EFILE news and program updates

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Important dates for the filing season starting in February 2020

The EFILE and ReFILE services are open for transmissions from February 24, 2020 at 8:30 a.m. (Eastern time), until January 22, 2021, for the electronic filing of your clients' 2016, 2017, 2018, and 2019 T1 personal income tax and benefit returns.

News and program updates

October 19, 2020

Electronic Services – 2021 Program

 

Thank you for using the Canada Revenue Agency’s (CRA) electronic services! 

We are proud to work with you to continue to build on this success story and are grateful for your hard work and dedication as we embark on another filing season.

To maintain your access for the coming year, including receiving emails from the CRA, you must renew your participation online. This will allow you to use the following electronic services:

  • Transmission web service for authorizing or cancelling a representative
  • Transmission web service for Business authorization or cancellation
  • Auto-fill my return service
  • Foreign reporting transmission web services, such as Form T1135 
  • Client Data Enquiry (CDE)
  • Corporation Internet Filing
  • EFILE 
  • Express notice of assessment service (Express NOA)
  • AgriStability/AgriInvest Corporation forms transmission web service
  • ReFILE
  • Email notifications from the CRA

The CRA conducts a suitability screening process each year before existing electronic filing applicants are permitted to electronically file income tax returns on behalf of their clients. This process may take up to 30 business days. If you fail to submit your renewal by December 2, 2020, or you do not pass the suitability screening process due to outstanding issues by January 16, 2021, you may encounter an interruption in electronic services. Please submit your renewal as early as possible to avoid unnecessary delays.

If you renew on or after October 19, 2020, you must update your tax preparation software with your newly assigned password. If you DO NOT renew your account on or after October 19, 2020, you may continue to use your current password.

After January 16, 2021, in order to be able to transmit individual and business authorization and cancellation requests, and file T2 returns, you will need to have:

  • Renewed your EFILE account, 
  • Passed suitability screening, and
  • Updated your tax preparation software with your newly assigned password.

As an electronic filer, you have to comply with the electronic filing procedures that are available at canada.ca/efile. We encourage you to review the criteria for our suitability screening process and familiarize yourself with the information on these pages before using EFILE. Special attention must be made to review your responsibilities as an electronic filer, which include verifying your clients’ identity and protecting taxpayer information.

IMPORTANT NOTE: You have to complete Form T183 for each initial and amended T1 return you transmit. Form T183 will be revised for the 2021 filing program. For example, the “Pre-Authorized Debit Agreement” option has been removed from the T183 form and has been added to a new Form T185. Please ensure that you review the changes made to the form.


How to renew

  • Make an online request at canada.ca/efile.
  • Click on the "EFILE Login" button located in the right side menu bar.
  • To log on, you will need your current EFILE number and password.
  • Seconds after submitting your online renewal request, it will be validated and you will receive a confirmation page.
  • The confirmation will include your newly assigned password and the EFILE Helpdesk responsible for your file.
  • Once your renewal request has undergone the suitability screening process, you will receive an email or letter to advise you of the result.  

Note: You only need one EFILE number to file all you clients’ income tax returns. Only tax preparation businesses that operate more than one location are required to have multiple EFILE numbers. If you operate more than one location, remember to complete a separate renewal request for each EFILE number.

Have you lost your EFILE number or password?

  • Please DO NOT file a new application using the "Register for EFILE" link. 
  • Simply contact your EFILE Helpdesk for assistance.


Discounter Information

  • If you are also a discounter, you do not need to renew your discounter code. 
  • A revised application Form RC76 is required when information previously provided on Form RC75, Form RC76, or Form RC115 has changed.


As of January 22, 2021, at 11:00 p.m. eastern time, we will stop accepting T1 transmissions temporarily to convert our systems for the next filing season.


Questions

  • Consult the EFILE webpages for answers to your most frequently asked questions.
  • If the answer is not available on our webpages, call your EFILE Helpdesk.

 

October 15, 2020

Important information and interruption of services for annual conversion
 

Prior to the opening of the upcoming EFILE program, the Canada Revenue Agency's (CRA) EFILER Information System will undergo its annual conversion process. 

The following services will be temporarily unavailable from Friday, October 16, 2020, at 8:00 p.m. eastern time until Monday, October 19, 2020, at 8:30 a.m. eastern time:

  • Transmission of T1 and T2 returns
  • EFILE online services (Register for EFILE, Yearly renewals, Account maintenance activities and Transmission history) 
  • ReFILE service
  • Foreign reporting transmission web services, such as Form T1135
  • AgriStability/AgriInvest Corporation forms transmission web service

 

The following services will be temporarily unavailable from Friday, October 16, 2020, at 8:00 p.m. eastern time until Monday, October 19, 2020, at 6:00 a.m. eastern time:

  • Transmission web service for authorizing or cancelling a representative
  • Client Data Enquiry service (CDE)
  • Auto-fill my return service
  • Express notice of assessment service (Express NOA)
  • Email notifications from the CRA
  • Transmission web service for Business authorization or cancellation


On October 19, 2020, you will receive a message inviting you to renew your participation for the 2021 EFILE program.

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