EFILE news and program updates
Effective July 15, 2025, the Authorize a Representative service in EFILE will no longer be available to representatives of individual clients. Instead, representatives will need to use the Represent a Client portal to request online access to an account. Note that How to give authorization provides instructions to taxpayers regarding authorization requests.
What's new
T1 EFILE
The EFILE and ReFILE services are open for transmission from Monday, February 23, 2026 at 8:30 a.m. (Eastern Time), until Friday, January 29, 2027. You can electronically file your clients; 2018, 2019, 2020, 2021, 2022, 2023, 2024 and 2025 initial personal income tax and benefit returns using EFILE service and you can file your clients' amended T1 returns for 2022, 2023, 2024 and 2025 using ReFILE.
T3 EFILE
The T3 EFILE service is open for transmission from Monday, February 23, 2026, at 8:30 a.m. (Eastern Time), until Friday, January 29, 2027. Visit T3 EFILE Information web page for more details on the services available this year.
News and program updates
March 11, 2026 - Change my return and ReFILE
The Canada Revenue Agency (CRA) strives to continually improve its services to individuals. The Change my return and ReFILE services allow individuals and their authorized representatives to request changes to their returns online. Use these digital services to avoid processing delays.
Change my return (CMR) lets individuals make online adjustment requests for the 10 previous calendar years. Representatives can access CMR through the Represent a Client service. Once the request has been submitted through CMR, a confirmation page with a summary of the changes requested is displayed and can be printed or saved for your records.
ReFILE is an online service that lets individuals and EFILE service providers send online adjustment requests for the 2025, 2024, 2023, and 2022 returns through certified NETFILE software and EFILE software.
For more information on changing your client’s return, go to Changing a tax return - Personal income tax - Canada.ca.
March 10, 2026 - Bill C-15: What you need to know about trust reporting requirements
The Canada Revenue Agency (CRA) has published a new tax tip, Important updates to the trust reporting requirements for the 2025 taxation year: What you need to know, to help affected taxpayers understand potential changes to their filing obligations for taxation years ending in 2025.
On November 18, 2025, the Government of Canada tabled Bill C-15, An Act to implement certain provisions of the budget tabled in Parliament on November 4, 2025, with proposed amendments to the Income Tax Act (ITA) that relate to trust reporting.
Based on the proposed legislation, and consistent with the Explanatory Notes Relating to the Income Tax Act and Other Legislation published by the Department of Finance, the changes could affect filing obligations for certain trusts.
Here is what you need to know:
Bare trusts
The CRA does not expect bare trusts to file a T3 Trust Income Tax and Information Return (T3 return) including Beneficial Ownership Information of a Trust (Schedule 15) for taxation years ending in 2025.
However, certain bare trusts may be required to file for taxation years ending on or after December 31, 2026. This advance notice is intended to help tax professionals and trustees plan ahead for future filing obligations.
“Listed trusts”
Additional trusts are now included as listed trusts. These are trusts which, due to certain conditions, will be exempt from the requirement to:
- file a T3 return annually or
- complete Schedule 15 when filing a T3 return, where the listed trust is still required to file because specific conditions are not met
How changes will be applied
While taxpayers can still choose to file under currently enacted legislation, the CRA confirms that it will administer the proposed changes to the trust reporting rules contained in Bill C-15. The CRA has also updated the 2025 T4013 Trust Guide and T3 return and schedules to reflect these changes. If the proposed legislative changes are not enacted, further direction will be provided at that time.
Check the CRA’s Filing a trust’s T3 return and Enhanced reporting rules for trusts and bare trusts: Frequently asked questions pages for more information on the changes affecting trust reporting.
March 5, 2026 - Electronic submission of Form T2201, Disability Tax Credit Certificate
The fully digital disability tax credit (DTC) application form is available to applicants and their legal representatives. Applicants can complete Part A of the form online via My Account. To simplify the process and save time, the applicant’s portion of the form is prepopulated with information already on file at the CRA. Once completed, they will receive a reference number to give to their medical practitioner who will use it to complete Part B of the form online.
The traditional paper form will continue to be available to those who are unable to, or prefer not to, complete the application online. Paper copies of Form T2201, Disability Tax Credit Certificate, can be sent by mail to the Sudbury, Winnipeg or Jonquière tax centre, or submitted electronically using the secure Submit Documents tool in your CRA Account portal.
A legal representative, or a representative with level 2 authorization, can upload and submit Form T2201, at any time during the year. It's fast, easy, and secure!
- At the bottom of the “Submit Documents” webpage in the CRA portal, click the “without a case or reference number” hyperlink.
- Select the button “Send Form T2201 – Disability Tax Credit application, or send supporting documents”.
- Follow the steps to attach the file(s).
This option is a quick way to electronically submit documents on behalf of clients and obtain confirmation that the CRA has received the file(s).
Clients who have submitted Form T2201, Disability Tax Credit Certificate to the CRA are asked not to submit another copy by any other method as duplicate submissions could delay the approval process.
The status of a Disability Tax Credit Certificate application may be viewed by individuals and their representatives through the Progress Tracker service in My Account. They can also check CRA processing times online.
February 24, 2026 - Reminders
EFILE online service – Transmission History
You can track your transmission history, for the current filing program, on our secure EFILE web service. This service provides links to access:
- Accepted T1 transmissions
- Rejected T1 transmissions requiring correction (with the associated error clues)
- Amended T1 returns submitted through ReFILE
- Accepted T3 transmissions
- Rejected T3 transmissions requiring correction (with the associated error clues)
Be sure to check your transmission history on a regular basis, so you can correct any errors and retransmit before the filing due dates (April 30 for most Canadians).
You can sign in to the secure site whenever it’s convenient for you!
Form T183
Be sure to check out the updates made to the Form T183, Information Return for Electronic Filing of an Individual’s income tax and benefit return.
Remember that you are required to have a completed Form T183, signed by your client, for each T1 initial and amended return you transmit, when using the EFILE or ReFILE services.
If you are also submitting a T3 Trust income tax return, please note that Form T183 TRUST, Information Return for the electronic filing of a Trust Return, must be completed and signed by the trustee, executor, liquidator or administrator prior to transmission of the return for the Trust.
February 23, 2026 - Help us improve our process of accurately recording dates of death
Dates of death on tax returns
The Canada Revenue Agency (CRA) noticed that tax preparers occasionally include a deceased person’s date of death on the living spouse’s tax return. This may result in the CRA mistakenly recording the living spouse as deceased.
This error can cause major financial and emotional consequences as it can stop all benefit payments to the living person. The benefits that can significantly impact them include the Canada child benefit (CCB), the Goods and Services Tax Credit / Harmonized sales tax credit (GST/HST), the Canada Pension Plan (CPP) and Old Age Security (OAS). Additional benefits may also be affected.
Therefore, please ensure the date of death information is included only on the tax return of the deceased individual.
Social insurance numbers (SIN) on legal documents
If you are a representative settling a deceased person’s estate, the deceased’s social insurance number (SIN) must be provided with any request or document sent to the CRA. This will help ensure there are no delays in updating the appropriate records with the date of death information.
Thank you for your cooperation.
February 23, 2026 - Additional updates required to CCA Table on Form T777
The Canada Revenue Agency has determined that further updates are required to the Capital Cost Allowance (CCA) on Form T777, Statement of Employment Expenses, in relation to the proposed reaccelerated investment incentive property (RIIP) measures introduced in Bill C-15.
Although Form T777 was finalized and posted on the Canada.ca website on January 20, 2026, a revised version is now being prepared on an urgent basis.
We recognize that the timing of these changes is extremely late, and we sincerely apologize for the inconvenience this may cause.
We ask that you refrain from filing any client returns who are claiming CCA on Form T777 until a new version of the form is released.
If a taxpayer is not claiming CCA, they may continue to use the version of Form T777 currently available in the software and online at Canada.ca.
February 19, 2026 - Auto-fill My Return
The Auto-fill My Return service will include the following updates for the 2026 tax-filing season:
- T5013, Statement of Partnership Income boxes:
- Box 137 - Business investment loss
- Box 151 – Capital gains (losses)
- New First Home Savings Account (FHSA) data elements:
- Your FHSA carryforward for current year (from your prior year FHSA participation room statement)
- Variable "H" amount of your annual FHSA limit for prior year (from your current year FHSA participation room statement)
- Your FHSA carryforward for prior year (from your prior year FHSA participation room statement)
- Variable "F" amount of your annual FHSA limit for prior year (from your current year FHSA participation room statement)
- Total contributions made to your FHSA in the prior year (from your current year FHSA participation room statement)
- Contributions to your FHSA in the prior year before your first qualifying withdrawal (from your current year FHSA participation room statement)
For more information, go to Auto-fill My Return.
February 19, 2026 - Reminder: As of July 15, 2025 access to an individual’s account must be requested through Represent a Client
This message explains recent improvements and changes to the Canada Revenue Agency’s (CRA) authorization service for individuals.
Improvements to the Authorization Request service in Represent a Client
The CRA has improved the Authorization Request service in Represent a Client to make the process faster, easier, and more secure.
The Alternative process for individuals no longer includes a five-day waiting period. Representatives can now gain instant access to a client’s account when they:
- are the representative seeking authorization;
- use the Authorization request service in Represent a Client; AND
- obtain information from their client’s notice of assessment that was issued at least six months ago.
Note: Authorization requests cannot be submitted on behalf of other representatives. However, administrators of GroupIDs or Business Numbers (BNs) registered in Represent a Client can continue to manage authorization requests for their group, office, or organization.
Changes to EFILE’s Authorize a Representative service for Individuals
As of July 15, 2025, the Authorize a Representative service within EFILE software is no longer available for individual clients.
All individual authorization requests must now be submitted in Represent a Client.
Note: This change does not affect business clients.
These changes help protect taxpayer information by ensuring secure access and up‑to‑date identity verification.
Please work with your clients so they have the access or documents needed for you to become their representative.
How clients can give you instant access
Your clients can authorize you instantly if they:
- have access to My Account within their CRA account to add you as a representative or confirm your authorization request submitted from Represent a Client; OR
- can provide you with previously assessed tax information to include in your authorization request in Represent a Client. For more information, go to Alternative process for individuals.
Note: How to give authorization provides instructions to clients regarding authorization requests.
Need to register for a CRA account?
If you or your clients don’t have a CRA Account, go to Register for a CRA account.
To get full access right away, you can use the document verification service, which lets you verify your identity without waiting for a CRA security code in the mail.
Step-by-Step guides
- For Representatives: Need to submit an authorization request?
Follow these steps (PDF, 200 KB) to get online access to your clients’ information. - For taxpayers: Need to authorize your representative?
Clients can follow these steps (PDF, 218 KB KB) for how to authorize a representative.
February 18, 2026 - Reminder for Discounters
Discounters, you must collect and provide a valid address for each client to facilitate timely refunds.
To meet the needs of the tax professional community and to prepare for the upcoming tax-filing season, stay informed of all changes to procedures and policies, by referring to the Information for discounters webpage.
Remember that you are responsible for complying with the provisions of the Tax Rebate Discounting Act.
February 13, 2026 - Forms for the 2025 tax year
Sent on behalf of the Correspondence and Reporting Division.
Need a form? We encourage you to download forms, publications, and income tax products for quick and easy self-service access.
You can download the forms or publications you need directly from our website at canada.ca/get-cra-forms. The CRA will accept these forms for processing.
February 12, 2026 - Reminder: EFILE security enhancement
Beginning in February 2026, the CRA will implement a process that associates EFILE accounts with specific certified T1 and T3 software products. This enhancement is designed to strengthen the security of return submissions by ensuring that EFILE users submit their returns through the specific software product(s) associated with their EFILE account.
For the October 2025 renewal process for existing EFILE accounts, the CRA will automatically associate your EFILE account to your preferred software product(s) based on your historical usage. If you wish to update or change your software product preferences at any time, please contact your EFILE helpdesk. New EFILE registrants will be contacted by the EFILE helpdesk to confirm the software product(s) they will be using.
Beginning in February 2026, if a T1 or T3 return is submitted using a different software product than the one(s) linked to your EFILE account, the return will be rejected, and the transmission will fail.
If you have questions about this message, please call your EFILE Helpdesk.
We thank you for your cooperation in this matter.
February 11, 2026 - Upcoming Service Interruption
The Canada Revenue Agency (CRA) is advising external stakeholders of a planned service interruption on February 14, 2026.
This planned outage will affect a number of CRA's critical business applications and services, including those used by tax preparers.
Planned Outage Window
- Start: 3:00 a.m. Eastern Time (ET), Saturday, February 14, 2026
- End: 5:00 p.m. ET, Saturday, February 14, 2026
During this time, the following services will be unavailable:
- Corporation Internet Filing (T2)
- Foreign reporting web services (e.g., T1134, T1135)
- AgriStability/AgriInvest Corporation Forms submission service
- T1 and T2 Special Elections and Returns web services
Please plan your operations accordingly to minimize the impact of this interruption. While the CRA is working to reduce the risk of unplanned service delays, we encourage all stakeholders to complete critical transactions before the scheduled downtime, where possible.
January 27, 2026 - Interruption of services – System maintenance
Some Canada Revenue Agency systems will be undergoing annual maintenance. As a result, the following service interruptions will occur during the time frames noted below.
Starting at 11:59 p.m. on Friday, January 30, 2026:
- The T1 EFILE, ReFILE and T1134/T1135 web services will be unavailable until 8:30 a.m. on Monday, February 23, 2026 (Eastern Time).
- The T3 EFILE and T1135 T3 web services will be unavailable until 8:30 a.m. on Monday, February 23, 2026 (Eastern Time).
- The Pre-authorized debit web service will be unavailable until 6:00 a.m. on Monday, February 23, 2026 (Eastern Time).
Starting at 11:00 p.m. on Friday, February 6, 2026:
- The Auto-fill my return service will be unavailable until 6:00 a.m. on Monday, February 9, 2026 (Eastern Time).
- The NOA via Tax Software service will no longer be available.
- The EFILE online service "Transmission History" will be unavailable until 8:30 a.m. on Monday, February 9, 2026 (Eastern Time).
- The Special Elections and Returns web service will be unavailable until 6:00 a.m. on Monday, February 9, 2026 (Eastern Time).
Note: There will be no interruption of service to the following EFILE online services: "Register for EFILE", "Yearly renewal" and "Account maintenance".
January 20, 2026 - Decommissioning the NOA in tax software service
Effective February 9, 2026, notices of assessment and reassessment will be available for viewing exclusively in the Canada Revenue Agency (CRA) portals right after the CRA receives and processes the tax return. If you do not have a CRA account or you set your preferences to letter mail, your notice of assessment and/or reassessment will be sent to the mailing address on file.
Also, as a result of this change, Form T183, Information Return for Electronic Filing of an Individual's Income Tax and Benefit Return has been revised to remove the second checkbox in Part E, which previously allowed electronic filers to receive a one-time notice of assessment or reassessment through the EFILE-certified tax software.
For more information, go to NOA via tax software.
January 19, 2026 - Attention: Last day to transmit T1/T3 returns and T1135 forms for T1 and T3
The Canada Revenue Agency’s T1 EFILE, ReFILE and T1135 web services will stop accepting transmissions of your clients’ initial and amended T1 individual income tax and benefit returns and T1135 forms for T1 at 11:59 p.m. on Friday, January 30, 2026 (Eastern Time), in order to convert our systems for the next filing season. These services will re-open at 8:30 a.m. on Monday, February 23, 2026 (Eastern Time).
The Canada Revenue Agency’s T3 EFILE and T1135 web services will stop accepting transmissions of your clients’ T3 Trusts returns and T1135 forms for T3 at 11:59 p.m. on Friday, January 30, 2026 (Eastern Time), in order to convert our systems for the next filing season. These services will re-open at 8:30 a.m. on Monday, February 23, 2026 (Eastern Time).
Please ensure you transmit any initial or amended T1 or T3 returns and T1135 forms by the respective dates to avoid having to wait until the new program starts.
The following services will still be available after January 30, 2026:
- Corporation Internet Filing for Corporation Income Tax (T2) returns, and T2 special elections and returns (Forms T217, T2 Schedule 89, T2054, T2057, T2058 and T2059). Note: You must have renewed your EFILE account, passed suitability screening and updated your tax preparation software with your newly assigned password to continue to file T2 returns and submit special elections and returns using your EFILE number and password after January 30, 2026. Go to canada.ca/revenue-agency/corporation-internet for more information.
- Electronic submission of T1 special elections and returns (Forms T217, T2057, T2059 and UHT2900). Note: You must use the most current version of the forms in the tax software to electronically submit requests through the special elections and returns web service until 11:00 p.m., on Friday, February 6, 2026 (Eastern Time). This service will re-open at 6:00 a.m. on Monday, February 9, 2026 (Eastern Time).
Thank you for your continued support and participation.
January 5, 2026 - Interruption of services - System maintenance
Interruption of services – System maintenance
Some Canada Revenue Agency systems will be undergoing annual maintenance. As a result, the following service interruptions will occur during the time frames noted below.
The following services will be temporarily unavailable from 11:00 p.m. on Friday, January 9, 2026, until 6:00 a.m. on Monday, January 12, 2026 (Eastern Time):
- EFILE for Individuals (T1) and Trusts (T3)
- Foreign reporting transmission web services, such as Forms T1134 and T1135
- ReFILE
- EFILE online service “Transmission History”
- Auto-fill my return
- Notice of assessment in tax software
- Client Data Enquiry
Note: There will be no interruption of service to the following EFILE online services:
- Register for EFILE
- Yearly renewal
- Account maintenance
December 16, 2025 - CVITP – Important information
Reminder - Have you renewed your EFILE account?
The 2026 filing season is fast approaching! If you plan to volunteer at a free tax clinic again this year and wish to transmit returns electronically, you must renew your EFILE account online.
The EFILE suitability screening process will only begin once you have completed your volunteer registration and submitted your EFILE renewal application. You will receive an email or a letter to advise you of the result of the screening process. This process is normally completed within 30 business days of the CRA receiving an online registration or renewal application form.
However, it is important to note that some applications may take longer to process due to circumstances that are outside of the CRA’s control, such as but not limited to: an applicant’s failure to file an income tax return, failure to comply with a requirement to pay, collect or remit taxes, and complex applications.
Please submit your renewal as early as possible to avoid unnecessary delays. To ensure that your application is processed before the start of the next filing season, we encourage you to submit your application before January 12, 2026.
If you are a volunteer from Quebec, your application for NetFile Québec will be processed after your EFILE application process has been completed.
Remember to follow the steps below in order to avoid delays!
Step 1 – Register with the Community Volunteer Income Tax Program (CVITP) to volunteer at a free tax clinic. If you are a resident of Quebec, register with the Income Tax Assistance – Volunteer Program (ITAVP).
- Complete the registration by following the instructions provided and then click “Submit”.
- Once your registration is received, a confirmation page will be displayed.
Step 2 – Renew your EFILE account by going to canada.ca/efile. Only volunteers who plan to transmit returns electronically should renew their EFILE account. If you do not plan to transmit electronically, do not renew your EFILE account.
- Under the “Yearly renewal” section, click on “sign in”.
- Sign in with your current EFILE number and password. If you lost your EFILE number or password, do not file a new application using the “Register for EFILE" link. Contact your EFILE Helpdesk for assistance.
- Fill out the EFILE renewal application and click on ”Submit”. Important! If you intend to use the Auto-fill My Return service, you must select "Yes" to indicate that you will be transmitting individual “Authorizing or Cancelling a Representative” requests. If you do not intend to use this service, leave the selection as "No".
- Once your renewal application is received, you will be redirected to an EFILE account renewal confirmation page containing your newly assigned password and the contact information for the EFILE Helpdesk you should call if you have any issues or questions.
Please note: If you renew your account on or after October 20, 2025, you must update your tax preparation software with your newly assigned password. If you do not renew your account on or after October 20, 2025, you may continue to use your current password until January 30, 2026.
As of January 30, 2026, at 11:59 p.m. eastern time, we will stop accepting T1 transmissions temporarily to convert our systems for the next filing season.
As of January 31, 2026, in order to be able to transmit authorization requests, you will need to have:
- Renewed your EFILE account;
- Passed suitability screening; and
- Updated your tax preparation software with your newly assigned password.
If you have questions:
- For CVITP or ITAVP related questions, please contact your program officer or call the dedicated helpline for volunteers at 1-866-398-3488.
- For EFILE related questions, please consult the CRA EFILE web pages or call your EFILE Helpdesk.
Renew as soon as possible!
November 26, 2025 - Electronic Services – 2026 Program (reminder)
Thank you for using the Canada Revenue Agency’s (CRA) electronic services!
We are proud to work with you to continue to build on this success story and are grateful for your hard work and dedication as we embark on another filing season.
To maintain your access for the coming year, including receiving emails from the CRA, you must renew your participation online. This will allow you to use the following electronic services:
- Transmission web service for business authorizing or cancelling a representative
- Auto-fill my return service
- Client Data Enquiry
- EFILE for Individuals (T1)
- Corporation Internet Filing (T2)
- EFILE for trust (T3)
- Foreign reporting transmission web services, such as Forms T1134 and T1135
- Notice of assessment in tax software
- AgriStability/AgriInvest Corporation forms transmission web service
- ReFILE service
- Email notifications from the CRA
- Special Elections and Returns web services (T1 and T2)
The CRA conducts suitability screening each year before electronic filing applicants are permitted to electronically file income tax returns on behalf of their clients. This process is normally completed within 30 business days of the CRA receiving an online registration or renewal application form.
However, it is important to note that some applications may take longer to process due to circumstances that are outside of the CRA’s control, such as but not limited to: an applicant’s failure to file an income tax return, failure to comply with a requirement to pay, collect or remits taxes, and complex applications. Please submit your renewal as early as possible to avoid unnecessary delays.
If you renew on or after October 20, 2025, you must update your tax preparation software with your newly assigned password. If you DO NOT renew your account on or after October 20, 2025, you may continue to use your current password until January 30, 2026.
As of January 31, 2026, in order to be able to transmit business authorization and cancellation requests, and file T2 returns, you will need to have:
- Renewed your EFILE account;
- Passed suitability screening; and
- Updated your tax preparation software with your newly assigned password.
In order to update our systems for the next filing season:
- As of January 30, 2026, at 11:59 p.m. eastern time, we will temporarily stop accepting T1 and T3 transmissions
Access to the EFILE Electronic Filing Service is limited solely for the purposes of the electronic filing of any return of income. Any other use is prohibited. As an electronic filer, you have to comply with the EFILE procedures that are available at canada.gc.ca/efile. We encourage you to review the criteria for our suitability screening process and familiarize yourself with the information on these pages before using EFILE. Special attention must be made to review your responsibilities as an electronic filer, which include verifying your clients’ identity and protecting taxpayer information.
IMPORTANT NOTE: You have to complete Form T183 for each initial and amended T1 return you transmit. Form T183 will be revised for the 2026 filing program. Please ensure that you review the changes made to the form.
How to renew
- Make an online request at canada.ca/efile.
- Click on the "EFILE Sign in" button located in the right side menu bar.
- To sign in, you will need your current EFILE number and password.
- Seconds after submitting your online renewal request, it will be validated and you will receive a confirmation page.
- The confirmation will include your newly assigned password and the EFILE Helpdesk responsible for your file.
- Once your renewal request has undergone the suitability screening process, you will receive an email or letter to advise you of the result.
Have you lost your EFILE number or password?
- Please DO NOT file a new application using the "Register for EFILE" link.
- Simply contact your EFILE Helpdesk for assistance.
Note: You only need one EFILE number to file all your clients’ income tax returns. Only tax preparation businesses that operate more than one location are required to have multiple EFILE numbers. If you operate more than one location, remember to complete a separate renewal request for each EFILE number.
Discounter Information
- If you are also a discounter, you do not need to renew your discounter code.
- You must electronically submit a new Form RC76 when information previously provided on Form RC75 (discontinued), Form RC76, or Form RC115 (discontinued) has changed. On the new RC76 form, be sure to tick the “Change” box in Part A of the form and provide the applicable updated information.
Questions
- Consult the EFILE web pages for answers to your most frequently asked questions.
- If the answer is not available on our web pages, call your EFILE Helpdesk.
October 30, 2025 - Reminder - Security practices for electronic filers
Purpose
The Canada Revenue Agency (CRA) has noticed a growing threat of financial fraud and digital scams. We all play important roles in protecting information and mitigating risks by staying up-to-date and vigilant on security best practices.
This message includes simple steps that you can take to confirm the identity of your client, protect your CRA accounts and your network from cyber threats, and ways to stay alert on the latest scams and fraud trends. These tips are not meant to replace any security procedures present in your organization and should only be considered as best practices that may complement your already existing protocols.
In addition to below, adhering to the following EFILE responsibilities will help protect you against scams, and mitigate the release of taxpayer information to an unauthorized user or bad actor:
- An EFILER must deal directly with their client.
- An EFILER must validate the identity of their client.
- An EFILER respects that access to the EFILE Electronic Filing Service is limited solely for the purpose of the electronic filing of a return of income.
Validate your client’s identity
Validating your client’s identity, especially for new clients, before any transaction or release of information, whether that interaction is in person, by phone, or online, is one of the many ways to mitigate potential fraud.
This helps prevent unintended consequences, such as the release of information to unauthorized users or funds to malicious groups or individuals. Completing full validations on older clients is also recommended, as threat actors can be patient when planning more complex schemes. Below are a few ways that you can validate the identity of your clients.
In person
- Authentic, valid, and current Government-issued photo identification
- Appropriately complex confidentiality questions about information on file or account
- Real-time credit file check to compare the information contained in the report with that provided by the client
Telephone
- Confidentiality questions about information on file or account
- Multi-factor authentication
- Personal Identification Number system for clients
Online
- Video call, if applicable, to validate authentic, valid, and current Government-issued photo identification
- Document validation software
- Multi-factor authentication
Protect your information and CRA accounts
There are many things you can do to help protect your information and online accounts from potential identity theft or fraud.
- Monitor your accounts regularly: it helps spot and address suspicious activity
- Change your user IDs and passwords often: use unique and strong passwords
- Keep your contact information up-to-date: if the CRA notices suspicious activity on your account, they may need to contact you
- Maintain your client information: remove old and outdated client information to prevent any unauthorized use in the future
- Manage representatives associated to a Business Number GroupID: it prevents unauthorized access to client information
- Sign out after each session: it mitigates the risk of unauthorized access
Some of these practices can also be applied to secure your EFILE account. For more information, go to the Protect your CRA accounts web page. If you notice suspicious activity on your account, go to the CRA’s Report a scam or identity theft web page.
Sharing insights about fraud trends and schemes with the CRA can help us identify and address fraudulent activities promptly. A collective effort will strengthen our defences against fraud and foster a more secure environment.
Secure your networks
Your networks are the master key to your most important devices and data. Implementing, promoting, and monitoring good cyber hygiene practices are critical to safeguarding your security posture. Consider the following:
- Private networks: use a passphrase or strong password, limit coverage area, and update devices
- Segment your network: stop traffic from flowing to sensitive or restricted zones
- Virtual Private Networks (VPN): a secure connection between two points that allows you to send and receive data more securely
- Firewalls: make sure that you control who can access your device by using a hardware firewall, installing protection from a credible source, and keeping software updated
- Monitor Internet and mobile device gateways, network traffic, and wireless access points: audit logs to catch anomalies
- Put in place a protective Domain Name System (DNS): protect users from inadvertently visiting malicious domains on the Internet
- Train staff (if applicable) in network security tools and programs: an informed workforce can reduce the likelihood of cyber incidents
- Don’t share your passwords: securing passwords helps prevent breaches to the network
Stay alert
Being aware of the latest scams and techniques that threat actors are using to commit fraud will help protect you and your clients against information theft and financial loss. The CRA's Scams and fraud web page and social media platforms share updates and information about scams and fraudulent activities. Below are some of the latest scams.
- CRA payment scam by text message: A text message of an image with the Government of Canada logo claiming to be from the CRA offering a fraudulent Interac® e-transfer deposit. A separate text message containing a link to a realistic impersonation of a sign-in portal for financial institutions is sent.
- Messages containing personal information: A message claiming to be from the CRA, requesting a payment or containing a link. It includes personal information such as your name, date of birth, or Social Insurance Number.
- GST/HST tax refund/credit scam: Claiming to be the CRA, the threat actor sends you a text message or an email about giving you a GST/HST tax refund or credit. You are asked to provide personal information to proceed.
- Scam to access CRA accounts: The threat actor sends a text message claiming to be the CRA to gain access to your CRA accounts. Message will say there is an error with your account, which will need to be updated. You are asked to text back “HELP”, then may be asked to provide personal information.
- Identity theft and fraudulent tax returns: Threat actors gather personal information (such as user ID and passwords) and file fake tax returns in your name.
- Fraudulent tax documentation: Be alert for slips that report unusually high deductions relative to income, or deductions that exceed annual maximums. Also watch for inconsistencies in a taxpayer’s employment or income history—such as sudden spikes in reported earnings or claims that don’t align with prior years. These may indicate attempts to obtain unwarranted refunds or benefits.
Additional resources
For more security practices, refer to the following resources:
Canada Revenue Agency
Security and privacy of your information with the CRA
Canadian Anti-Fraud Centre
Protect yourself from scams and fraud
Canadian Centre for Cyber Security
Information for small and medium businesses
Chartered Professional Accountants of Canada
Cyber security resources
Financial Transactions and Reports Analysis Centre of Canada
Methods to verify the identity of persons and entities
When to verify the identity of persons and entities – Accountants
October 22, 2025 - CVITP – Important information
The 2026 filing season is fast approaching! If you plan to volunteer at a free tax clinic again this year and wish to transmit returns electronically, you must renew your EFILE account online.
The EFILE suitability screening process will only begin once you have completed your volunteer registration and submitted your EFILE renewal request. You will receive an email or a letter to advise you of the result of the screening process. This process is normally completed within 30 business days of the CRA receiving an online registration or renewal application form.
However, it is important to note that some applications may take longer to process due to circumstances that are outside of the CRA’s control, such as but not limited to: an applicant’s failure to file an income tax return, failure to comply with a requirement to pay, collect or remit taxes, and complex applications.
Please submit your renewal as early as possible to avoid unnecessary delays. To ensure that your application is processed before the start of the next filing season, we encourage you to submit your application before January 12, 2026.
If you are a volunteer from Quebec, your application for NetFile Québec will be processed after your EFILE application process has been completed.
Remember to follow the steps below in order to avoid delays!
Step 1 – Register with the Community Volunteer Income Tax Program (CVITP) to volunteer at a free tax clinic. If you are a resident of Quebec, register with the Income Tax Assistance – Volunteer Program (ITAVP).
- Complete the registration by following the instructions provided and then click “Submit”.
- Once your registration is received, a confirmation page will be displayed.
Step 2 – Renew your EFILE account by going to canada.ca/efile. Only volunteers who plan to transmit returns electronically should renew their EFILE account. If you do not plan to transmit electronically, do not renew your EFILE account.
- Under the “Yearly renewal” section, click on “sign in”.
- Sign in with your current EFILE number and password. If you lost your EFILE number or password, do not file a new application using the “Register for EFILE" link. Contact your EFILE Helpdesk for assistance.
- Fill out the EFILE renewal information and click on ”Submit”.
- Once your renewal request is received, you will be redirected to an EFILE account renewal confirmation page containing your newly assigned password and the contact information for the EFILE Helpdesk you should call if you have any issues or questions.
Please note: If you renew your account on or after October 20, 2025, you must update your tax preparation software with your newly assigned password. If you do not renew your account on or after October 20, 2025, you may continue to use your current password until January 30, 2026.
As of January 30, 2026, at 11:59 p.m. eastern time, we will stop accepting T1 transmissions temporarily to convert our systems for the next filing season.
As of January 31, 2026, in order to be able to transmit authorization requests, you will need to have:
- Renewed your EFILE account;
- Passed suitability screening; and
- Updated your tax preparation software with your newly assigned password.
If you have questions:
- For CVITP or ITAVP related questions, please contact your program coordinator or call the dedicated helpline for volunteers at 1-866-398-3488.
- For EFILE related questions, please consult the CRA EFILE web pages or call your EFILE Helpdesk.
Renew as soon as possible!
October 20, 2025 - Electronic Services – 2026 Program
Thank you for using the Canada Revenue Agency’s (CRA) electronic services!
We are proud to work with you to continue to build on this success story and are grateful for your hard work and dedication as we embark on another filing season.
To maintain your access for the coming year, including receiving emails from the CRA, you must renew your participation online. This will allow you to use the following electronic services:
- Transmission web service for business authorizing or cancelling a representative
- Auto-fill my return service
- Client Data Enquiry
- EFILE for Individuals (T1)
- Corporation Internet Filing (T2)
- EFILE for trust (T3)
- Foreign reporting transmission web services, such as Forms T1134 and T1135
- Notice of assessment in tax software
- AgriStability/AgriInvest Corporation forms transmission web service
- ReFILE service
- Email notifications from the CRA
- Special Elections and Returns web services (T1 and T2)
The CRA conducts suitability screening each year before electronic filing applicants are permitted to electronically file income tax returns on behalf of their clients. This process is normally completed within 30 business days of the CRA receiving an online registration or renewal application form.
However, it is important to note that some applications may take longer to process due to circumstances that are outside of the CRA’s control, such as but not limited to: an applicant’s failure to file an income tax return, failure to comply with a requirement to pay, collect or remits taxes, and complex applications. Please submit your renewal as early as possible to avoid unnecessary delays.
If you renew on or after October 20, 2025, you must update your tax preparation software with your newly assigned password. If you DO NOT renew your account on or after October 20, 2025, you may continue to use your current password until January 30, 2026.
As of January 31, 2026, in order to be able to transmit business authorization and cancellation requests, and file T2 returns, you will need to have:
- Renewed your EFILE account;
- Passed suitability screening; and
- Updated your tax preparation software with your newly assigned password.
In order to update our systems for the next filing season:
- As of January 30, 2026, at 11:59 p.m. eastern time, we will temporarily stop accepting T1 and T3 transmissions
Access to the EFILE Electronic Filing Service is limited solely for the purposes of the electronic filing of any return of income. Any other use is prohibited. As an electronic filer, you have to comply with the EFILE procedures that are available at canada.gc.ca/efile. We encourage you to review the criteria for our suitability screening process and familiarize yourself with the information on these pages before using EFILE. Special attention must be made to review your responsibilities as an electronic filer, which include verifying your clients’ identity and protecting taxpayer information.
IMPORTANT NOTE: You have to complete Form T183 for each initial and amended T1 return you transmit. Form T183 will be revised for the 2026 filing program. Please ensure that you review the changes made to the form.
How to renew
- Make an online request at canada.ca/efile.
- Click on the "EFILE Sign in" button located in the right side menu bar.
- To sign in, you will need your current EFILE number and password.
- Seconds after submitting your online renewal request, it will be validated and you will receive a confirmation page.
- The confirmation will include your newly assigned password and the EFILE Helpdesk responsible for your file.
- Once your renewal request has undergone the suitability screening process, you will receive an email or letter to advise you of the result.
Have you lost your EFILE number or password?
- Please DO NOT file a new application using the "Register for EFILE" link.
- Simply contact your EFILE Helpdesk for assistance.
Note: You only need one EFILE number to file all your clients’ income tax returns. Only tax preparation businesses that operate more than one location are required to have multiple EFILE numbers. If you operate more than one location, remember to complete a separate renewal request for each EFILE number.
Discounter Information
- If you are also a discounter, you do not need to renew your discounter code.
- You must electronically submit a new Form RC76 when information previously provided on Form RC75 (discontinued), Form RC76, or Form RC115 (discontinued) has changed. On the new RC76 form, be sure to tick the “Change” box in Part A of the form and provide the applicable updated information.
Questions
- Consult the EFILE web pages for answers to your most frequently asked questions.
- If the answer is not available on our web pages, call your EFILE Helpdesk.
October 16, 2025 - Important information and interruption of services for annual conversion
Prior to the opening of the upcoming EFILE program, the Canada Revenue Agency's (CRA) EFILER Information System will undergo its annual conversion process.
The following services will be temporarily unavailable from Friday, October 17, 2025, at 11:00 p.m. eastern time until Monday, October 20, 2025, at 8:30 a.m. eastern time:
- EFILE online services (Register for EFILE, Yearly renewal, Account maintenance and Transmission history)
The following services will be temporarily unavailable from Friday, October 17, 2025, at 11:00 p.m. eastern time until Monday, October 20, 2025, at 6:00 a.m. eastern time:
- Transmission of T1, T2, and T3 returns
- ReFILE service
- Foreign reporting transmission web services, such as Forms T1134 and T1135
- AgriStability/AgriInvest Corporation forms transmission web service
- Transmission web service for business authorizing or cancelling a representative
- Client Data Enquiry service
- Auto-fill my return service
- Notice of assessment in tax software
- Email notifications from the CRA
- Special Elections and Returns web services (T1 and T2)
On October 20, 2025, you will receive a message inviting you to renew your participation for the 2026 EFILE program.