Did you know that there are business services that can make it faster and easier for you to meet your tax obligations?

October 11, 2023

Ottawa, Ontario

Canada Revenue Agency

Hi, I’m Charlie! Charlie the chatbot. You can find me on the Canada.ca/CRA webpage where I can answer questions about your business and other tax-related matters. From April to July 2023, I was asked just over 854,000 questions in English and 156,000 questions in French. As we head into Small Business Week 2023, I am here to give you some information about business taxes based on questions that I’ve received from others.

Business registration online

When you’re running a business, certain activities will require you to have a business number (BN) or program account. Using Business Registration Online (BRO) is the fastest and easiest way to do this. Here is more information about the BN and about CRA program accounts:

My Business Account

Registering for My Business Account (MyBA) may make interacting with the CRA easier. With MyBA you can file certain tax returns, make payments, view account balances, submit documents online and so much more.

For more information about My Business Account and how to access it, go to About My Business Account - Canada.ca.

Digital Services

The Basics

Once you have a MyBA, you may also want to know about these services:


You should know about these secure methods to send and receive tax-related payments:


Make calculations quick and easy using these calculators!

Business Credits

People often want to know what credits their business may be eligible for. Some of the common ones are:

CRA Business Support and Resources

As a pilot project, I’m still learning and don’t have all the answers. However, I can lead you to resources that might help, such as how-to-guides and one-on-one support:

Business taxes can be quick and easy using our business services! Once again – I’m Charlie the Chatbot, and you can find me on the Canada.ca/CRA webpage, ready to answer your tax-related questions.

See you later!

Charlie the Chatbot


Media Relations
Canada Revenue Agency


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