Contact the Employer Contact Centre
For more information on Employment Insurance for employers, please visit the EI - Information for Employers webpage
Not an Employer? Visit Employment Insurance Information for Individuals
Online
You can complete the following task online:
By phone
You can call the Employer Contact Centre for assistance with:
- Ordering ROE forms
- Advice and guidance on completing ROEs
- Technical support for ROE Web and Grants and Contributions Online Services (GCOS)
- Data Gateway support for Report on Hiring’s, Work-sharing, Automated Earnings Reporting System, and the Temporary Foreign Worker Program’s Global Talent Stream
- Information on the Temporary Foreign Worker Program (excluding jobs in Quebec, but including In-home Caregivers in Quebec and the Global Talent Stream in Quebec)
- Information about the Job Bank for employers in British Columbia and Quebec
- Information on Work-sharing
- North America Toll-free: 1-800-367-5693
- North America TTY: 1-855-881-9874
- Hours of operation:7:00 a.m. to 8:00 p.m. EST, Monday to Friday.
- Outside North America: 506-546-7569 (call collect)
- Hours of operation:7:00 a.m. to 4:00 p.m. EST, Monday to Friday.
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