Apply for, renew or replace a PR card: How to apply
Mail delivery is resuming but there will be delays
We’re still processing applications normally, but there may still be delays with
- sending applications mailed within or to Canada
- getting mail from us
We still encourage you to apply online if possible. If you need to apply on paper, use a courier to send us your application more quickly.
Apply through the Permanent Residence Portal
To apply for a permanent resident (PR) card, you must submit a complete application package including all required forms.
If your application is incomplete or missing information or documents, we’ll return it to you.
You must submit a separate application with the correct fees for each person in your family who needs a PR card, regardless of their age.
Sign in to the Permanent Residence portalOur instruction guide (IMM 5445) (opens in a new tab) has detailed information on how to prepare, complete and submit your application.
Fill out your forms
Digital application form
Fill out the Application for a Permanent Resident Card (IMM 5444) in the online portal.
PDF forms you’ll upload
Mandatory
- Document Checklist [IMM 5644] (opens in a new tab)
- Use your checklist to make sure you include all the forms and documents you need.
Additional forms, if they apply
- Use of a Representative (IMM 5476) (opens in a new tab)
- Authority to release personal information to a designated individual (IMM 5475) (opens in a new tab)
- Request form for a Change of Sex or Gender Identifier (IRM 0002) (opens in a new tab)
- Confirmation of Eligibility for a Reclaimed Name Change Gratis Replacement Document Under Call to Action 17 (IRM 0004) (opens in a new tab)
- Statutory Declaration to Reclaim an Indigenous Name on Canadian Citizenship Certificates or Permanent Resident Cards (IRM 0005) (opens in a new tab)
- An amended birth certificate or legal change of name document
Pay your application fees online
You must pay a processing fee of CAN$50 when you apply for a PR card and include your receipt with your application. This is not the same account you use to apply. You’ll need to create a new account or log in with our payment service.
Pay your fees online (opens in a new tab)
We can’t refund the fee once the application is in process.
Submit your application online
Before you submit your application, make sure you
- answer all questions
- sign your application and all forms
- include the receipt for your payment, and
- include all the supporting documents
If you can’t apply online and require accommodations
You may ask for an alternative format of the forms, such as
- paper
- braille
- large print
To request another format
- Prepare an email.
- In the subject line of your email, tell us
- the application package you want
- the format you need (paper, braille or large print)
- In the body of your email, tell us
- your full name as shown on your passport
- that you need an alternate format
- if you want the application in English or French
- how we should send the form to you (by email or regular mail)
- Include your email address if you want us to send it electronically so you can print it yourself. This option will save you time.
- Include your mailing address (in Canada only) if you want it mailed to you.
- In the subject line of your email, tell us
- Send your email.
Send your email to IRCC.PRPortalALTRequest-DemandeALTPortailRP.IRCC@cic.gc.ca.
After we get your request, we’ll reply with instructions.
At the email address above, we only reply to requests for alternative formats. We won’t reply to any other emails.
If you need assistance applying with an alternate format, call 1-888-242-2100 (from inside Canada only).
Track your application
If you’re submitting a paper application, we recommend you use a postal or courier service with tracking so you have proof your application was delivered.
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