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U.S. tariffs: Special measures
Special measures for the Work-Sharing Program in response to the threat or potential realization of U.S. tariffs are in effect from March 7, 2025 until March 6, 2026. Further details regarding the special measures are posted on the Overview page under ‘Special measures'. Please check the website regularly for updates.
Jasper and Bunibonibee Cree Nation 2024: Special measures
Special measures for the Work-Sharing Program in response to the Jasper and Bunibonibee Cree Nation wildfires 2024 are in effect from December 1, 2024 until August 3, 2025. Further details regarding the special measures are posted on the Overview page under ‘Special measures'. Please check the website regularly for updates.
Employers
Employer Contact Centre
Employers seeking more information on the Work-Sharing Program may contact the Employer Contact Centre to find the following information:
- how to apply
- eligibility criteria
- Work-Sharing Unit
- how to register or obtain support for Data Gateway, or
- how to complete your Utilization Report (UR)
Regional Work-Sharing Units
Employers applying for a Work-Sharing agreement or making a request to amend their Work-Sharing agreement submit their completed forms preferably by email to their respective regional Work-Sharing Unit:
Atlantic Provinces: esdc.tp-atl-ws-tp.edsc@servicecanada.gc.ca
Quebec: qc-dpmtds-lmsdpb-tp-ws-gd@servicecanada.gc.ca
Ontario: esdc.on.ws-tp.on.edsc@servicecanada.gc.ca
Western Canada and Territories: edsc.wt.ws-tp.esdc@servicecanada.gc.ca
If sending by mail or courier
Region | Addresses |
---|---|
Atlantic | Work-Sharing Program Service Canada 1 Agar Place Saint John NB E2L 5G4 |
Ontario | Postal service: PO Box 6500 Station Main Don Mills Toronto, Ontario M3C0L4 |
Quebec | Quebec Processing Centre Service Canada Guy-Favreau Complex 4th Floor, West Tower 200 René-Lévesque BLVD W Montreal QC H2Z 1X4 |
Western Canada and Territories | Vancouver Programs Unit Service Canada 555 Hastings St W Vancouver BC V6B 4N6 |
Employer Inquiry Unit
Service Canada has created an inquiry unit for employers that are seeking general information related to the Work-Sharing Program. Enquiries will be responded to by email. Employers may send inquiries to edsc.dgop.tp.rep-res.ws.pob.esdc@servicecanada.gc.ca.
Employees
Employment Insurance Call Centre
For general questions about their Work-Sharing Employment Insurance benefits and payments, employees can call the Employment Insurance Call Centre. Please note that for privacy reasons, Service Canada is unable to disclose information specific to an employee’s file to employers.
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