Make sure you enter your passport information correctly

Before you use the eTA form, read these instructions carefully.

Instructions to enter your passport information

Passport number

  • Enter the passport number that is at the top of the passport information page (the page with your photo).
  • Most passport numbers are 8 to 11 characters long. If the number you plan to enter is much shorter or longer than this, check that you are using the right number.
  • Passport numbers are made up of a combination of letters and numbers. Be extra careful with the letter O and the number 0, and the letter I and the number 1.
  • Don’t enter any special characters (like a hyphen) or spaces.
Passport number in the machine readable zone of a passport.

Passport country of issue

  • Select the country code that matches the one on the passport information page (page with your photo).
  • To find this code see the field named “Code”, “Issuing country”, or “Authority”.
Passport country in the machine readable zone of a passport.

Instructions for French passport holders

Passport number

  • Enter the passport number that is at the top of the passport information page (the page with your photo).
    • Do not enter the number on the first page of your passport, or the number at the bottom of the page with your photo.
  • Most passport numbers are 9 characters long. If the number you plan to enter is much shorter or longer than this, check that you are using the right number.
  • Passport numbers are made up of a combination of letters and numbers. Be extra careful with the letter O and the number 0, and the letter I and the number 1.
  • Don’t enter any special characters (like a hyphen) or spaces.
Image of French passport information page and passport number to use. Image of French passport cover. Image of French passport information page and number not to use.

Passport country of issue

  • Select the country code that matches the one on the passport information page (the page with your photo).
  • To find this code see the field named “Code”, “Issuing country”, or “Authority”.

Image on passport of the country code

Help guide

A complete help guide with more tips and descriptions of each form field is available in the following languages:

If you enter the wrong passport number, you may not be able to board your flight to Canada.

  • You may only find out at the airport if you made a mistake.
  • You’ll have to reapply for an eTA at the airport.
  • Depending on your situation, it may not be possible to get an eTA at the last minute.

Continue to the eTA application form

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