Uncashed cheques from the Canada Revenue Agency

There are many reasons Canadians may have an uncashed cheque from the Canada Revenue Agency (CRA). For example, someone may have moved and not updated their address, or the cheque may have been lost, stolen, or destroyed.

Individuals and their legal representatives can now view their uncashed cheques in My Account and, if necessary, request a duplicate payment.

CRA cheques never expire or become stale-dated. You can cash your CRA cheque at any financial institution in Canada. There is no charge to cash your CRA cheque.

Never miss another payment

• Make sure to keep your address up to date.
• Sign up for direct deposit to have your payments deposited quickly and directly into your account.

Use My Account to see if you have uncashed cheques

To see if you have an uncashed CRA cheque:

• Sign into or register for My Account. If you are registering for My Account, you will need to enter your CRA security code to access the uncashed cheques feature.
• Select “Uncashed Cheques” on the My Account “Overview” page.
• If you have an uncashed cheque, fill out form 535 online to request your duplicate payment. You can submit the filled out form through My Account or mail the form to the Sudbury Tax Centre:
  
  Sudbury tax centre
  Post Office Box 20000, Station A
  Sudbury ON P3A 5C2

Instructions to fill out form 535

Form 535 is available in My Account on the “uncashed cheques” page.

Print the form and sign it in the section that asks for “payee signature.” Finally, have another person sign it as a witness.

Please note, you cannot have a family member witness your signature.

Under the signatures, you must print your name and address, as well as the name and address of your witness.

If this information is not filled out correctly, the form will be returned to you.

To avoid delays in processing, it is important that you send only one form for each uncashed cheque.

Find out how long it should take us to process your request for a duplicate payment using the check CRA processing times tool.

Lost, stolen, or destroyed cheques

If your CRA cheque is lost, stolen, or destroyed, you can ask for a duplicate payment by:

• Signing into My Account and selecting “Uncashed Cheques”.
• Contacting the CRA using the individual tax and benefit enquiries lines. The CRA will verify your account and may send you forms to fill out. A replacement payment will be issued after the verification is complete.

Cashing original cheques

Government cheques never expire or stale-date, so you can cash any cheques you have. If you are having issues cashing an old CRA cheque, mail the cheque to the Imaging and Receiver General Operations Directorate and ask to have the payment reissued with a current date.

Imaging and Receiver General Operations Directorate
Returned Cheques
PO Box 2000
Matane  QC G4W 4N5

Cheques issued to a deceased individual

If you have a CRA cheque that was issued to a deceased individual, give the cheque to the person managing their tax affairs, or return the cheque to the Imaging and Receiver General Operations Directorate at the address given above.

If you are managing the tax affairs of a deceased person, deposit the cheque into the estate account and complete their final tax return.

Telephone numbers – Canada Revenue Agency

• Individual tax enquires line: 1-800-959-8281
• Benefit enquiries line: 1-800-387-1193
• Outside Canada and the U.S.: 613-940-8495