Uncashed cheques from the Canada Revenue Agency

There are many reasons Canadians may have an uncashed cheque from the Canada Revenue Agency (CRA). For example, someone may have moved and not updated their address, or the cheque may have been lost, stolen, or destroyed.

Individuals and their legal representatives can now view their uncashed cheques in My Account and, if necessary, ask for a duplicate payment.

CRA cheques never expire or become stale-dated. You can cash your CRA cheque for free at any financial institution in Canada.

Never miss another payment

• Sign up for direct deposit to have your payments deposited quickly and directly into your account.
• Make sure to keep your address up to date.

View uncashed cheques using My Account

To see if you have an uncashed CRA cheque:

• Sign into or register for My Account. If you are registering for My Account, you will need to enter your CRA security code to access the uncashed cheques feature.
• Select “Uncashed Cheques” under “Related Services”.
• If you have an uncashed cheque, ask for a duplicate payment by selecting and completing the displayed form. Then, send the form using the submit documents online feature in My Account or mail the form to the Sudbury Tax Centre:
  
  Sudbury Tax Centre
  Post Office Box 20000, Station A
  Sudbury ON P3A 5C2

Submit the prepopulated form 535

Print this form. Sign it as the payee, and ask a witness to sign. Your witness cannot be a family member. Under the signatures, you must include your name and address, as well as the name and address of your witness. Otherwise, the form will be returned. To avoid delays in processing, it is important that you send only one form for each uncashed cheque.

Lost, stolen, or destroyed cheques

If your CRA cheque is lost, stolen, or destroyed, you can ask for a duplicate payment by:

• Signing into My Account and selecting “Uncashed Cheques”.
• Contacting the CRA using the individual tax and benefit enquiries lines. The CRA will verify your account and may send you forms to fill out. A replacement payment will be issued after the verification is complete.

Cashing original cheques

Government cheques never expire or stale-date, so cash any cheques you have. But, if you are having issues cashing an old CRA cheque, mail the cheque to the Imaging and Receiver General Operations Directorate and ask to have the payment reissued with a current date.

Imaging and Receiver General Operations Directorate
Returned Cheques
PO Box 2000
Matane QC  G4W 4N5

Cheques issued to a deceased individual

If you have a CRA cheque that was issued to a deceased individual, give the cheque to the person managing their tax affairs, or return the cheque to the Imaging and Receiver General Operations Directorate at the address given above. If you are managing the tax affairs of a deceased person, deposit the cheque into the estate account and complete their final tax return.

Telephone numbers – Canada Revenue Agency

• Individual tax enquires line: 1-800-959-8281
• Benefit enquiries line: 1-800-387-1193
• Outside Canada and the U.S.: 613-940-8495