Organizations: Outreach activities just for you!
We can help you
Does your organization provide services to one or more of the following vulnerable populations in Canada?
- Indigenous peoples
- newcomers to Canada or refugees
- students and youth
- persons with disabilities
- housing-insecure, homeless, or individuals staying in a shelter
- modest-income Canadians
The Canada Revenue Agency (CRA) Outreach Program can help make sure your clients are getting the benefits and credits they are entitled to.
The CRA's outreach officers can:
- visit your organization to present an information session to your employees or clients
- host a booth or deliver a presentation at an event you are organizing
- provide tailored products to help inform the individuals you serve
Want to request a CRA Outreach visit?
To contact us, simply choose your province or territory in the drop‑down menu below, fill out the online form and send it to the CRA.
Can your organization help individuals do their taxes?
You can help individuals fill out their tax returns and get the government benefits they are entitled to. Register your community organization to participate in the Community Volunteer Income Tax Program.
Want more information?
Our products are tailored to the vulnerable segments of Canada's population. They provide information about the benefits and credits they could get, how to apply for them, and how to continue getting them.
This is an image of a pamphlet about benefits and credits distributed in Indigenous communities in English.
At the top of the pamphlet there is an image of Indigenous children playing hand drums. Over the image is the title of the pamphlet: Benefits and Credits available to you. Below are two columns with text.
In the left column is the following text: “Don’t miss out! You only need to apply once to find out if you are eligible for benefit and credit payments. Then you need to do your taxes every year to continue getting payments, even if your income is tax exempt or you had no income at all. We use the information from your tax return to calculate your federal benefit and credit payments, and any related provincial and territorial payments.”
Below is a table with the title “You could get up to:” The first row in the table indicates “$6,496 - annually per child in Canada child benefit payments”. The second row indicates “$568 - annually in GST/HST credit payments + $149 annually per child.” The third row indicates: “$1,894 - for the working income tax benefit, you could also apply for advance payments”. The fourth indicates “$2,771 - annually in child disability benefit payments if your child is eligible for the disability tax credit”.
In the turquoise column on the right of the English page of the pamphlet the following text is seen: “How do you apply? Find all the information you need on how to apply for benefits and credits at canada.ca/child-family-benefits or call 1-800-387-1193. We can help! If you have a modest income and a simple tax situation, volunteers from the Community Volunteer Income Tax Program can do your taxes for you, for free. Find a tax preparation clinic near you at canada.ca/taxes-volunteer.”
This is an image of a pamphlet about benefits and credits for individuals.
At the top of the pamphlet there is an image of a mother and her child. To the right of the image is the title of the pamphlet: It’s your money! Below is a column with text.
In the column is the following text: “Do your taxes every year!
- There are benefit and credit payments you could get if you do your taxes every year, even if you have no income in the year. If you have a spouse or common-law partner, they also have to do their taxes every year.
- The Canada Revenue Agency (CRA) uses the information from your income tax and benefit return to calculate your benefit and credit payments, and any related provincial or territorial payments you may be eligible for.”
Below is a table with the title “Benefits and credits” The first row in the table indicates “Canada child benefit - Up to $6,496 per child, per year + $2,771 if your child is eligible for the disability tax credit.” The second row indicates “GST/HST credit - Up to $568 per year + $149 per child, per year.” The third row indicates “Disability tax credit - Up to $8,113 as a non-refundable tax credit on your return.” The fourth indicates “Working income tax benefit - Up to $1,894 as a refundable tax credit on your return, if you have working income. You could also apply to get up to half of the tax credit amount in advance payments.”
Below is a column with the following text:
“…and any related provincial or territorial payments you may be eligible for.
Get your payments faster!
- Sign up for direct deposit
With direct deposit, you get your tax refund and benefit payments deposited directly into your bank account. For more information or to sign up, go to canada.ca/cra-direct-deposit.
- Keep your personal information up to date
Changes to your personal information such as your marital status, the number of children in your care, and your address directly affect your benefit payments. To avoid delays and incorrect payments, update your personal information in My Account or call the CRA.
- Register for My Account
With My Account, you can quickly and easily manage your tax and benefit affairs online, such as tracking your refund, checking your benefit and credit payments and dates, and so much more! Once registered to My Account, you can use MyCRA and MyBenefits CRA web apps from your mobile device. For more information or to register, go to canada.ca/my-cra-account.
- Community Volunteer Income Tax Program
This is a free program where volunteers do your taxes for you, if you have a modest income and a simple tax situation. To find a volunteer near you, go to canada.ca/taxes-help.”
In the blue box below the following text is seen: “Need more information?
The heading “Online” appears with an image of a computer screen beside it.
- Child and family benefits: canada.ca/child-family-benefits
- Disability tax credit: canada.ca/disability-tax-credit
- CRA forms and publications: canada.ca/cra-forms
The heading “By phone” appears with an image of a telephone beside it.
- To ask about benefits: 1-800-387-1193
- For general questions and to get forms: 1-800-959-8281”
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