separate document to your request if you need to provide additional explanations.
Your organization has identified a point of contact to:
- answer your questions
- help you fill out the form
- guide you through the request process
Your organization will communicate to you how to send your completed request form.
Be sure to keep a copy of your completed request form for your records.
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