Scheduled and mobile outreach services

Through its scheduled and mobile outreach service sites, Service Canada offers greater access to Government of Canada programs and services.

• Scheduled outreach services are provided on a regular, part-time basis (for example, 2 days a week)
• Mobile outreach services are provided when there is a specific temporary need (for example, to provide information about government services and support available during a local emergency, such as a plant closure or natural disaster)

Available services

Service Canada officers who provide scheduled and mobile outreach services can answer your questions and help you understand and access the services and benefits available to you.

For example, we meet with:

• seniors in nursing homes, hospitals, and other locations
  • we help them access information on Old Age Security, the Canada Pension Plan, and health-care programs
• young people in their communities and at special information sessions
  • we provide them with career information, and information on work opportunities
• indigenous people in both urban and rural centres
  • we inform them of the benefits they may be eligible for, and
• people with disabilities
  • we help them complete application forms at home when they’re unable to come to a Service Canada Centre

In addition to these services, we work with individual communities to design regional outreach services that respond to the specific needs of the people who live there. We advise communities through local and regional media when these outreach services become available.

To find out where scheduled outreach services are located, visit Find a Service Canada office.

Contact us

Telephone: 1 800 O-Canada (1-800-622-6232)
TTY: 1-800-926-9105
From outside Canada: Call 1 800 O-Canada from abroad