Find your organization’s Employee Assistance Program provider

Federal departments and agencies in the core public administration are required to make available to employees a confidential Employee Assistance Program (EAP).

An EAP provides free short-term counselling for personal or work-related problems as well as crisis counselling.

More than 90 federal departments and agencies receive their EAP services through Health Canada while other organizations provide this service internally or purchase it from the private sector.

If you are unsure who the service provider is for your organization, please consult the departmental listing.

Note: If your department or agency is not listed, contact your manager or your organization’s Human Resources team for EAP information.

Institutions - A to Z Menu:

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Institutions starting with the letter A

Administrative Tribunals Support Service of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Agriculture and Agri-Food Canada

LifeWorks Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275

Atlantic Canada Opportunities Agency

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Auditor General of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter C

Canada Border Services Agency

Canada Border Services Agency (CBSA) Employee Assistance Program (available from the CBSA internal network only)

If you don’t have access to the CBSA intranet, contact the CBSA’s national EAP Manager Nikolina Kovacina by phone, 343-549-3627 or by email, Nikolina.Kovacina@cbsa-asfc.gc.ca.

In the alternative, contact LifeWorks support and referral line:
Toll-free: 1-877-367-0809
TTY (for people with hearing impairments): 1-877-338-0275

Canada Council of the Arts

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canada Deposit Insurance Corporation

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canada Economic Development for Quebec Regions

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canada Energy Regulator

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canada Foundation for Innovation

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canada Mortgage and Housing Corporation

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canada Revenue Agency

Canada Revenue Agency Employee Assistance Program
National External Service Provider – Homewood Health
Toll-free: 1-800-663-1142
TTY (for people with hearing impairments): 1-888-384-1152

Regional EAP Coordinator-counsellors (C-C):
(Contact information is available from the CRA intranet site only - InfoZone)

For general questions about the EAP at CRA or to obtain your C-C’s contact information if you don’t have access to InfoZone, please send an email to the National EAP Office at HREAPG@cra-arc.gc.ca.

Canada School of Public Service

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Armed Forces

Canadian Forces Member Assistance Program (CFMAP) provided by Health Canada
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

  • Bereavement Services (support following the death of an active member or the immediate family of active member)
    Toll-free: 1-800-268-7708
    TTY (for people with hearing impairments): 1-800-567-5803

Canadian Centre for Occupational Health and Safety

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Council of Ministers of Environment

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Food Inspection Agency

LifeWorks Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275

Canadian Grain Commission

LifeWorks Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275

Canadian Heritage

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Human Rights Commission

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Institutes of Health Research

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Intergovernmental Conference Secretariat

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Northern Economic Development Agency

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Nuclear Safety Commission

National External Service Provider – Homewood Health
Toll-free: 1-800-663-1142
TTY (for people with hearing impairments): 1-888-384-1152

Canadian Radio-television and Telecommunications Commission

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Space Agency

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Transportation Agency

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Civilian Review and Complaints Commission for the Royal Canadian Mounted Police

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Correctional Service of Canada

LifeWorks Employee and Family Assistance Program
Toll-free: 1-855-709-2477
TTY (for people with hearing impairments): 1-877-338-0275

Courts Administration Service

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Crown-Indigenous Relations and Northern Affairs Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter E

Employment and Social Development Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Environment and Climate Change Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter F

Farm Products Council of Canada

LifeWorks Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275

Federal Economic Development Agency for Northern Ontario

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Federal Economic Development Agency for Southern Ontario

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Finance Canada (Department of)

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Financial Consumer Agency of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Financial Transactions and Reports Analysis Centre

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Fisheries and Oceans Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter G

Global Affairs Canada

Global Affairs Canada (GAC) Employee Assistance Program (internal provider)

If you do not have access to the GAC intranet, contact Daniel Campeau at 613-617-6873 or by email at daniel.campeau@international.gc.ca or solution@international.gc.ca for more information.

Institutions starting with the letter H

Health Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter I

Immigration and Refugee Board of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Immigration, Refugees and Citizenship Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Impact Assessment Agency of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Indian Oil and Gas Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Indigenous Services Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Infrastructure Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Innovation, Science and Economic Development

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

International Joint Commission

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter J

Jacques Cartier and Champlain Bridges Inc.

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Justice Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter L

Law Commission of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Library and Archives of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter M

Military Grievances External Review Committee

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Military Police Complaints Commission

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter N

National Arts Centre

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

National Battlefields Commission

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

National Defence

For public service employees and their immediate family members:
National Defence Employee Assistance Program

National External Service Provider – Homewood Health
Toll-free: 1-800-663-1142
TTY (for people with hearing impairments): 1-888-384-1152

Note: Canadian Armed Forces (CAF) members can access the Member Assistance Program (MAP) provided by Health Canada:

  • Canadian Forces Member Assistance Program (CFMAP)
    Toll-free: 1-800-268-7708
    TTY (for people with hearing impairments): 1-800-567-5803
  • Bereavement Services (support following the death of an active member or the immediate family of active member)
    Toll-free: 1-800-268-7708
    TTY (for people with hearing impairments): 1-800-567-5803

National Film Board of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

National Research Council Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

National Security and Intelligence Review Agency

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Natural Resources Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Natural Sciences and Engineering Research Council of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter O

Office of the Auditor General of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Chief Electoral Officer

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Commissioner for Federal Judicial Affairs

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Commissioner of Lobbying of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Commissioner of Official Languages

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Correctional Investigator of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Information Commissioner

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Intelligence Commissioner

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Privacy Commissioner of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Public Sector Integrity Commissioner

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Secretary to the Governor General

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Superintendent of Financial Institutions

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter P

Parks Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Parole Board of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Patented Medicine Prices Review Board

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Polar Knowledge Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Pacific Economic Development Canada (formerly Western Economic Diversification Canada)

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Prairies Economic Development Canada (formerly Western Economic Diversification Canada)

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Privy Council Office

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Public Health Agency of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Public Prosecution Service of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Public Safety Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Public Service Commission of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Public Services and Procurement Canada

Public Services and Procurement Canada (PSPC) has different EAP providers depending on region or sector.

National Capital Region, Miramichi Pay Center, Shediac Pension Center, and Charlottetown:

Call the Employee and Organization Assistance Program (EOAP) at 1-833-540-3292 or send an email to tpsgc.paeorcn-eoapncr.pwgsc@tpsgc-pwgsc.gc.ca

Note: In addition to the internal Employee and Organization Assistance Program (EOAP), Human Resources Branch Workplace Services employees, employees outside Canada and Departmental Oversight Branch employees have access to:

Québec Region (excluding Gatineau)

Ontario Region

Call the Employee and Organization Assistance Program (EOAP) at 416-346-9019 or send an email to julie.hansen@tpsgc-pwgsc.gc.ca

or

Western Region

Call the Employee and Organization Assistance Program (EOAP) at 204-914-6096 / 780-288-9171 or send an email to tracy.laing@pwgsc-tpsgc.gc.ca / theo.jones@tpsgc-pwgsc.gc.ca

or

Atlantic Region (N.B., P.E.I. [excluding employees from the Pay and Pension Center], Nova Scotia, Newfoundland and Labrador)

Call the Employee and Organization Assistance Program (EOAP) at 506-530-0846 or send an email to kimberly.savoie@pwgsc-tpsgc.gc.ca

or

Pacific Region

Any PSPC employee who does not have access to the PSPC internal network can contact the Employee and Organization Assistance Program (EOAP), by phone at 1-833-540-3292 or by email at tpsgc.paeorcn-eoapncr.pwgsc@tpsgc-pwgsc.gc.ca, to be directed to assistance.

Institutions starting with the letter R

Royal Canadian Mounted Police

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Royal Canadian Mounted Police External Review Committee

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter S

Shared Services Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Social Sciences and Humanities Research Council of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Statistics Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

St. John’s Port Authority

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Supreme Court of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter T

Telefilm Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Transport Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Transportation Safety Board of Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Treasury Board of Canada Secretariat

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter V

Veterans Affairs Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Veterans Affairs Canada (former members)

Health Canada VAC Assistance Service (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Veterans Review and Appeal Board

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter W

Western Economic Diversification Canada (see Pacific Economic Development Canada and Prairies Economic Development Canada)

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Women and Gender Equality Canada

Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

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