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Disruption of Canada Post services
Due to the labour disruption at Canada Post, mail correspondence from some programs and services may be impacted. Consult the measures in place during the disruption of Canada Post services.
Tariffs: Special measures
From March 7, 2025 to March 6, 2026, there are special measures in response to the threat or potential realization of tariffs. More details can be found under ‘Special measures'.
Employers
Employer Contact Centre
Employers seeking more information on the Work-Sharing Program may contact the Employer Contact Centre to find the following information:
- how to apply
- eligibility criteria
- Work-Sharing Unit
- how to register or obtain support for Data Gateway, or
- how to complete your Utilization Report (UR)
Regional Work-Sharing Units
Employers applying for a Work-Sharing agreement or making a request to amend their Work-Sharing agreement submit their completed forms preferably by email to their respective regional Work-Sharing Unit:
Atlantic Provinces: esdc.tp-atl-ws-tp.edsc@servicecanada.gc.ca
Quebec: qc-dpmtds-lmsdpb-tp-ws-gd@servicecanada.gc.ca
Ontario: esdc.on.ws-tp.on.edsc@servicecanada.gc.ca
Western Canada and Territories: edsc.wt.ws-tp.esdc@servicecanada.gc.ca
If sending by mail or courier
| Region | Addresses |
|---|---|
| Atlantic | Work-Sharing Program Service Canada 1 Agar Place Saint John NB E2L 5G4 |
| Ontario | Postal service: PO Box 6500 Station Main Don Mills Toronto, Ontario M3C0L4 |
| Quebec | Quebec Processing Centre Service Canada Guy-Favreau Complex 4th Floor, West Tower 200 René-Lévesque BLVD W Montreal QC H2Z 1X4 |
| Western Canada and Territories | Vancouver Programs Unit Service Canada 555 Hastings St W Vancouver BC V6B 4N6 |
Employer Inquiry Unit
Service Canada has created an inquiry unit for employers that are seeking general information related to the Work-Sharing Program. Enquiries will be responded to by email. Employers may send inquiries to edsc.dgop.tp.rep-res.ws.pob.esdc@servicecanada.gc.ca.
Employees
Employment Insurance Call Centre
For general questions about their Work-Sharing Employment Insurance benefits and payments, employees can call the Employment Insurance Call Centre. Please note that for privacy reasons, Service Canada is unable to disclose information specific to an employee’s file to employers.