Claim damages caused by Phoenix: General compensation for damages for former employees

General compensation for damages related to Phoenix

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Current employees

General damages compensation is available for eligible employees represented by:

Compensation for damages – additional leave

You do not need to submit a claim to receive eligible leave credits

If you are an employee and eligible for compensation under the 2019 damages agreement, you will have received general compensation for damages in the form of additional leave over the summer of 2019 and the summer of 2020. If you did not receive additional leave credits, contact your HR specialist.

Compensation for damages – lump sum payment

You do not need to submit a claim to receive eligible lump sum payments

If you are an employee eligible for compensation under the 2020 damages agreement with the Public Service Alliance of Canada (PSAC), you will have received compensation in March 2021 for damages in the form of a lump sum payment of up to $2,500 as general damages compensation for stress, aggravation, pain, and suffering, and for the late implementation of the 2014 collective agreements.

If you did not receive your full lump sum payment (for example,  if you are represented by PSAC and received leave credits under the 2019 damages agreement), you can expect to receive any outstanding amounts later in 2021. More information will be shared with you once a payment date for outstanding amounts has been confirmed.

Lump sum payments are allocated by fiscal year:

Fiscal year you were on strengthFootnote *, for at least one day Maximum compensation you are eligible for









If you have been represented by the PSAC or have been in an excluded PSAC position, you will have received your lump sum payment as part of your pay in March 2021. A summary is available in MyGCpay (only available on the Government of Canada network).

As part of the 2020 damages agreement with PSAC, parties agreed to make payments on a best effort basis and the government proceeded with those payments as per the terms of the agreement. The agreement also mentions that applicable deductions would be applied.

The Treasury Board of Canada Secretariat sought an interpretation from the Canada Revenue Agency (CRA), who administers Canada’s tax laws for all Canadians. The CRA advised that these lump sum payments are taxable.

If your work situation has changed since 2016 and you received leave credits under the 2019 damages agreement, your payment amounts may be different. Learn more about lump sum payment entitlements.

If you have questions about your payment amount, please contact your HR specialist or the Client Contact Centre for more information.

Former employees

Former employees are eligible for general compensation payments. To make a claim, begin by selecting the bargaining agent you were represented by at the time you left the public service, as applicable.

If you were in an excluded position, please select the bargaining agent your position fell under.

Select your bargaining agent:

  • I was not represented by a bargaining agent
  • I was a student, casual or term of less than 3 months
  • I was a worker who worked no more than one third of regular hours
  • I was in an Executive (EX) position
  • Public Service Alliance of Canada (PSAC)
  • Association of Canadian Financial Officers (ACFO)
  • Association of Justice Counsel
  • Canadian Association of Professional Employees (CAPE)
  • Canadian Federal Pilots Association
  • Canadian Merchant Service Guild
  • Canadian Military Colleges Faculty Association
  • Canadian Union of Public Employees (CUPE) Local 104
  • Canadian Union of Public Employees (CUPE) Local 2656 (National Film Board)
  • Canadian Union of Public Employees (CUPE) SGCT 4835 (National Film Board)
  • Federal Government Dockyard Chargehands Association
  • Federal Government Dockyard Trades and Labour Council (East)
  • Federal Government Dockyard Trades and Labour Council (West)
  • International Brotherhood of Electrical Workers
  • Professional Association of Foreign Service Officers
  • Research Council Employees’ Association
  • The Professional Institute of the Public Service of Canada (PIPSC)
  • Unifor Local 87-M (Non-Supervisory Printing Services)
  • Unifor Local 5454 (Canadian Air Traffic Control Association)
  • Unifor Local 2182 (Radio Operations)
  • Union of Canadian Correctional Officers

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