Find your organization’s Employee Assistance Program provider
Federal departments and agencies in the core public administration are required to make available to employees a confidential Employee Assistance Program (EAP).
An EAP provides free short-term counselling for personal or work-related problems as well as crisis counselling.
More than 90 federal departments and agencies receive their EAP services through Health Canada while other organizations provide this service internally or purchase it from the private sector.
If you are unsure who the service provider is for your organization, please consult the departmental listing.
Note: If your department or agency is not listed, contact your manager or your organization’s Human Resources team for EAP information.
Institutions - A to Z Menu:
A B C D E F G H I J K L M N O P Q R S T U V W X Y ZInstitutions starting with the letter A
Administrative Tribunals Support Service of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Agriculture and Agri-Food Canada
LifeWorks Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275
Atlantic Canada Opportunities Agency
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Auditor General of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter C
Canada Border Services Agency
Canada Border Services Agency (CBSA) Employee Assistance Program (available from the CBSA internal network only)
If you don’t have access to the CBSA intranet, contact the CBSA’s national EAP Manager Nikolina Kovacina by phone, 343-549-3627 or by email, Nikolina.Kovacina@cbsa-asfc.gc.ca.
In the alternative, contact LifeWorks support and referral line:
Toll-free: 1-877-367-0809
TTY (for people with hearing impairments): 1-877-338-0275
Canada Council of the Arts
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canada Deposit Insurance Corporation
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canada Economic Development for Quebec Regions
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canada Energy Regulator
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canada Foundation for Innovation
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canada Mortgage and Housing Corporation
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canada Revenue Agency
Canada Revenue Agency Employee Assistance Program
National External Service Provider – Homewood Health
Toll-free: 1-800-663-1142
TTY (for people with hearing impairments): 1-888-384-1152
Regional EAP Coordinator-counsellors (C-C):
(Contact information is available from the CRA intranet site only - InfoZone)
For general questions about the EAP at CRA or to obtain your C-C’s contact information if you don’t have access to InfoZone, please send an email to the National EAP Office at HREAPG@cra-arc.gc.ca.
Canada School of Public Service
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canadian Armed Forces
Health Canada Member Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canadian Centre for Occupational Health and Safety
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canadian Council of Ministers of Environment
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canadian Food Inspection Agency
LifeWorks Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275
Canadian Grain Commission
LifeWorks Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275
Canadian Heritage
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canadian Human Rights Commission
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canadian Institutes of Health Research
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canadian Intergovernmental Conference Secretariat
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canadian Northern Economic Development Agency
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canadian Nuclear Safety Commission
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canadian Radio-television and Telecommunications Commission
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canadian Space Agency
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Canadian Transportation Agency
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Civilian Review and Complaints Commission for the Royal Canadian Mounted Police
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Correctional Service of Canada
LifeWorks Employee and Family Assistance Program
Toll-free: 1-855-709-2477
TTY (for people with hearing impairments): 1-877-338-0275
Courts Administration Service
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Crown-Indigenous Relations and Northern Affairs Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter E
Employment and Social Development Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Environment and Climate Change Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter F
Farm Products Council of Canada
LifeWorks Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275
Federal Economic Development Agency for Northern Ontario
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Federal Economic Development Agency for Southern Ontario
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Finance Canada (Department of)
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Financial Consumer Agency of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Financial Transactions and Reports Analysis Centre
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Fisheries and Oceans Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter G
Global Affairs Canada
Global Affairs Canada (GAC) Employee Assistance Program (internal provider)
If you do not have access to the GAC intranet, contact Daniel Campeau at 613-617-6873 or by email at daniel.campeau@international.gc.ca or solution@international.gc.ca for more information.
Institutions starting with the letter H
Health Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter I
Immigration and Refugee Board of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Immigration, Refugees and Citizenship Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Impact Assessment Agency of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Indian Oil and Gas Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Indigenous Services Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Infrastructure Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Innovation, Science and Economic Development
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
International Joint Commission
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter J
Jacques Cartier and Champlain Bridges Inc.
Health Canada Employee Assistance Program (EAP)Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Justice Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter L
Law Commission of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Library and Archives of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter M
Military Grievances External Review Committee
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Military Police Complaints Commission
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter N
National Arts Centre
Health Canada
Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
National Battlefields Commission
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
National Defence
For civilians:
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
National Film Board of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
National Research Council Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
National Security and Intelligence Review Agency
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Natural Resources Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Natural Sciences and Engineering Research Council of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter O
Office of the Auditor General of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Office of the Chief Electoral Officer
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Office of the Commissioner for Federal Judicial Affairs
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Office of the Commissioner of Lobbying of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Office of the Commissioner of Official Languages
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Office of the Correctional Investigator of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Office of the Information Commissioner
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Office of the Intelligence Commissioner
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Office of the Privacy Commissioner of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Office of the Public Sector Integrity Commissioner
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Office of the Secretary to the Governor General
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter P
Parks Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Parole Board of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Patented Medicine Prices Review Board
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Polar Knowledge Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Pacific Economic Development Canada (formerly Western Economic Diversification Canada)
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Prairies Economic Development Canada (formerly Western Economic Diversification Canada)
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Privy Council Office
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Public Health Agency of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Public Prosecution Service of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Public Safety Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Public Service Commission of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Public Services and Procurement Canada
Public Services and Procurement Canada (PSPC) has different EAP providers depending on region or sector.
National Capital Region, Miramichi Pay Center, Shediac Pension Center, and Charlottetown:
Call the Employee and Organization Assistance Program (EOAP) at 1-833-540-3292 or send an email to tpsgc.paeorcn-eoapncr.pwgsc@tpsgc-pwgsc.gc.ca
Note: In addition to the internal Employee and Organization Assistance Program (EOAP), Human Resources Branch Workplace Services employees, employees outside Canada and Departmental Oversight Branch employees have access to:
- Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Québec Region (excluding Gatineau)
- Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Ontario Region
Call the Employee and Organization Assistance Program (EOAP) at 416-346-9019 or send an email to julie.hansen@tpsgc-pwgsc.gc.ca
or
- Family Service Employee Assistance Program
Toll-free: 1-800-661-8246 (English); 1-800-561-1128 (French)
TTY (for people with hearing impairments): 1-888-234-0414
Western Region
Call the Employee and Organization Assistance Program (EOAP) at 204-914-6096 / 780-288-9171 or send an email to tracy.laing@pwgsc-tpsgc.gc.ca / theo.jones@tpsgc-pwgsc.gc.ca
or
- Family Service Employee Assistance Program
Toll-free: 1-800-661-8246 (English); 1-800-561-1128 (French)
TTY (for people with hearing impairments): 1-888-234-0414
Atlantic Region (N.B., P.E.I. [excluding employees from the Pay and Pension Center], Nova Scotia, Newfoundland and Labrador)
Call the Employee and Organization Assistance Program (EOAP) at 506-530-0846 or send an email to kimberly.savoie@pwgsc-tpsgc.gc.ca
or
- Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Pacific Region
- Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Any PSPC employee who does not have access to the PSPC internal network can contact the Employee and Organization Assistance Program (EOAP), by phone at 1-833-540-3292 or by email at tpsgc.paeorcn-eoapncr.pwgsc@tpsgc-pwgsc.gc.ca, to be directed to assistance.
Institutions starting with the letter R
Royal Canadian Mounted Police
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Royal Canadian Mounted Police External Review Committee
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter S
Shared Services Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Social Sciences and Humanities Research Council of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Statistics Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
St. John’s Port Authority
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Supreme Court of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter T
Telefilm Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Transport Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Transportation Safety Board of Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Treasury Board of Canada Secretariat
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter V
Veterans Affairs Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Veterans Affairs Canada (former members)
Health Canada VAC Assistance Service (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Veterans Review and Appeal Board
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Institutions starting with the letter W
Western Economic Diversification Canada (see Pacific Economic Development Canada and Prairies Economic Development Canada)
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Women and Gender Equality Canada
Health Canada Employee Assistance Program (EAP)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
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