Avoid last minute delays at tax time by setting up My Account
November 25, 2021
Canada Revenue Agency
If you’re looking to avoid last-minute delays and waiting on the phone at tax time, then try our easy-to-use digital services! Through our digital services, you will be able to view your tax and benefit information, and update your Canada Revenue Agency (CRA) information ahead of time. By planning ahead, you will save time during tax season.
Filing and payment deadline
The deadline for most Canadians to file their income tax and benefit return is April 30, 2022. Filing your return on time helps make sure you receive any refund, benefits or credits you may be entitled to.
Since April 30, 2022 falls on a Saturday, your return will be considered filed on time if either:
- we receive it on or before May 2, 2022
- it’s postmarked on or before May 2, 2022
If you owe money to the CRA, your payment will be considered paid on time if we receive it on or before May 2, 2022.
You have until June 15, 2022, to file your tax return if you or your spouse or common law-partner are self-employed. However, your payment is still due on April 30, 2022. Your payment will also be considered paid on time if we receive it on or before May 2, 2022.
Signing in to My Account
When you sign in to My Account, you may find that:
- Your CRA user ID and password have been revoked: You may receive a notification that the user ID and password you use to access CRA sign-in services have been revoked. We have taken this precautionary measure to protect your personal information. Visit CRA user ID and password have been revoked for more information.
- Multi-factor authentication has been added to your account: We have added multi-factor authentication for all users to help make our CRA sign-in services more secure! To ensure everyone can use it, we’ve introduced a new passcode grid option. Learn more at Multi-factor authentication to access CRA sign-in services.
- Your email address is required: To better protect you and your personal information, starting in February 2022, we will require that you provide your email address to use My Account. You will receive an email notification if important information, such as your address or direct deposit information, has been changed on CRA records. These notifications act as an early warning about potential fraudulent activity. If you have not yet signed up for “Email notifications”, we encourage you to do so to avoid any delays in February. Please be aware that, by signing up for email notifications before February 2022, you will no longer receive paper correspondence from the CRA. In February 2022, you will have the option to receive your CRA correspondence by mail, or to receive an email notification when you have new correspondence to view in My Account.
Conveniently access or update your information
If you registered for My Account or the MyCRA mobile web app, you can change your address, phone number, or other personal information that the CRA has on file. You can also enrol for direct deposit or make sure that your information is up-to-date before you file your return. This will allow you to continue to receive the benefits or refunds you may be entitled to.
We make every effort to accurately process information and payments submitted by taxpayers. To make sure payments are deposited into the correct account, keep your personal information on file with the CRA, including your direct deposit information, up-to-date.
We encourage you to sign in to My Account early, before the tax-filing season begins. This will allow you to confirm that we have the right address and direct deposit information on file.
Easily fill in parts of your return and send us documents
You’ll gain other advantages by getting a head start and getting fully registered for My Account early. For example, you can use Auto-fill my return in all of the certified software options when you file online. Auto-fill my return quickly fills in parts of your return with the information the CRA has on file. Also, you or your representative can easily submit documents online to the CRA through My Account. You can keep your originals. We’ll send you a confirmation and reference number to use when communicating with us in the future.
Signing up for My Account will also let you use Express NOA. Express NOA is a secure service that allows individuals and authorized representatives to view the notice of assessment in their software, right after the return has been received and processed by the CRA.
You can file online as early as February 21, 2022 with NETFILE. If you chose to file online using NETFILE, you’ll need an eight-character alphanumeric access code before filing. This unique code can be found to the right, beneath the Notice details box on the first page of your notice of assessment we encourage you to do so to avoid any delays in February. Please be aware that, by signing up for email notifications before February 2022, you will no longer receive paper correspondence from the CRA. In February 2022, you will have the option to receive your CRA correspondence by mail, or to receive an email notification when you have new correspondence to view in My Account.
Use Charlie the chatbot for your questions
If you need a quick answer to a question, you can use Charlie, our friendly chatbot. Charlie will help you find the information you need to file your income tax and benefit return! You can find Charlie on the CRA homepage and many of our other web pages on Canada.ca.
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