Apply for a travel document for non-Canadians: How to apply

Refugee travel document and certificate of identity services are available for urgent travel only

If you submitted an application for a refugee travel document or certificate of identity, we’ll process it when service returns to normal.

If you need to travel urgentlyfind out how to get urgent travel document services.

Apply for a travel document or certificate of identity – adults (16 years of age or over)

The application form is the same for travel documents and certificates of identity.

1. Complete the application form

To save time, complete the form on a computer. Sign each page of the application.

Someone else can help you complete the form, like a family member or a friend you trust. However, they must be 18 years of age or older.

Download the adult travel document application [PPTC 190] (PDF, 397.15 KB)

If you can’t write and won’t be able to sign your document once you get it, include a medical letter explaining that you don’t write.

Instructions and tips

  • Read the instructions at the end of the form to make sure you complete it properly.
  • If you can’t open the form, follow these instructions.
  • To get a Braille instruction booklet or large-print forms sent to you, contact us.
  • The term “mother’s surname” may not apply to you. If it doesn’t
    • cross it out on the form and write “parent’s surname at birth”
    • fill in the field with the surname (last name) at birth of 1 parent
    • write your initials in the margin

2. Gather all necessary documents and get a passport photo

Include the following documents with your application form:

  • a photocopy of your proof of immigration status in Canada
  • a document to support your identity
    • It can be either
      • the original document or
      • a photocopy of it signed by your guarantor
  • any valid passport or travel document issued in your name in the last 5 years, if you have one
  • 2 identical passport photos
    • On the back of 1 of the passport photos, you must have all of the following:
      • the photographer must write the complete address of their studio and the date the photo was taken
        • They can handwrite this or use a stamp.
        • Stick-on labels are not accepted.
      • your guarantor must sign it and write “I certify this to be a true likeness of (your name)”

Read the full photo requirements for more information.

All your documents must be in English or French. If a document is in another language, provide an official translation.

You may need extra documents if you’re

3. Find a guarantor and 2 references

You need a guarantor who meets the requirements for a travel document to sign

You also need 2 references to include on your application.

Your references and guarantor must have known you for at least 6 months. Learn who’s eligible to act as a guarantor and as a reference.

4. Pay your fees

Your fees and payment methods depend on

  • which document you apply for
  • if you need urgent, express or pick-up services Currently unavailable
Fees and how to pay them

5. Submit your application

We recommend you use a certified courier or traceable mail service to reduce delivery time, protect your documents and track delivery.

Courier address

Centralized Network – Certificate of Identity Section
Place du Centre, Commercial Level 2
200 Promenade du Portage
Gatineau, QC  J8X 4B7

Mailing address (non-courier)

OSC PPT-COI
PO Box 8783 STN T CSC
Ottawa, ON  K1G 5G8

Apply for a travel document or certificate of identity – children (under 16 years of age)

The application form is the same for travel documents and certificates of identity. Once we receive your application, we decide

  • which type of travel document to give you
  • how long it will be valid for

1. Complete the application form

To save time, complete the form on a computer. Sign each page of the application.

Download the child travel document application [PPTC 192] (PDF, 451.72 KB)

Someone else can help you complete the form, like a family member or a friend you trust. However, they must be 18 years of age or older.

Instructions and tips

  • Read the instructions at the end of the form to make sure you complete it properly.
  • If you can’t open the form, follow these instructions.
  • To get a Braille instruction booklet or large-print forms sent to you, contact us.
  • The term “mother’s surname” may not apply to you. If it doesn’t
    • cross it out on the form and write “parent’s surname at birth”
    • fill in the field with the surname (last name) at birth of 1 parent
    • write your initials in the margin

2. Gather all necessary documents and get a passport photo

Include the following documents with your application form:

  • a photocopy of the child’s proof of immigration status in Canada
  • a document to support their identity
    • It can be either
      • the original document or
      • a photocopy of it signed by your guarantor
  • 2 identical passport photos
    • On the back of 1 of the passport photos, you must have all of the following:
      • the photographer must write the complete address of their studio and the date the photo was taken
        • They can handwrite this or use a stamp.
        • Stick-on labels are not accepted.
      • your guarantor must sign it and write “I certify this to be a true likeness of (your child’s name)”
  • any valid passport or travel document in the child’s name
  • proof of parentage or proof of legal guardianship (if applicable)
  • all documents that refer to the custody of, mobility of, or access to the child

All documents must be sent in either English or French. If a document is in another language, you must provide an official translation.

You may need extra documents if

3. Find a guarantor

You’ll need to find a guarantor to sign

Your guarantor must

  • be a permanent resident or a Canadian citizen
  • live in Canada
  • have known you (the child’s parent or legal guardian) personally for at least 6 months and know of the child
  • be an occupation-based guarantor who is
    • registered or licensed and
    • currently works in their field

See the list of eligible occupations, as well as the full requirements for a travel document guarantor.

4. Pay your fees

Your fees and payment methods depend on

  • which document you’re applying for
  • if you need urgent, express or pick-up services Currently unavailable
Fees and how to pay them

5. Send in your child’s application

We recommend you use a certified courier or traceable mail service to reduce the delivery time of your child’s application. This will also help protect your documents.

If using a courier

Centralized Network – Certificate of Identity Section
Place du Centre, Commercial Level 2
200 Promenade du Portage
Gatineau, QC  J8X 4B7

If applying by mail (non-courier)

OSC PPT-COI
PO Box 8783 STN T CSC
Ottawa, ON  K1G 5G8

You need to be in Canada to apply for a travel document

Travel document services aren’t available outside of Canada.

If you have an emergency, contact the nearest Government of Canada office abroad.

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