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Accessing your benefits and credits
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Some of the benefits and credits the Canada Revenue Agency (CRA) administers, what you might be eligible for, and how to keep getting your benefit payments.
Available benefits and credits - Lesson completed
Some of the benefits and credits the CRA administers and how to find out if you are eligible for benefit and credit payments.
Time to complete: about 11 minutes
This lesson includes
Resources: Available benefits and credits
- Tax credits and benefits for individuals open in new window
- Provincial and territorial programs open in new window
- Contact the Canada Revenue Agency open in new window
- Benefits finder open in new window
Additional resources
- Canada child benefit (CCB) open in new window
- Child disability benefit (CDB) open in new window
- Goods and services / harmonized sales tax (GST/HST) credit open in new window
- Canada workers benefit (CWB) open in new window
- Climate action incentive payment (CAIP) open in new window
- Disability tax credit (DTC) open in new window
- Registered disability savings plan (RDSP) open in new window
- Newcomers to Canada
Available benefits and credits (part 1 of 7)
Benefits and credits explained
In Canada, many groups receive help from social programs and benefits, such as:
- families and individuals with low or modest incomes
- students
- adults 65 years and older
- persons with disabilities
The taxes we pay to the government help pay for the programs and services it offers. This includes benefits and credits.
Taxes
- Taxes
Delivering benefits and credits
The Canada Revenue Agency (CRA) processes tax returns and collects taxes, but also administers certain benefits and credits.
The CRA issues benefits and credits in different ways, such as:
- one-time payments
- regularly issued payments (monthly or quarterly)
- tax credits you claim when you do your taxes
Tax credits
- Tax credits
These benefit and credit payments can help people in different situations, including:
- students paying their tuition
- families paying for child care and food
- seniors paying for their medication
- low-income working individuals paying their rent
Tip
The CRA will calculate your benefit and credit payments using information from your income tax and benefit return, and it will notify you about the amounts you are entitled to receive for a tax year. This is why it is important to do your taxes every year, even if you had no income or your income was tax-exempt. If you have a spouse or common-law partner, they must also do their taxes every year.
Income tax and benefit return
- Income tax and benefit return
Tax year
- Tax year
The CRA also administers many provincial and territorial programs. Payments from the programs are often combined with the federal payments, although some are issued separately.
This lesson covers the most common benefits and credits administered by the CRA.
Newcomers to Canada
If you are new to Canada, you may need to fill out forms to apply for benefits and credits. However, you may not qualify for certain benefits and credits right away. If you have questions, contact the CRA.
Resources are available
After you finish this lesson, this resource link will be available:
- Newcomers to Canada
Resources are available
After you finish this lesson, these resource links will be available:
- Tax credits and benefits for individuals
- Provincial and territorial programs
Available benefits and credits (part 2 of 7)
Canada child benefit (CCB)
The Canada child benefit (CCB) is a tax-free payment that helps families with the cost of raising children under 18 years of age.
People who receive the CCB can use their payments to help pay for products and services like:
- housing
- food
- daycare
- diapers
- clothing
The CRA sends CCB payments once a month, usually on the 20th, to the person responsible for caring for the child. These payments include amounts from related provincial and territorial programs.
If your child is eligible for the disability tax credit, your CCB payments may also include the child disability benefit.
Disability tax credit (DTC)
- Disability tax credit (DTC)
You must also meet other criteria related to your citizenship and residency status. If you have questions, contact the CRA.
Citizenship status
- Citizenship status
Residency status
- Residency status
Example: Receiving monthly assistance
Jules and Luca live in New Brunswick with their 5-year-old child. They applied for the CCB when their child was born and have received monthly payments. They use their payments to help pay for the things their child needs.
Their CCB payments include their New Brunswick child tax benefit (NBCTB) and New Brunswick working income supplement (NBWIS). Jules and Lucca each do their taxes, and the CRA calculates their payments using information from the 2 returns.
Resources are available
After you finish this lesson, these resource links will be available:
- Canada child benefit
- Child disability benefit
- Contacting the Canada Revenue Agency
Applying for the CCB
Generally, you should apply for the CCB as soon as:
- your child is born
- a child starts to live with you
Fast fact
You do not need to be the child’s birth parent to receive CCB payments, as long as you meet all the criteria.
For example, you could receive CCB payments for:
- your sibling
- your niece or nephew
- your grandchild
- a child unrelated to you, like a friend’s child
You can apply for the CCB:
- using the Automated Benefits Application
- online through My Account
- by mail using Form RC66, Canada Child Benefits Application
Automated Benefits Application
- Automated Benefits Application
My Account
- My Account
If the child started to live with you more than 11 months ago, you need to provide supporting documents.
The CRA needs time to process your application.
Test yourself
Sorry, that's incorrect.
You should apply for the CCB as soon as your baby is born. The CRA will calculate your payments using information from the return you filed this year.
That's correct.
Answer: "False"
You should apply for the CCB as soon as your baby is born. The CRA will calculate your payments using information from the return you filed this year.
Available benefits and credits (part 3 of 7)
Goods and services tax / harmonized sales tax (GST/HST) credit
One of the most common taxes you pay is income tax, but you also pay sales tax when you buy goods and services. Individuals living in the same province or territory will pay the same amount of sales tax on items bought, regardless of their income.
The goods and services tax / harmonized sales tax (GST/HST) credit helps individuals and families with low or modest incomes offset the sales tax they pay.
The GST/HST credit is a tax-free payment that eligible individuals receive every 3 months (usually on the 5th of July, October, January, and April). These payments include amounts from related provincial and territorial programs.
You can generally receive GST/HST credit payments once you turn 19.
If you are under 19
You can receive GST/HST credit payments if you have (or had):
- a spouse
- a common-law partner
- a child
Fast fact
If you have a spouse or common-law partner, only one of you can get the GST/HST credit for the family. The payment amount is the same no matter who gets it.
Applying for the GST/HST credit
You don’t need to apply for the GST/HST credit. To receive it, you must simply do your taxes. The CRA uses information from your return to see if you are eligible.
The CRA calculates your GST/HST credit payments using your net income. You don’t need to submit any documents showing the amount of GST/HST you actually paid during the year.
Net income
- Net income
Tip
You should do your taxes the year before you turn 19, so that the CRA can calculate your GST/HST payments as soon as you are old enough to receive them.
Resources are available
After you finish this lesson, this resource link will be available:
- GST/HST credit
Test yourself
Sorry, that's incorrect.
Luisa is single and does not have a child, so she must be 19 to qualify for GST/HST credit payments. However, she should do her taxes this year so the CRA can automatically calculate her payments once she is old enough.
Luisa can start receiving payments in April of next year. That will be after she turns 19.
That's correct.
Answer: "No"
Luisa is single and does not have a child, so she must be 19 to qualify for GST/HST credit payments. However, she should do her taxes this year so the CRA can automatically calculate her payments once she is old enough.
Luisa can start receiving payments in April of next year. That will be after she turns 19.
Available benefits and credits (part 4 of 7)
Canada workers benefit (CWB)
The Canada workers benefit (CWB) helps give a financial boost to individuals and families working and earning a low income.
The CWB can help with the cost of things like:
- transportation to work
- clothes for work
- supplies for work
The CWB includes a basic amount and a disability supplement if you are eligible for the disability tax credit. The amount you can receive for the CWB depends on your income and where you live.
Tip
You don’t qualify for the CWB if you are a full-time student for more than 13 weeks in the year, unless you have an eligible dependant.
You claim the CWB as a refundable tax credit when you do your taxes.
Refundable tax credits
- Refundable tax credits
Resources are available
After you finish this lesson, this resource link will be available:
- Canada workers benefit
Applying for CWB advance payments
If you are eligible for the CWB, you can apply to receive up to half in advance payments instead of waiting for tax time.
You receive payments based on your estimate of your income for the tax year. Any adjustments to your payments will be calculated when you do your taxes.
To apply for advance payments, you can:
- send your application to the CRA online using My Account
- mail a completed Form RC201, Canada Workers Benefit Payments Application, to the CRA
Example: Adjusting CWB advance payments
Eugene has worked at the same part-time job for many years. He estimated his income for the tax year and calculated that he was eligible to receive $1,200 for the CWB. He applied for CWB advance payments in January and received half of his CWB in advance ($1,200 x 50% = $600).
A few months after he applied for the advance payments, Eugene started working a second job. This meant he earned more income than he had estimated.
Eugene calculated his actual CWB amount when he did his taxes. He was entitled to $950 because his income was higher than he had estimated. He received the difference ($950 - $600 = $350) as part of his tax refund.
Refund
- Refund
Available benefits and credits (part 5 of 7)
Climate action incentive payment (CAIP)
The climate action incentive payment (CAIP) is a tax-free benefit paid to help individuals and families with the cost of the federal pollution pricing. The benefit includes a basic amount and a supplement for residents of small and rural communities.
The CAIP is available to residents of:
- Alberta
- Saskatchewan
- Manitoba
- Ontario
- Newfoundland and Labrador
- Nova Scotia
- Prince Edward Island
The CRA sends CAIP payments in April, July, October and January.
You can generally start receiving the CAIP once you turn 19.
If you are under 19
You can receive GST/HST credit payments if you have (or had):
- a spouse
- a common-law partner
- a child
Resources are available
After you finish this lesson, this resource link will be available:
- Climate action incentive payment
Applying for the CAIP
You don’t need to apply for the CAIP. The CRA uses information from your tax return to see if you are eligible.
Available benefits and credits (part 6 of 7)
Disability tax credit (DTC)
The disability tax credit (DTC) is a non-refundable tax credit. The DTC helps people with physical or mental impairments reduce the income tax they may have to pay.
Non-refundable tax credits
- Non-refundable tax credits
The DTC helps offset the costs related to an impairment, such as:
- medication and equipment
- home accessibility expenses
- specialist fees
- travel to appointments
You may also be able to transfer your DTC to a supporting family member, if they provide you with things like:
- food
- shelter
- clothing
Being eligible for the DTC opens the door to other federal, provincial, or territorial programs, such as:
- registered disability savings plan (RDSP)
- Canada workers benefit
- child disability benefit
Registered disability savings plan (RDSP)
- Registered disability savings plan (RDSP)
Resources are available
After you finish this lesson, these resource links will be available:
- Disability tax credit
- Registered disability savings plan
Applying for the DTC
You must apply and be approved for the DTC before claiming it on your tax return.
You must complete a Form T2201, Disability Tax Credit Certificate, with a medical practitioner. Medical practitioners may use the DTC digital application to complete their portion of the form. You can send the form to the CRA online through My Account or by mail.
Example: Qualifying for the DTC
Maxine is 16 and has developed a severe hearing impairment. Her doctor expects it to be long-term. Her parents completed a Form T2201, Disability Tax Credit Certificate, with her doctor, and the CRA approved the form.
Maxine does not owe tax on her income this year, so she will not benefit from the DTC. However, she can transfer the DTC to her parents because they support her. Maxine may claim the DTC in the future with a higher income.
Since Maxine qualifies for the DTC, she now qualifies for other programs. For example, her parents opened a registered disability savings plan for her long-term financial security. Another benefit she qualifies for is the child disability benefit, and her parents now receive that benefit with their Canada child benefit payments.
Available benefits and credits (part 7 of 7)
Benefits Finder
If you want to see what other kinds of benefits are available, you may use the Benefits Finder.
To see what you may be eligible to receive, you have to answer a few questions.
Resources are available
After you finish this lesson, this resource link will be available:
- Benefits Finder
Don’t miss out on your benefit payments - Lesson completed
When to expect your benefits and how to keep getting them.
Time to complete: about 8 minutes
This lesson includes
-
5 sections
- 2 questions to test yourself
Resources: Don’t miss out on your benefit payments
Don’t miss out on your benefit payments (part 1 of 5)
Knowing your responsibilities
You don’t need to apply for your benefits and credits every year, but you do have certain responsibilities.
To avoid delays or a stop to your benefits, you must:
- do your taxes every year
- update your information
- respond to the Canada Revenue Agency (CRA) (if you are asked for information)
You can generally still receive the payments you’re entitled to if you are late fulfilling a responsibility, but you may need to send more documents.
Resources are available
After you finish this lesson, this resource link will be available:
- Keep getting your payments
Don’t miss out on your benefit payments (part 2 of 5)
Doing your taxes
The CRA calculates many benefit payments using information from your income tax and benefit return. This is why it is important to do your taxes every year, even if you had no income or your income was tax-exempt.
Income tax and benefit return
- Income tax and benefit return
You should always do your taxes by the deadline to make sure the CRA has time to calculate your benefit payments. For most individuals, the deadline is April 30.
Example: Delayed benefit payments
Dominique started working at the end of 2021 and knew her income was low enough to not owe income tax. She forgot to do her taxes by the deadline and only realized when she didn’t receive a GST/HST credit payment in July 2022.
Dominique then did her taxes online and got her notice of assessment a few weeks later. The CRA needed time to process her account and issued the GST/HST credit payment she missed in September 2022. Dominique received the rest of her benefit payments on time.
Goods and services tax / harmonized sales tax (GST/HST) credit
- Goods and services tax / harmonized sales tax (GST/HST) credit
Calculating family net income
If you have a spouse or common-law partner, the CRA needs information from both of you to know what you’re entitled to.
Each of you has to do your taxes every year to receive your benefit and credit payments.
The CRA will combine your incomes to determine your family net income. The CRA uses this amount to calculate your payment amounts.
Resources are available
After you finish this lesson, this resource link will be available:
- Get ready to do your taxes
Don’t miss out on your benefit payments (part 3 of 5)
When to expect your benefit payments
To be better prepared to keep receiving your benefit and credit payments, it helps to know the timeline the CRA follows to calculate them.
A tax return provides information about your tax situation in a tax year. You can start to do your taxes in February after the previous tax year ends on December 31.
Tax year
- Tax year
The CRA uses information from your return to calculate your benefit and credit payments. The CRA issues most of these payments from July of one year to June of the next year. This period is called the benefit year.
Example: Payment calculation dates
Sandy filed their 2021 tax return in April 2022. The NETFILE-certified tax software asked many questions about their situation on December 31, 2021, the last day of the tax year.
The CRA calculated their GST/HST credit payments using this information and issued payments in:
- July 2022
- October 2022
- January 2023
- April 2023
Don’t miss out on your benefit payments (part 4 of 5)
Updating your information
Your tax return generally shows the most recent and accurate information the CRA has on file for you. The CRA calculates most of your benefit and credit payments a few months after you do your taxes.
A lot can happen in a few months, such as:
- getting married
- having a baby
- moving to a different province or territory
This is why you should contact the CRA if your personal situation changes.
Resources are available
After you finish this lesson, these resource links will be available:
- Updating your CRA information
- Contacting the CRA
The effect on your benefit and credit payments
Your benefit and credit payment amounts can go up or down when your personal situation changes, including a change to:
- your marital status
If you have a spouse or a common-law partner, the CRA uses your family net income to calculate your payments - the province or territory where you live
Some provinces and territories offer extra payments for the people who live there - the number of children in your care
Many benefits and credits include amounts for children in your care
The CRA issues your payments based on the information it has available. When your information is not up to date, you may receive more or less than what you are entitled to. The CRA will make adjustments to balance your account. This could mean that you are missing out on benefit payments when you need them or have to pay an amount you received back to the CRA.
Reaching the right person
It’s important to update your:
- address
- phone number
- banking information
Keep your contact information up to date to make sure your payments go to the right place. This also lets the CRA know how to reach you, if needed.
Test yourself
Sorry, that's incorrect.
She should update her personal information so the CRA can send her the correct benefit and credit payment amounts.
- Céline is now divorced, so the CRA will calculate her payments using her income instead of the family net income. This might increase her payments.
- Céline is living in a new province, so she might be entitled to a different provincial payment. This might increase her payments.
- Céline is no longer using her old account, so she needs to update her direct deposit information to keep getting her payments.
That's correct.
Answer: "Yes, she should update update her personal information with the CRA"
- Céline is now divorced, so the CRA will calculate her payments using her income instead of the family net income. This might increase her payments.
- Céline is living in a new province, so she might be entitled to a different provincial payment. This might increase her payments.
- Céline is no longer using her old account, so she needs to update her direct deposit information to keep getting her payments.
Sorry, that's incorrect.
She should update her personal information so the CRA can send her the correct benefit and credit payment amounts.
- Céline is now divorced, so the CRA will calculate her payments using her income instead of the family net income. This might increase her payments.
- Céline is living in a new province, so she might be entitled to a different provincial payment. This might increase her payments.
- Céline is no longer using her old account, so she needs to update her direct deposit information to keep getting her payments.
Sorry, that's incorrect.
She should update her personal information so the CRA can send her the correct benefit and credit payment amounts.
- Céline is now divorced, so the CRA will calculate her payments using her income instead of the family net income. This might increase her payments.
- Céline is living in a new province, so she might be entitled to a different provincial payment. This might increase her payments.
- Céline is no longer using her old account, so she needs to update her direct deposit information to keep getting her payments.
Don’t miss out on your benefit payments (part 5 of 5)
Responding to the CRA
If you receive a letter or a phone call from the CRA, don’t panic! It’s normal for the CRA to contact individuals to ask for more information or supporting documents.
You might hear from the CRA if:
- you recently applied for a benefit and a document was missing
- the CRA needs to confirm some of your information
- your account was selected for review
Protect yourself
The CRA will not use text messages or instant messaging, such as Facebook Messenger or WhatsApp, to start a conversation with you about your taxes, benefits, or My Account.
My Account
- My Account
What to do if you receive a letter from the CRA
Often, a letter from the CRA will ask for:
- proof of your marital status
- proof of your address
- proof that you are the person primarily responsible for your child
Tip
Certain letters can be sent electronically. Register for My Account and set your correspondence preferences to “Electronic mail” to receive an email letting you know when mail is available in My Account.
Read a CRA letter carefully and send any requested information as soon as possible. You can call the number on the letter if you have questions or need more time.
You can send requested information:
- electronically through My Account
- by fax, to a fax number given in a letter
- by mail, to an address given in a letter
Fast fact
It is important to not ignore a letter.
If the CRA does not hear back from you, it could delay or stop your benefit and credit payments. The CRA may also ask you to pay back the amounts you’ve already received.
Contact the CRA if you didn’t respond to a letter and were asked to pay back your benefits. You may still be able to send the necessary information and restart your payments.
Resources are available
After you finish this lesson, this resource link will be available:
- What to do if the CRA reviews your benefits
Test yourself
Sorry, that's incorrect.
Lou should read the original letter and contact the CRA before paying the balance.
The letter may have been asking for more information about his personal situation. If he is eligible for the payments and can send requested documents, the CRA can reverse the balance and restart his payments.
That's correct.
Answer: "No"
The letter may have been asking for more information about his personal situation. If he is eligible for the payments and can send requested documents, the CRA can reverse the balance and restart his payments.
Quiz: Accessing your benefits and credits
Take the quiz after you’ve finished all the lessons for: Accessing your benefits and credits.
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Your quiz results:
- You answered 012345678 out of 8 questions correctly
Quiz: Accessing your benefits and credits (8 questions)
Take the quiz after you’ve finished all the lessons for: Accessing your benefits and credits.
Question 1
That's correct.
Answer: "The final result of your tax return"
The CRA issues benefits and credits in different ways, such as:
- one-time payments
- regularly issued payments (monthly or quarterly)
- tax credits you claim when you do your taxes
Sorry, that's incorrect.
The CRA does not issue benefit and credit payments as a salary bonus.
The CRA issues benefits and credits in different ways, such as:
- one-time payments
- regularly issued payments (monthly or quarterly)
- tax credits you claim when you do your taxes
Sorry, that's incorrect.
A benefit or credit administered by the CRA will not be a payment made for one of your bills.
The CRA issues benefits and credits in different ways, such as:
- one-time payments
- regularly issued payments (monthly or quarterly)
- tax credits you claim when you do your taxes
Sorry, that's incorrect.
A refund of a personal subscription is not one of the benefits and credits administered by the CRA.
The CRA issues benefits and credits in different ways, such as:
- one-time payments
- regularly issued payments (monthly or quarterly)
- tax credits you claim when you do your taxes
Question 2
Sorry, that's incorrect.
The GST/HST credit is not paid to Canadian non-profit organizations.
The GST/HST credit helps individuals and families with low or modest incomes offset the sales tax they pay. The credit is a tax-free payment that eligible individuals receive every 3 months
Sorry, that's incorrect.
The GST/HST credit is not related to reducing greenhouse gas emissions. There is no greenhouse solutions tax.
The GST/HST credit helps individuals and families with low or modest incomes offset the sales tax they pay. The credit is a tax-free payment that eligible individuals receive every 3 months
That's correct.
Answer: What is the purpose of the goods and services tax / harmonized sales tax (GST/HST) credit
The GST/HST credit helps individuals and families with low or modest incomes offset the sales tax they pay. The credit is a tax-free payment that eligible individuals receive every 3 months.
Sorry, that's incorrect.
The GST/HST credit is not paid to corporations.
The GST/HST credit helps individuals and families with low or modest incomes offset the sales tax they pay. The credit is a tax-free payment that eligible individuals receive every 3 months
Question 3
Sorry, that's incorrect.
This individual may qualify for the CWB, because they have a low, working income and are in school part-time.
You are not eligible for the CWB if you are a full-time student for more than 13 weeks in the year, unless you have an eligible dependant.
Sorry, that's incorrect.
This individual may qualify for the CWB, depending on their income.
You are not eligible for the CWB if you are a full-time student for more than 13 weeks in the year, unless you have an eligible dependant.
Sorry, that's incorrect.
This individual may qualify for the CWB.
You are not eligible for the CWB if you are a full-time student for more than 13 weeks in the year, unless you have an eligible dependant.
That's correct.
Answer: Which of the following individuals would not be eligible for the CWB?
You are not eligible for the CWB if you are a full-time student for more than 13 weeks in the year, unless you have an eligible dependant.
Question 4
Non-refundable tax credits
- Taxes
That's correct.
Answer: "Yes"
You must apply and be approved for the DTC before you can claim it on your tax return. You must complete a Form T2201, Disability Tax Credit Certificate, with a medical practitioner. You can send the form to the CRA online through My Account or by mail.
Sorry, that's incorrect.
You must apply and be approved for the DTC before you can claim it on your tax return. You must complete a Form T2201, Disability Tax Credit Certificate, with a medical practitioner. You can send the form to the CRA online through My Account or by mail.
Question 5
My Account
- Taxes
That's correct.
Answer: "What is one responsibility you have to prevent delays or a stop to your benefits"
To avoid delays or a stop to your benefits, you must:
- do your taxes every year
- update your information
- respond to the CRA (if you are asked for information)
Sorry, that's incorrect.
The CRA does not require monthly information updates.
To avoid delays or a stop to your benefits, you must:
- do your taxes every year
- update your information
- respond to the CRA (if you are asked for information)
Sorry, that's incorrect.
The CRA does not require monthly information updates.
To avoid delays or a stop to your benefits, you must:
- do your taxes every year
- update your information
- respond to the CRA (if you are asked for information)
Sorry, that's incorrect.
You don’t need to register for My Account to prevent delays or a stop to your benefits. However, it is a useful service to view and manage your personal information.
To avoid delays or a stop to your benefits, you must:
- do your taxes every year
- update your information
- respond to the CRA (if you are asked for information)
Question 6
That's correct.
Answer: "Yes"
If you do your taxes late, you can generally still receive the payments you’re entitled to, even those you may have missed. However, you may need to send more documents.
Sorry, that's incorrect.
If you do your taxes late, you can generally still receive the payments you’re entitled to, even those you may have missed. However, you may need to send more documents.
Question 7
Sorry, that's incorrect.
Changing your university program will not affect your benefit or credit payments.
You should keep your personal information up to date with the CRA, including when there is a change to:
- your marital status
- the province or territory where you live
- the number of children in your care
Sorry, that's incorrect.
Buying a new car will not result in any changes to your benefit or credit payments.
You should keep your personal information up to date with the CRA, including when there is a change to:
- your marital status
- the province or territory where you live
- the number of children in your care
That's correct.
Answer: When should you update your personal information
A change to your marital status can change your benefit and credit payments, because the CRA uses your family net income to calculate your payments.
You should keep your personal information up to date with the CRA, including when there is a change to:
- your marital status
- the province or territory where you live
- the number of children in your care
Sorry, that's incorrect.
A home renovation will not result in a change to your benefit and credit payments.
You should keep your personal information up to date with the CRA, including when there is a change to:
- your marital status
- the province or territory where you live
- the number of children in your care
Question 8
That's correct.
Answer: "What is a consequence of not responding to the CRA on time"
If the CRA does not hear back from you, it could delay or stop your benefit and credit payments. The CRA may also ask you to pay back the amounts you’ve already received.
Contact the CRA if you didn’t respond to a letter and were asked to pay back your benefits. You may still be able to send the necessary information and restart your payments.
Sorry, that's incorrect.
The CRA will not send you a text message asking for personal information. The CRA will only send a text if you ask to receive a one-time passcode for a CRA sign-in service like My Account.
If the CRA does not hear back from you, it could delay or stop your benefit and credit payments. The CRA may also ask you to pay back the amounts you’ve already received.
Contact the CRA if you didn’t respond to a letter and were asked to pay back your benefits. You may still be able to send the necessary information and restart your payments.
Sorry, that's incorrect.
Your account with the CRA cannot be cancelled.
If the CRA does not hear back from you, it could delay or stop your benefit and credit payments. The CRA may also ask you to pay back the amounts you’ve already received.
Contact the CRA if you didn’t respond to a letter and were asked to pay back your benefits. You may still be able to send the necessary information and restart your payments.
Sorry, that's incorrect.
You will not be prevented from contacting the CRA if you fail to respond to a letter
If the CRA does not hear back from you, it could delay or stop your benefit and credit payments. The CRA may also ask you to pay back the amounts you’ve already received.
Contact the CRA if you didn’t respond to a letter and were asked to pay back your benefits. You may still be able to send the necessary information and restart your payments.
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