Help with using the CRA sign-in services
Find help with using My Account, My Business Account and Represent a Client. Learn about registering for and managing your sign-in service, updating your personal and business information, and getting and giving authorization.
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Registration
My Account registration
Registration instructions, sign-in options for My Account
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My Business Account registration
Registration instructions, sign-in options for My Business Account
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Represent a Client registration
Registration instructions, sign-in options for Represent a Client
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Verify your identity
The document verification service, CRA security code
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Review and update your information
My Account: Update your information
Change your address, phone number, direct deposit and other personal information
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My Business Account: Update your information
Change your business information, add more businesses to your account
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Represent a Client: Update your information
Review and update information about yourself, your business, and your clients
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Direct Deposit
Sign up for or change your direct deposit information
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Access your sign-in service
Sign-in services availability
Hours of service, browser requirements
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About CRA user ID and password
How to use or recover a CRA user ID and password, change your sign-in option
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About Sign-In Partners
When to use a Sign-In Partner, your privacy, switching Sign-In Partners
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About provincial partners
When to use a provincial partner, benefits and limitations
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Multi-factor authentication (MFA)
MFA options, what to do if you can't receive your one-time passcode
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Locked account
Recover a locked account, avoid getting locked out
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Manage your sign-in service
Keep your CRA sign-in services secure
Manage security options, monitor for suspicious activity
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Representatives: Request authorization
How to request authorization to access someone else's information
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Authorize a representative
Who can be a representative, your responsibilities, levels of access you can give, ways to authorize
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Confirm an authorization request
How to verify authorization requests submitted by representatives using the CRA sign-in services
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Cancel a representative's authorization
How to cancel your representative's authorization
Authorization, Authorized, Representative, Cancel, Access
Manage how your business uses Represent a Client
Register your business, create a BN Group, associate employees, assign taxpayers
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Create and manage a GroupID in Represent a Client
Create a GroupID, associate representatives
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If you cannot find what you are looking for, contact the CRA for assistance.
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