Uncashed cheques from the Canada Revenue Agency
Due to a temporarily reduced workforce as a result of the COVID-19 pandemic, you may experience delays in the processing of your uncashed cheques requests. We regret the inconvenience, and thank you for your patience.
There are many reasons Canadians may have an uncashed cheque from the Canada Revenue Agency (CRA). For example, someone may have moved and not updated their address, believed the payment was issued to them in error, or the cheque may have been lost, stolen, or destroyed.
Individuals and their legal representatives can view their uncashed cheques on CRA’s My Account portal with the ability to request a duplicate payment.
CRA cheques never expire or become stale-dated. You can cash your CRA cheque for free at any bank in Canada.
If you are having issues cashing an old CRA cheque, mail the cheque to the Imaging and Receiver General Operations Directorate and ask to have it reissued with a current date.
Imaging and Receiver General Operations Directorate
Returned Cheques
P.O. Box 2000
Matane, QC G4W 4N5
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Lost, stolen, or destroyed cheques
If your CRA cheque is lost, stolen, or destroyed, you can:
- Sign into My Account and select the Uncashed Cheques page where you can request a duplicate payment.
- Contact the CRA using the individual tax enquiries or benefit enquiries lines to request a duplicate payment. The CRA will do a verification, which may include sending you forms to fill out. A replacement payment will be issued once the verification is complete.
Note: If you have an amount owing with the CRA, part or all of your payment may be applied to your debt. Any remaining amount will be issued to you as a new payment.
Telephone numbers – Canada Revenue Agency
- Individual tax enquires line: 1-800-959-8281
- Benefit enquiries line: 1-800-387-1193
- Outside Canada and the U.S.: 613-940-8495
Cheques issued to a deceased individual
If you are in possession of a CRA cheque issued to a deceased individual, give the cheque to the person managing the tax affairs of the deceased, or return the cheque to the Imaging and Receiver General Operations Directorate at the address noted above. If you are managing the tax affairs of a deceased person, deposit the cheque into the estate account and complete their final tax return.
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