Sponsor your parents and grandparents: After you apply

Processing time ?

20 to 24 months

Check application processing times

The persons you sponsor may need to give biometrics after they apply. This processing time includes the time they need to give their biometrics.

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How we process your application

We’ll review your sponsorship application and return it to you if:

  • it’s incomplete
  • fees are missing
  • you weren’t invited to submit a complete application
  • we didn’t receive it within the deadline specified in your invitation

If we begin to process your application, we’ll:

  • send you an:
    • application number
    • acknowledgment of receipt
  • assess your eligibility as a sponsor
  • assess if the person you’re sponsoring is eligible for permanent residence

If we refuse you as a sponsor

If we refuse you as a sponsor, you can choose to have us continue processing the application for permanent residence for your family members.

  • If you choose to withdraw your application, you won’t get the $75 CAN sponsorship fee back. You’ll get all other fees back.
  • If you want us to continue processing, you won’t get any fees back.

If you’re approved as a sponsor

We’ll assess the eligibility of the person(s) you want to sponsor.

Your parents and grandparents can link their application to their online account

When we start processing your family members’ application, we’ll send them a letter with their application number.

After they get this letter, the principal applicant can link their application to their online account. This way, they can communicate with us quickly and securely and get updates and messages about their application online.

Find out how to create an online account and link an application.

You (the sponsor) can link their application for them if you’re handling your family members’ application and you’re designated as their representative.

See the top questions about linking your application.

The persons you’re sponsoring must send us the additional documents we need.

During processing, we’ll ask the persons you’re sponsoring to submit their:

We’ll send instructions and let your family members know how much time they have to send us this information.

You must tell us of any change in circumstances, such as:

  • birth or adoption of children
  • marriage or divorce
  • death of an applicant or dependant
If you live in Quebec

You must do the following steps before we assess the eligibility of your family members:

If the Government of Quebec approves your undertaking application, they’ll send us the information we need to process your parents’ and grandparents` permanent resident application.

If we approve your parents’ and grandparents’ permanent residence application

To finish processing their application, your parents and grandparents, and their dependants who are immigrating to Canada with them, will have to send us:

  • their passports, or photocopies of their passports (we’ll let you know which one they should send)
  • 2 photos
  • the receipt for the right of permanent residence fee, if you haven’t sent it to us already.

We’ll let them know where to send this information. Once we have it and we finish processing their application, we’ll send them:

  • a document confirming they have been approved to become Canadian permanent residents
    • We call this document the Confirmation of Permanent Residence (COPR).
  • a permanent resident visa, if required
    • If the persons you’re sponsoring are from countries whose citizens need a visa to travel to Canada, we’ll give them a permanent resident visa in their passport. We’ll do this even if they are already in Canada.

Check the expiry dates on the permanent resident visa and COPR.

The persons you’re sponsoring will have to show their COPR and their permanent resident visa (if we issued one) to the border services officer or immigration officer in Canada before their documents expire.

Find out more about how your family members can prepare for arrival.

If we refuse your parents’ and grandparents’ permanent residence application

If we refuse their permanent residence application, we’ll let you know:

  • why we refused it
  • how to appeal the decision

Track and update your application

During processing, track your application and make sure it’s up to date by:

Check the status of your application

For sponsors

Sponsors can check the status of their application by using our online tool.

As the sponsor, if you want to check on your parents’ and grandparents’ application status, you must first request to get access to their information.

For the persons being sponsored

The persons you’re sponsoring can check their application in 2 ways. They can:

If your processing time has passed

If the normal processing time for your application has passed, you can contact us using our Web form.

Keep your information up to date

To avoid delays in processing, make sure your contact information and your application details are up to date.

Use our Web form to tell us of changes in your application, such as:

  • marriage or divorce
  • birth or adoption of a child
  • death of an applicant or dependant
  • contact information updates, including:
    • email
    • phone number
    • mailing address

Don’t mail us changes for your contact or application information. If you do, we won’t acknowledge your request and we won’t update your application. This could lead to a delay in processing your application.

If you change your contact information, make sure you check your old contact information until we update your application.

Add or change a representative or get access to your family member’s information

Even as the sponsor, you don’t automatically get access to your parents’ and grandparent’s information. You have to request it.

If you want to handle your parents’ and grandparents’ application for them

You’ll be acting as what we call a representative if you want to:

  • fill out and submit your parents’ and grandparents’ application for them
  • communicate with us on their behalf

To become your parents’ and grandparents’ representative, complete, sign and save the form to appoint or change a representative. The persons you’re sponsoring must also sign to form.

Include it with your application. If you’ve already submitted your application, send it to us through our Web form.

In your request, include your:

  • full name
  • date of birth
  • country of birth
  • application number (if you know it)
  • relative’s Client ID Number (UCI) (if you know it)

You can upload the form after you’ve completed all the required fields.

If you want to check on your parents’ and grandparents’ application status

As the sponsor, you may want to have access to your parents’ and grandparents’ information without being in charge of their application. For example, you may want to check their application status on their behalf, but not act as their representative.

To protect their privacy, they need to give us their written consent before we’ll share any of their personal information with you or give anyone access to their application information.

Find out how the persons you’re sponsoring can give you access to their information.

Withdraw your sponsorship application

You can withdraw your sponsorship application at any time before the person you’re sponsoring becomes a permanent resident of Canada.

You may be able to get a refund if we haven’t started processing your application.

Use our web form to request the withdrawal of your sponsorship application.

In your request, include your:

  • full name
  • date of birth
  • country of birth
  • application number (if you know it)
  • relative’s Client ID Number (UCI) (if you know it)

Submit your right of permanent residence fee or request a refund

The right of permanent residence fee must be paid before the persons you’re sponsoring can become permanent residents. If it wasn’t paid, we’ll contact the persons you’re sponsoring to explain how they can pay the right of permanent residence fee online.

You can request a refund for the right of permanent residence fee if:

  • you’re withdrawing your sponsorship
  • your parent or grandparent was refused
    • We can only issue refunds once you decline your right of appeal.

To send us the proof of payment or to request a refund, use our Web form. In your request, include the:

  • full name
  • date of birth
  • country of birth
  • application number (if you know it)
  • relative’s Client ID Number (UCI) (if you know it)
  • copy of the official receipt
  • copy of signed right of appeal (if you have one)

You can upload the official receipt after you’ve completed all the required fields.

Don’t send the same request more than once. It’ll delay the processing of your application.

Need help?

If you need help, you can find answers to your questions in the Help Centre.

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