Sponsor your parents and grandparents: Prepare for arrival

Prepare for arrival

You need to use ArriveCAN

Use ArriveCAN before checking in at the airport or crossing a land border to submit your

  • travel and contact information
  • quarantine plan
  • COVID-19 symptoms self-assessment

Make sure you’re using the newest version of ArriveCAN

On February 22, 2021, we released a new version of the ArriveCan app. If you submitted your information before February 22, you must download the latest version of ArriveCAN and then

  • re-enter your information
  • answer the new questions
  • submit your information and answers to get a new ArriveCAN receipt to show the border services officer

Flights from India and Pakistan

As of April 22, 2021, at 11:30 pm ET, Canada is suspending flights from India and Pakistan. Travel restrictions may change with little warning.

Read the news release for more details.

Video: Before You Arrive in Canada

This video will help you get ready for your new life in Canada. It will explain some of the things you should do before you leave your country of origin to make sure you are prepared when you arrive in Canada.

Alternative formats and transcript

When your sponsored family members arrive at the port of entry to Canada, they must show the border services officer their:

  • Confirmation of Permanent Residence
    • this is the document we sent when we approved their application
  • valid passport or travel document
  • permanent resident visa (if we issued you one), which must be valid
  • Quebec Selection Certificate, if they’re going to live in Quebec
  • any other document we issued to you and told you to bring with you

If your family members are already in Canada

They’ll have to meet an immigration officer to receive their permanent residence. We call this a landing interview. We’ll send them instructions about what documents to bring with them, and the time and place of their interview.

What happens at the border

The border officer will:

  • check that your permanent resident visa and Confirmation of Permanent Residence haven’t expired
  • ask your family members to confirm information that they gave in their application

Your sponsored family members must tell the officer of any funds they’re bringing into Canada, including:

  • cash
  • stocks
  • bonds
  • money orders
  • traveller’s cheques

Get more information on the documents your parents and grandparents need and the interview process when crossing the Canadian border.

If satisfied that they meet the requirements to enter Canada, the officer will:

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