Employer Contact Centre
Employers seeking more information on the Work-Sharing Program may contact the Employer Contact Centre to find the following information:
- how to apply
- eligibility criteria
- Work-Sharing Unit
- how to register with the Data Gateway, or
- how to complete your Utilization Report (UR)
Employer Inquiry Unit
Service Canada has created an inquiry unit for employers affected by COVID-19 that are seeking general information related to the Work-Sharing Program. Employers may send inquiries to firstname.lastname@example.org.
Employment Insurance Call Centre
For general questions about their Work-Sharing Employment Insurance benefits and payments, employees can call the Employment Insurance Call Centre. Please note that for privacy reasons, Service Canada is unable to disclose information specific to an employee’s file to employers.
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