Employee Assistance Program

Federal departments and agencies in the core public administration are required to make available to employees a confidential Employee Assistance Program (EAP).

An EAP provides free short-term counselling for personal or work-related problems as well as crisis counselling.

More than 80 federal departments and agencies receive their EAP services through Health Canada while other organizations provide this service internally or purchase it from the private sector.

If you are unsure who the service provider is for your organization, please consult the departmental listing.

NOTE: If your department or agency is not listed, contact your manager or your organization’s Human Resources team for EAP information.

Institutions - A to Z Menu:

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Institutions starting with the letter A

Administrative Tribunals Support Service of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Agriculture and Agri-Food Canada

Morneau-Shepell Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275

Atlantic Canada Opportunities Agency                                                                                                                                 

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Auditor General of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Institutions starting with the letter C

Canada Border Services Agency

Canada Border Services Agency (CBSA) Employee Assistance Program  (available from the CBSA internal network only)
If you don’t have access to the CBSA intranet, contact the CBSA’s national EAP manager Hélène Larose at 613-957-3751 or by e-mail.
In the alternative, contact Homewood Health directly at 1-800-663-1142.

Canada Council of the Arts

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canada Deposit Insurance Corporation

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canada Economic Development for Quebec Regions

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canada Foundation for Innovation

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canada Mortgage and Housing Corporation

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canada Revenue Agency

Canada Revenue Agency Employee Assistance Program
Toll-free: 1-833-EAP PAE2 (327-7232)
TTY (for people with hearing impairments): 1-833-EAP 7PAE (327-7723)

Canada School of Public Service

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canadian Armed Forces

Health Canada Member Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canadian Centre for Occupational Health and Safety

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canadian Council of Ministers of Environment

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canadian Food Inspection Agency

Morneau-Shepell Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275

Canadian Grain Commission

Morneau-Shepell Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275

Canadian Heritage

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canadian Human Rights Commission

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canadian Institutes of Health Research

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canadian Intergovernmental Conference Secretariat

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canadian Northern Economic Development Agency

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canadian Nuclear Safety Commission

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canadian Radio-television and Telecommunications Commission

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canadian Space Agency

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Canadian Transportation Agency

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Competition Tribunal

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Civilian Review and Complaints Commission for the Royal Canadian Mounted Police

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Correctional Service of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Courts Administration Service

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Crown-Indigenous Relations and Northern Affairs Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Institutions starting with the letter E

Employment and Social Development Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Environment and Climate Change Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Institutions starting with the letter F

Farm Products Council of Canada

Morneau-Shepell Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275

Federal Economic Development Agency for Southern Ontario

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Finance Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Financial Consumer Agency of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Financial Transactions and Reports Analysis Centre

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Fisheries and Oceans Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Institutions starting with the letter G

Global Affairs Canada

Global Affairs Canada (GAC) Employee Assistance Program (internal provider)

If you do not have access to the GAC intranet, contact Daniel Campeau at 613-617-6873 or by email at daniel.campeau@international.gc.ca for more information.

Institutions starting with the letter H

Health Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Institutions starting with the letter I

Immigration and Refugee Board of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Immigration, Refugees and Citizenship Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Impact Assessment Agency of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Indian Oil and Gas Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Indigenous Services Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Infrastructure Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Innovation, Science and Economic Development

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

International Joint Commission

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Institutions starting with the letter J

Justice Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Institutions starting with the letter L

Library and Archives of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Institutions starting with the letter M

Military Grievances External Review Committee

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Military Police Complaints Commission

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Institutions starting with the letter N

National Battlefields Commission

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

National Defence

For civilians:
Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

National Film Board of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

National Security and Intelligence Review Agency

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Natural Resources Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Natural Sciences and Engineering Research Council of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Institutions starting with the letter O

Office of the Chief Electoral Officer

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Office of the Commissioner for Federal Judicial Affairs

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Office of the Commissioner of Lobbying of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Office of the Commissioner of Official Languages

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Office of the Correctional Investigator of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Office of the Information Commissioner

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Office of the Intelligence Commissioner

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Office of the Privacy Commissioner of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Office of the Public Sector Integrity Commissioner

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Office of the Secretary to the Governor General

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Old Port of Montreal Corporation

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Institutions starting with the letter P

Parks Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Parole Board of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Patented Medicine Price Review Board

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Polar Knowledge Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Privy Council Office

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Public Health Agency of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Public Prosecutions Service of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Public Safety Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Public Service Commission of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Public Services and Procurement Canada

National Capital Region*:

Employee and Organization Assistance Program (EOAP - internal provider)

* For HRB Workplace Services and Departmental Oversight Branch employees:

Atlantic* (excluding Miramichi and Shediac, NB), Quebec (excluding Gatineau), Western and Pacific Regions:

* For Miramichi and Shediac, NB employees:

  • Phone:  506-533-5835 or 506-533-5201
    Mobile: 506-312-0653 or 506-292-2609

Ontario Region:

  • Employee and Organization Assistance Program (EOAP - internal provider)
    Phone: 416-954-8023 or 416-886-3148
  • Family Service EAP (FSEAP)
    Toll-free: 1-844-720-1212 (24/7)
    TTY (for people with hearing impairments): 1-888-234-0414

Institutions starting with the letter R

Royal Canadian Mounted Police

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Royal Canadian Mounted Police External Review Committee

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Institutions starting with the letter S

Shared Services Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Social Sciences and Humanities Research Council of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Statistics Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

St. John’s Port Authority

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Supreme Court of Canada

Morneau-Shepell Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275

Institutions starting with the letter T

Telefilm Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Transport Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Transportation Safety Board of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Treasury Board of Canada Secretariat

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Institutions starting with the letter V

Veterans Affairs Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Veterans Affairs Canada (former members)

Health Canada VAC Assistance Service (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Veterans Review and Appeal Board

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Institutions starting with the letter W

Western Economic Diversification Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

Women and Gender Equality Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803 

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