Employee Assistance Program

Federal departments and agencies in the core public administration are required to make available to employees a confidential Employee Assistance Program (EAP).

An EAP provides free short-term counselling for personal or work-related problems as well as crisis counselling.

More than 80 federal departments and agencies receive their EAP services through Health Canada while other organizations provide this service internally or purchase it from the private sector.

If you are unsure who the service provider is for your organization, please consult the departmental listing.

NOTE: If your department or agency is not listed, contact your manager or your organization’s Human Resources team for EAP information.

Institutions - A to Z Menu:

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Institutions starting with the letter A

Administrative Tribunals Support Service of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Agriculture and Agri-Food Canada

Morneau-Shepell Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275

Atlantic Canada Opportunities Agency

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Auditor General of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter C

Canada Border Services Agency

Canada Border Services Agency (CBSA) Employee Assistance Program (available from the CBSA internal network only)
If you don’t have access to the CBSA intranet, contact the CBSA’s national EAP Manager Nikolina Kovacina by phone, 613-957-3474 or by email, Nikolina.Kovacina@cbsa-asfc.gc.ca.
In the alternative, contact LifeWorks by Morneau Shepell directly at 1-877-367-0809.

Canada Council of the Arts

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canada Deposit Insurance Corporation

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canada Economic Development for Quebec Regions

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canada Foundation for Innovation

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canada Mortgage and Housing Corporation

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canada Revenue Agency

Canada Revenue Agency Employee Assistance Program
National External Service Provider – Homewood Health
Toll-free: 1-800-663-1142
TTY (for people with hearing impairments): 1-888-384-1152

Regional EAP Coordinator-counsellors (C-C):
(Contact information is available from the CRA intranet site only - InfoZone)

For general questions about the EAP at CRA or to obtain your C-C’s contact information if you don’t have access to InfoZone, please send an email to the National EAP Office at HREAPG@cra-arc.gc.ca.

Canada School of Public Service

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Armed Forces

Health Canada Member Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Centre for Occupational Health and Safety

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Council of Ministers of Environment

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Food Inspection Agency

Morneau-Shepell Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275

Canadian Grain Commission

Morneau-Shepell Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275

Canadian Heritage

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Human Rights Commission

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Institutes of Health Research

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Intergovernmental Conference Secretariat

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Northern Economic Development Agency

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Nuclear Safety Commission

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Radio-television and Telecommunications Commission

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Space Agency

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Canadian Transportation Agency

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Competition Tribunal

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Civilian Review and Complaints Commission for the Royal Canadian Mounted Police

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Correctional Service of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Courts Administration Service

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Crown-Indigenous Relations and Northern Affairs Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter E

Employment and Social Development Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Environment and Climate Change Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter F

Farm Products Council of Canada

Morneau-Shepell Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275

Federal Economic Development Agency for Southern Ontario

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Finance Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Financial Consumer Agency of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Financial Transactions and Reports Analysis Centre

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Fisheries and Oceans Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter G

Global Affairs Canada

Global Affairs Canada (GAC) Employee Assistance Program (internal provider)

If you do not have access to the GAC intranet, contact Daniel Campeau at 613-617-6873 or by email at daniel.campeau@international.gc.ca for more information.

Institutions starting with the letter H

Health Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter I

Immigration and Refugee Board of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Immigration, Refugees and Citizenship Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Impact Assessment Agency of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Indian Oil and Gas Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Indigenous Services Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Infrastructure Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Innovation, Science and Economic Development

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

International Joint Commission

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter J

Justice Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter L

Library and Archives of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter M

Military Grievances External Review Committee

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Military Police Complaints Commission

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter N

National Battlefields Commission

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

National Defence

For civilians:
Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

National Film Board of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

National Security and Intelligence Review Agency

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Natural Resources Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Natural Sciences and Engineering Research Council of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter O

Office of the Chief Electoral Officer

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Commissioner for Federal Judicial Affairs

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Commissioner of Lobbying of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Commissioner of Official Languages

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Correctional Investigator of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Information Commissioner

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Intelligence Commissioner

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Privacy Commissioner of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Public Sector Integrity Commissioner

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Office of the Secretary to the Governor General

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Old Port of Montreal Corporation

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter P

Parks Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Parole Board of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Patented Medicine Price Review Board

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Polar Knowledge Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Privy Council Office

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Public Health Agency of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Public Prosecutions Service of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Public Safety Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Public Service Commission of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Public Services and Procurement Canada

National Capital Region*:

Employee and Organization Assistance Program (EOAP - internal provider)

* For HRB Workplace Services and Departmental Oversight Branch employees:

Atlantic* (excluding Miramichi and Shediac, NB), Quebec (excluding Gatineau), Western and Pacific Regions:

* For Miramichi and Shediac, NB employees:

  • Phone: 506-533-5835 or 506-533-5201
    Mobile: 506-312-0653 or 506-292-2609

Ontario Region:

  • Employee and Organization Assistance Program (EOAP - internal provider)
    Phone: 416-954-8023 or 416-886-3148
  • Family Service EAP (FSEAP)
    Toll-free: 1-844-720-1212 (24/7)
    TTY (for people with hearing impairments): 1-888-234-0414

Institutions starting with the letter R

Royal Canadian Mounted Police

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Royal Canadian Mounted Police External Review Committee

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter S

Shared Services Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Social Sciences and Humanities Research Council of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Statistics Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

St. John’s Port Authority

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Supreme Court of Canada

Morneau-Shepell Employee and Family Assistance Program
Toll-free: 1-844-880-9142
TTY (for people with hearing impairments): 1-877-338-0275

Institutions starting with the letter T

Telefilm Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Transport Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Transportation Safety Board of Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Treasury Board of Canada Secretariat

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter V

Veterans Affairs Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Veterans Affairs Canada (former members)

Health Canada VAC Assistance Service (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Veterans Review and Appeal Board

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Institutions starting with the letter W

Western Economic Diversification Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

Women and Gender Equality Canada

Health Canada Employee Assistance Program (EAS)
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803

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