Guide 0258: Pathway to permanent residence for certain members of the families of victims of flight PS752

Table of contents

This is not a legal document. The explanations and definitions are not legal definitions. In case of a discrepancy between the language in this document and the relevant legislation or regulations, the legal text in the legislation and regulations prevails.

For legal information, consult the following documents:

Overview

Application package

This application package has:

The instruction guide:

Read the instruction guide completely and then fill out each of the applicable forms.

The forms are designed with questions that will help the processing of your application.


Symbols used in this guide

This guide uses these symbols to draw your attention to important information:

Required step
What you must do to have your application processed.
Important information

Important information that you need to know to avoid delays or other problems.

Get more information

Where to get more information.

Note: Tips that will help you with this application.

Before you apply

Overview of the public policies

On January 8, 2020, Ukraine International Airlines flight 752 (PS752) was brought down by an Iranian surface-to-air missile shortly after takeoff from Tehran, Iran. All passengers and crew died, including many Canadian citizens and permanent residents of Canada, as well as others enroute to Canada.

The Government of Canada has expressed its commitment to supporting the families of the victims of this disaster and continues to make significant efforts to put the needs of these families first.

To this end, two public policies were previously enacted to facilitate permanent residence in Canada, one in 2021 entitled Temporary public policy to facilitate permanent residence for in-Canada families of Canadian victims of recent air disasters, which provided a permanent residence pathway for in-Canada families of victims and a second in 2022 entitled Temporary public policy to facilitate issuance of permanent resident visas for certain foreign nationals outside Canada who are members of the families of Canadian victims of recent air disasters, which facilitated the issuance of permanent resident visas for victims’ families outside of Canada.

The following two new public policies are aimed at further expanding the eligibility for permanent residence facilitation.

The first new public policy builds on the previous efforts to support the families of the victims of PS752, by expanding the eligibility criteria established to facilitate the granting of permanent residence or the issuance of permanent resident visas, to include certain members of the families of victims who had been coming to Canada to study or work in Canada as temporary residents, but whose Canadian journey was cut short by the tragedy.

The second new public policy builds on the previous efforts to support the families of the victims of PS752 by recognizing that, in some cases, victims did not have a spouse or common-law partner or a child in Canada or that families were travelling together when tragedy struck, leaving victims’ families overseas with no remaining close family connections to Canada, but who nonetheless wish to become permanent residents as part of their healing process. In order to encompass these individuals, this public policy facilitates the issuance of permanent residence to certain members of the families of victims, outside of Canada, where the victim had no surviving spouse, common-law partner or children.

These temporary public policies will come into effect on October 28, 2024, and will end on October 27, 2025.

Who may use this application?

To qualify for this public policy, you must meet specific eligibility criteria before applying.

Pending refugee claimant

If you have a refugee claim or appeal before the Refugee Protection Division (RPD) or the Refugee Appeal Division (RAD) of the Immigration and Refugee Board (IRB) when you apply for permanent residence under either of these public policies, following a preliminary review, IRCC will inform the IRB that you have applied for Permanent Residence and request that your claim or appeal be placed on hold until a final decision on your application for permanent residence under these public policies is rendered.

IRCC will provide the IRB with the outcome of the application for those who had their claims or appeals put on hold under these public policies.

Stay of removal

Once IRCC assesses that you meet the requirements above, except for a final determination of admissibility, and concludes that you are eligible, the delegated officer will approve the application in principle under these public policies. If you receive an approval in principle, your removal order, if one exists, will be stayed pursuant to section 233 of the Regulations. The stay of removal will apply until a final decision is made on the permanent residence application. A final assessment of admissibility will be conducted prior to granting of permanent residence.

Renewal of a study or work permit, or extension of visitor status

If you need to apply to renew your visitor status or apply for a study or a work permit, do not include that application with your application for permanent residence under these public policies. You must send a separate application.

Do family members need to apply separately?

You may include your family member(s) as defined below, residing in or outside Canada, in your application for permanent residence for concurrent processing. Your spouse or common-law partner and dependent children must be admissible (unless exempted as per above), and meet all other requirements of the Act.

Note: For the definition of a family member, see the definitions below (in line with the definition of family member of subsection 1(3) of the Regulations).

Family member definitions

Your family members include your spouse or common-law partner, your dependent children and any children that are their dependent children.

Spouse

Refers to either of the two persons (any gender) in a marriage legally recognized in the country in which it took place, as well as in Canada.

Important information

Proxy, telephone, fax, internet and similar forms of marriage where one or both parties were not physically present are not considered as valid spousal relationships under the Regulations nor are polygamous marriages. For more information, consult our policy on the legality of a marriage.

Common-law partner

Refers to a person who is living in a conjugal relationship with another person (any gender), and has done so continuously for a period of at least one year. A conjugal relationship exists when there is a significant degree of commitment between two people.

This can be shown with evidence that the couple share the same home, support each other financially and emotionally, have children together, or present themselves in public as a couple.

Common-law partners who have been in a conjugal relationship for at least one year, but are unable to live together or appear in public together because of legal restrictions in their home country or who have been separated for reasons beyond their control (for example, civil war or armed conflict) may still qualify and should be included on the application.

Dependent children

We assess your child’s eligibility as a dependant based on how old they were at a specific point in time, called the "lock-in date". This is usually the date we received your application. To see if your child qualifies as a dependant, we consider the age of your child on the lock-in date, even though your child’s age may change during processing.

Your child or the child of your spouse or common-law partner can be considered a dependent child if that child meets the requirements below on the lock-in date:

  • They’re under 22 years old, and
  • They don’t have a spouse or common-law partner

Children 22 years old or older qualify as dependants if they meet both of these requirements:

  • They have depended on their parents for financial support since before the age of 22, and
  • They are unable to financially support themselves because of a mental or physical condition

With the exception of age, dependants must continue to meet these requirements until we finish processing your application.

Not sure if your child is a dependant? Check if your child qualifies by answering a few questions.

If your child’s age was locked in on or before October 23, 2017, a previous definition of dependent children may apply.

Dependent child of a dependent child

Refers to children of dependent children of the applicant and those of the spouse or common-law partner, if applicable.

Biometric (fingerprints and photo) requirements

You and your family members may need to appear in person to have fingerprints and a photograph (biometric information) taken at a biometric collection service point.

Canadian citizens and permanent residents of Canada are exempt from giving biometrics.

As of December 3, 2019, you need to give biometrics when you apply from within Canada. You can go to a designated Service Canada location.

Find out if you need to give biometrics.

If you have to give biometrics, you can give them after you:

  • pay for and submit your application and biometric fees; and
  • get a Biometric Instruction Letter (BIL) which will direct you to a list of biometric collection service points you may choose from.

You must bring the BIL with you to the biometric collection service point to give your biometrics.

We encourage you to give your biometrics as soon as possible after getting the BIL. We’ll start processing your application after we get your biometrics.

Where to give your biometrics

You need to book an appointment to give your biometrics at one of these official biometric collection service points.

Step 1. Gather Documents

What documents are required?

Use the Document Checklist [IMM 0257] (opens in a new tab) to assist you in gathering the necessary documentation.

Note: If any of the required documents are missing, or photocopies are not clear, your application may be returned to you.

Additional documents may be required during the processing of your application.

stop sign hand Reminder

It is your responsibility to ensure that the information in your application is correct and up-to-date. If your circumstances change, you must inform IRCC. Decisions made on your application will be based on the information we have at the time your application is reviewed.

When you mail your updated information, the envelope should be clearly labelled with the words “Victims of air disasters public policy - VAD”.

Translation of documents

You must include the following along with any document that is not in English or French:

Translations may be done by:

  • a person who is fluent in both languages (English or French, and the unofficial language); or
  • a Canadian certified translator (a member in good standing of a provincial or territorial organization of translators and interpreters in Canada).

If the translation isn’t done by a Canadian certified translator, the person who completed the translation must provide an affidavit swearing to their language proficiency and the accuracy of the translation.

The affidavit must be sworn in the presence of:

In Canada:

Authority to certify varies by province and territory. Consult your local provincial or territorial authorities.

Outside of Canada:

  • a notary public

Authority to administer oaths varies by country. Consult your local authorities.

small exclamation warning signImportant information: Translations must not be done by the applicants themselves nor by members of the applicant’s family. This includes a parent, guardian, sibling, spouse, common-law partner, conjugal partner, grandparent, child, aunt, uncle, niece, nephew and first cousin.

Note: An affidavit is a document on which the translator has sworn, in the presence of a person authorized to administer oaths in the country where the translator is living, that the contents of their translation are a true translation and representation of the contents of the original document. Translators who are certified in Canada don’t need to supply an affidavit.


Certified true copies

To have a photocopy of a document certified, an authorized person must compare the original document to the photocopy and must print all of the following on the photocopy:

  • “I certify that this is a true copy of the original document”;
  • the name of the original document;
  • the date of the certification;
  • the name of the authorized person;
  • their official position or title; and
  • their signature.

Who can certify copies?

Only authorized people can certify copies.

Important information: Certifying of copies must not be done by the applicants themselves nor by an applicant’s parent, guardian, sibling, spouse, common-law partner, conjugal partner, grandparent, child, aunt, uncle, niece, nephew or first cousin.

People authorized to certify copies include the following:

In Canada:

Authority to certify varies by province and territory. Check with your local provincial or territorial authorities to learn who has the authority to certify.

Outside Canada:

  • a notary public

Authority to certify international documents varies by country. Check with your local authorities to learn who has the authority to certify in your country.


Step 2. Complete the Application

Filling out the application

Follow the step-by-step instructions below to complete the application forms.

The following are the forms that must be filled out and submitted:

Note: It is a serious offence to give false or misleading information on these forms. The information you provide on your application may be subject to verification.

Be complete and accurate

Complete all sections. If a section does not apply to you, write “Not Applicable” or “NA”. If your application is incomplete it may be returned to you and this will delay the processing of your application.

If you need more space for any section, print out an additional page containing the appropriate section, complete it and submit it along with your application.

Important information Important: Please note that some sections of the IMM 0008 (opens in a new tab) may not apply to this temporary public policy.

Under “Application Details

This does not mean that you are applying for an economic program. Based on the information that you are submitting, you will be assessed under one of the Permanent Residence Pathways for certain family members of victims of PS752.

Step 3. Pay the Fees

Calculating your fees

Use the table below to calculate the total amount of fees to be paid. The processing fee must be included with your application.

We recommend you pay the right of permanent residence fee ($575) now to avoid delays. You will have to pay it before you become a permanent resident.

Application (per person) $CAN
Your application
Processing fee ($635) and right of permanent residence fee ($575)
1,210
Your application (without right of permanent residence fee) 635
Include your spouse or partner
Processing fee ($635) and right of permanent residence fee ($575)
1,210
Include your spouse or partner (without right of permanent residence fee) 635
Include a dependent child 175

Note: The following persons are exempt from paying the Right of Permanent Residence Fee of $575:

  • Your dependent children;
  • You, if you are the principal applicant and the dependent child of a permanent resident or Canadian citizen. You must meet the definition of “dependent child” at the time of the application;
  • You and your family members, if you are a protected person.
Biometrics fees $CAN
Biometrics (per person) $85
Biometrics (per family) (2 or more people)

Maximum fee for a family of 2 or more people applying at the same time and place

$170

How to pay the fees for your application

To pay your fees for your application you’ll need:

Visit the link below and follow these instructions to pay:

stop sign hand Do not exit without printing the receipt! The printed receipt is your proof of payment!

Payment Issues

No fee included or insufficient fees

If you do not pay the full fees for your application(s) we will return your application(s). We will only start processing your application after you return it with the correct fees.

blue question mark For immigration applications, see section 10 of the IRPR and for citizenship applications, see section 13 of the Citizenship Act for more information.

Overpayment

If you pay more than the fees needed for your application(s) we will start processing your application, and send you a refund as soon as possible.

Note: You don’t have to ask for a refund. It will be done automatically.

Note: If you’re eligible for a refund, we will issue the refund to the person indicated on the Payer Information section of the receipt (if a receipt is attached to a paper application or uploaded as part of an online application). If you paid directly within an online application (no receipt attached), or if there is no name indicated on the receipt, we will send the refund to the applicant.

stop sign

Only online payments are accepted in Canada. If any other forms of payment are received, Immigration, Refugees and Citizenship Canada (IRCC) will return your application.

Additional fees

You will also have to pay fees to third parties for yourself and your family members (if applicable) for:

Step 4. Mailing your application

Where to mail the application?

Important information: Your application must be submitted no later than October 27, 2025.

Do not fold documents. Don’t use staples, binders, plastic sleeves, folders or albums to submit your application. Elastic bands or paper clips to attach photos are acceptable.

For your personal records, you should make photocopies of all documentation, forms and your fee receipt submitted with your application.

All applications for permanent residence under this pathway must be submitted on paper.

Do not include pre-paid return envelopes.

Mail your completed application in a stamped envelope to the address shown below:

Affix sufficient postage (top right of the envelope) postage
Sender (top left of the envelope)
(Your name)
(Your Address)
(Your Postal Code)
IRCC - Humanitarian Migration Vancouver
Victims of air disasters public policy - VAD
#300-800 Burrard St
Vancouver, B.C.
V6Z 0B6

Required stepNote: All applications for permanent residence under this public policy must be sent directly to the Humanitarian Migration Office in Vancouver. This office will not accept or process any applications for renewal of temporary resident status.

Submit the document checklist

Make sure you use and submit the Document Checklist (IMM 0257) (opens in a new tab) along with your application forms and supporting documents.

Track your application

You may want to send your application via registered mail or Xpresspost to track the delivery. Find out how to check if your application has been received.

What you can do to help processing

There are certain things you can do to help make sure your application is processed as fast as possible:

  • submit all documents and information we have asked for with your application
  • pay your application and biometric fees (if required)
  • provide your biometrics as soon as possible (if required)
  • tell us if your contact information changes, including:
    • mailing address;
    • telephone numbers;
    • facsimile number (fax);
    • e-mail address.

Things that delay processing

The following may delay processing:

  • unclear photocopies of documents;
  • verification of your information and documents;
  • a medical condition that may need more tests or consultations;
  • a criminal or security issue;
  • consultation is needed with other offices in Canada or abroad.

What Happens Next

What you will receive from us

The following outlines what you can expect to receive from us as a result of submitting this application.

Upon reception:

When processing:

Medical requirements

Do not undergo an immigration medical exam unless we advise you to do so. A medical exam will be required and you’ll receive instructions after you submit your application.

All your family members who are not already Canadian citizens or permanent residents must undergo and pass an immigration medical exam, even if they will not be processed for permanent residence with your application. Family members who do not undergo and pass a medical exam will not be eligible to be sponsored at a later date. Your family members will be contacted by the processing office in their area with instructions on their medical exams.

Police certificates

If you and your family members are 18 years of age and older and aren’t permanent residents or Canadian citizens, you must provide a valid police certificate for any country other than Canada in which you spent 6 or more months in a row since the age of 18.

Note: You do not need to provide a police certificate from a country if you or your family members were under 18 years of age the entire time you lived in that country.

If the original certificate isn’t in English or French, you must get an accredited translator to translate it. You must include both the police certificate and the translation.

We’ll also do our own background checks to see if there are reasons why you or your family members may not be admissible to Canada.

For specific and up-to-date information, see our guide on where to get a police certificate.

Permanent resident status

If your application is successful, you and your family members will receive status as permanent residents of Canada. To prepare, see Understanding permanent resident status.

Updating your contact information or application

While your application is in process, you must tell us if you change your address, email address, or telephone number. Use the Change your address tool to give us your new contact information.

If your circumstances change, you must inform IRCC. It is your responsibility to ensure that the information in your application is correct and up-to-date. Decisions made on your application will be based on the information we have at the time your application is reviewed.

You can send updates

IRCC - Humanitarian Migration Vancouver
Victims of air disasters public policy - VAD
#300-800 Burrard St
Vancouver, BC V6Z 0B6
CANADA

Checking application status

You can use a courier service that needs a delivery signature to find out when we receive your application package. This lets you confirm delivery and track your package until it gets to us.

When you receive your acknowledgement of receipt letter, you can check the status of your application online.

If you can’t view the status of your application, you may contact us to report technical problems.

Withdrawing your application

If you wish to withdraw your application, you must do so in writing. Make sure to indicate your UCI, application number, family name and first name on all correspondence with us. You must send your notification by email or by mail.

Protecting your information

Your personal information is:

  • available to Immigration, Refugees and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA) employees who need to see it to provide the services to you, and
  • not disclosed to other organizations except as permitted under the provisions of the Privacy Act or the Citizenship Regulations.

For more information about the protection of your data, visit the Frequently Asked Questions/Help Centre.

Quality Assurance Program

Our quality assurance program randomly chooses applications for a special review. If chosen, we will ask you to attend an interview with an IRCC official to:

  • verify that the documentation and any other information you submitted is accurate,
  • verify that your application has been completed properly.

Note: We will notify you in writing if your application is chosen.


Need help?

If you need help, you can find answers to your questions by visiting the Help Centre.

Appendix A: Photo specifications

Notes to the applicant

Take this information with you to the photographer

  • Make sure that you provide the correct number of photos specified in the Checklist.
  • You must provide identical and unaltered photos.
  • Photos may be in colour or in black and white.
  • Photos must be original and not altered in any way or taken from an existing photo.
  • Photos must reflect your current appearance (taken within the past twelve (12) months).

Notes to the photographer

The photos must be:

  • taken by a commercial photographer;
  • 50 mm x 70 mm (2 inches wide x 2 3/4 inches long) and sized so the height of the face measures between 31 mm and 36 mm (1 1/4 inches and 1 7/16 inches) from chin to crown of head (natural top of head);
  • clear, sharp and in focus;
  • taken with a neutral facial expression (eyes open and clearly visible, mouth closed, no smiling);
  • taken with uniform lighting and not show shadows, glare or flash reflections;
  • taken straight on, with face and shoulders centred and squared to the camera (i.e. the photos must show the full front view of the person’s head and shoulders, showing the full face centered in the middle of the photo);
  • taken in front of a plain white background with a clear difference between the person’s face and the background. Photos must reflect and represent natural skin tones.
Image described below

The back of one (1) photo must include:

  • the name and date of birth of the person in the photo
  • the name and complete address of the photography studio
  • the date the photo was taken;

The photographer may use a stamp or handwrite this information. Stick-on labels are not accepted.

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