Study permit: After you apply

2. We process your study permit application

We’ll check your application to make sure you have all the necessary documents. If it’s incomplete, we may return your application without processing it, or request the missing documents.

We may also ask you to:

  • go to an interview with our officials in your country or
  • send us more information

You may also need to get a:

Updating your application

If you move or change your address, telephone number or any other contact information after you apply, you must update your application.

If we approve your application

You’ll get your study permit

  • at the port of entry when you arrive in Canada, or
  • mailed to you, if you’re already in Canada

Before you travel to Canada, make sure your DLI is on the list of those with approved COVID-19 readiness plans. You won’t be able to enter Canada if your DLI isn’t on this list.

If you applied for your study permit from outside Canada

We’ll send you a port of entry letter of introduction that says you’re allowed to study in Canada. This letter is not your study permit.

You need to bring this letter with you and show it to a border services officer when you arrive in Canada. We’ll also send you an electronic travel authorization (eTA) or a visitor visa (temporary resident visa) to enter Canada.

If you’re from a country where you need an eTA, the letter of introduction will include information about your eTA. Your eTA will be linked to your passport and is valid for 5 years or until your passport expires, whichever comes first. It’s important that you travel with the passport you used when you applied for your study permit.

If you’re from a country where you need a visitor visa, the visa will be in your passport. It’ll show if you can enter Canada once or multiple times. You must enter Canada before your visa expires.

If you applied for your study permit from inside Canada

If you were eligible to apply from inside Canada

We’ll mail your study permit to the Canadian address you included in your application.

If you followed the instructions to apply for a study permit from outside Canada

In this case, you filled out the form called Application for Study Permit Made Outside of Canada [IMM 1294]. If your application is approved, you’ll get an approval letter that says you’re allowed to study in Canada. This letter is called the port of entry letter of introduction.

Once you have this letter, make sure you’re eligible and then ask to get your study permit.

Who’s eligible

To get your study permit without leaving Canada, you must meet these 4 requirements:

  • you applied for a study permit
  • you received your letter of introduction
    • If you received a passport request letter, follow the instructions in that letter and then wait for your letter of introduction to arrive.
  • you have valid status in Canada
  • we receive your request to issue your permit before August 31, 2021
    • this is a temporary process to help applicants during the COVID-19 pandemic
Processing time and multiple requests

It will take at least 8 weeks for us to process your request.

Don’t make more than 1 request for your permit to be issued. Multiple requests slow down all processing.

How to request your permit

If you’re eligible, you must follow these steps once you have your letter of introduction:

  1. Contact us using the IRCC web form.
  2. When asked, Is your application being processed by an office outside Canada?, answer “No.”
  3. When you fill out the Your enquiry section, you must copy the text below to ensure that we prioritize your application.

    Message to use when you ask for your study permit to be issued:

    a11exam: I am requesting an examination and the issuance of my study permit from within Canada. My application number is [S#########]. I have received my letter of introduction, which is valid until [date].

    I entered Canada on [date] as a [visitor/student/worker].

    My correct contact information in Canada is:

    Mailing address:

    I continue to be accepted at [DLI Name] and will be/am registered in the [Name] Program.

  4. Upload a copy of your letter of introduction with your request.

We’ll review your request and contact you if we need more information.

Once it’s approved, we’ll mail you your study permit.

Co-op work permits

If you applied for a co-op work permit as part of your study permit application and you only received your study permit, follow the instructions for how to apply as a co-op student or intern.

If you weren’t approved for a co-op work permit with your study permit application, you can’t use the same process when you re-apply for a co-op work permit.

If we refuse your application

We’ll send you a letter explaining why.

We may refuse your application if you didn’t:

  • show proof that you have enough money to support yourself while studying in Canada
  • pass your medical exam, if you needed to get one
  • convince the visa officer that your main purpose in Canada is to study or
  • convince the visa officer that you’ll leave Canada at the end of your study period

If you have questions about why you were refused, contact the visa office that sent you the refusal letter.

Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: