CAF grievances

CAF recourse and complaint mechanisms

We are also working on recourse and complaint mechanism information related to careers, compensation and benefits, discrimination, health and official languages.

Always keep in mind that if you decide to submit a grievance, you must do so within 90 days (3 months) of the date you knew or ought reasonably to have known of the decision, act or omission that affected you. If a decision cannot be reached through informal resolution during that timeframe, a grievance can be submitted simultaneously. In the meantime, if the situation is resolved through informal resolution, you can then cancel your grievance.

Note: Submitting a ‘Notice of Intent’ does not count as a submission within the timeframe. 

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