Guide for Sponsorship Agreement Holders to privately sponsor refugees (IMM 5413)

As of May 1, 2018, new forms and guides have come into effect for the Private Sponsorship of Refugees (PSR) Program. In order to accommodate those who have already completed the old versions of the forms, previous versions of the forms will continue to be accepted until June 1, 2018.

Old versions of the Schedule 2–Refugees Outside Canada [IMM 0008 SCHEDULE 2] will continue to be accepted until December 31, 2018. Please note that applications submitted with incorrect versions of the forms will be returned to you without processing.

This is not a legal document.

You, the Sponsorship Agreement Holder (SAH), can ask for this guide in another format.

Use this guide to privately sponsor a refugee. Here is a simple overview of what you will need to do:

  1. Read this guide and fill in the sponsorship forms.
  2. Use the checklist to gather your supporting documents.
  3. Make sure the Principal Applicant (PA) and their family members fill in the forms for permanent residence (refer to the Guide for Convention Refugees and Humanitarian - Protected Persons Abroad – IMM 6000).
  4. Submit the sponsorship application and the refugee’s permanent residence application together in one package to the Resettlement Operations Centre in Ottawa (ROC-O). We strongly encourage sponsors to keep a copy of each application submitted to us as applications approved, withdrawn or refused cannot be returned to you.
  5. Support the refugees after they arrive in the expected community of settlement.

Symbols used in this guide

This guide uses these symbols to draw your attention to important information:

Required step

What you must do to have your application processed.

Important information

Important information that you need to know to avoid delays or other problems.

Get more information

Where to get more information.

For more information on who can apply and how, visit the Refugee Sponsorship Training Program (RSTP).

Important informationSee Appendix C for a list of acronyms used throughout this guide.

Required stepIf you live in Quebec

Do not use this application if you live in Quebec. Sponsors living in Quebec must contact the Ministère de l’Immigration, de la Diversité et de l’Inclusion (MIDI).

Required stepJoint Assistance Sponsorship (JAS) Program

Do not use this application for JAS cases (sponsoring refugees with special needs). To sponsor under the Joint Assistance Sponsorship (JAS) Program see the Joint Assistance Sponsorship Guide (IMM 5493).

Required stepOne Year Window (OYW) of Opportunity Provision

Do not use this application if you would like to bring a non-accompanying family member (also known as a dependent) to Canada under the OYW provision. See the OYW guide.

Parties to the sponsorship

Parties to the sponsorship (also known as sponsors or the sponsoring group) include every person who signs the Sponsorship Undertaking as part of a SAH sponsorship application.

Sponsorship Agreement Holders (SAH)

An organization that has signed a Sponsorship Agreement with Immigration, Refugees and Citizenship Canada (IRCC) to help support refugees from abroad when they resettle in Canada. SAHs can sponsor refugees themselves or work with others in the community to sponsor refugees (Constituent Groups (CG) and/or co-sponsors). They are usually religious, ethnic, community or service organizations.

For dealings with IRCC, you have to authorize a person to act on your behalf, referred to as the Signing Authority:

  • has the authority to submit sponsorship applications on behalf of your organization;
  • can legally bind your organization to the terms of the private sponsorship as part of the organization’s Sponsorship Agreement with IRCC; and
  • must submit a completed Sponsor Assessment Form (IMM 5492) to IRCC.INPSR-PPPRRI.IRCC@cic.gc.ca (required one time - this form will be kept on file).

Constituent Groups (CG)

A group authorized by a SAH to sponsor refugees under the Sponsorship Agreement. An example of a CG is a local congregation or chapter of a national church or organization that is a SAH.

For dealings with us, your CG has to authorize a person to act on their behalf, referred to as the Signing Authority:

  • has the authority to submit sponsorship applications on behalf their group;
  • can legally bind their group to the terms of the private sponsorship; and
  • must submit a completed Sponsor Assessment form (IMM 5492) (PDF, 664 KB) as part of each new sponsorship application.

Co-Sponsors

An individual or organization that partners with a SAH to help with settlement and provide support to the refugees. Co-sponsors can be family members of the refugees. The organizational co-sponsor must be an organization (for-profit or not), an association or a corporation (incorporated or not).

For dealings with us, your organizational co-sponsor has to authorize a person to act on their behalf, referred to as the Signing Authority:

  • has the authority to submit sponsorship applications on behalf of their organization;
  • can legally bind their organization to the terms of the private sponsorship; and
  • must submit a completed Sponsor Assessment form (IMM 5492) (PDF, 664 KB) as part of each new sponsorship application.

Other people involved in the sponsorship

Immigration Representative

Applying to sponsor a refugee does not automatically authorize you to conduct business on their behalf. If the PA wants to authorize your group to do business with us on their behalf (provide us with updates about their situation), they must fill out the Use of a Representative Form (IMM 5476).

You can also use this form to appoint a third-party immigration representative to represent you as the sponsor. The immigration representative will do business with us on your behalf. They can be an immigration consultant, lawyer, friend or family member. Find out about becoming or using an immigration representative.

Representative in the expected community of settlement

You must reside or have representatives in the community where the refugees expect to settle. See section 153(1)(a) of the Immigration and Refugee Protection Regulations (IRPR) for more information. This means that one of the following persons or organizations must be based in the community where the refugees are expected to settle:

The representative:

  • lives in the PA’s expected community of settlement;
  • represents the sponsor in the community, according to the scope of representation agreed between the representative and the sponsor;
  • is not a party to the sponsorship (does not sign the Sponsorship Undertaking); and
  • while expected to help support the refugee, is not liable to fulfill the sponsorship obligations

Appointing a representative does not diminish the sponsoring group’s obligations with IRCC. You must fulfill all responsibilities as per the Sponsorship Undertaking and outlined in the Settlement Plan. Everyone who signed the Sponsorship Undertaking remains equally responsible.

Required stepTo assess whether your sponsoring group meets the residency requirements, we will compare the sponsors’ addresses on the Sponsorship Undertaking (IMM 5373) or the representative’s address on the Appointment of Representative(s) in Expected Community of Settlement (IMM 5956) form with the province and city (where the refugees plan to live) listed in question 5 of the PA’s Generic Application Form for Canada (IMM 0008). Your application will be refused if it does not meet residency requirements when you submit it to ROC-O.

Refugees who can be included in the PSR application

Principal Applicant (PA)

When a family applies for permanent residence together, one family member must be the “principal” applicant. If the PA is applying with family members to immigrate to Canada, the PA is usually the head of family.

Under the Canadian immigration system, a family includes:

  • the PA;
  • the PA’s spouse or common-law partner;
  • the PA’s dependent child;
  • the dependent child of the PA’s dependent child;
  • the dependent child of the PA’s spouse/common-law partner; and
  • the dependent child of the PA’s spouse/common-law partner’s dependent child.

See subsection 1(3) IRPR for the legal definition of the word “family member. You can also refer to the Guide for Convention Refugees and Humanitarian – Protected Persons Abroad (IMM 6000).

Steps to sponsor a refugee

If you do not already have a refugee to sponsor, we can match you with one. Find out about the Blended Visa Office-Referred (BVOR) Program.

Step 1: Make sure you are eligible

General eligibility requirements for all sponsors:

The SAH, CG and organizational co-sponsor’s Signing Authority and the individual co-sponsor must:

As per 156 (1), the following persons are ineligible to be a party to a sponsorship:

  1. a person who has been convicted in Canada of the offence of murder or an offence set out in Schedule I or II to the Corrections and Conditional Release Act, regardless of whether it was prosecuted by indictment, if a period of five years has not elapsed since the completion of the person’s sentence;
  2. a person who has been convicted of an offence outside Canada that, if committed in Canada, would constitute an offence referred to in paragraph (a), if a period of five years has not elapsed since the completion of the person’s sentence imposed under a foreign law;
  3. a person who is in default of any support payment obligations ordered by a court;
  4. a person who is subject to a removal order;
  5. a person who is subject to a revocation proceeding under the Citizenship Act; and
  6. a person who is detained in any penitentiary, jail, reformatory or prison.

Sponsorship Agreement Holders (SAH)

Your organization must:

  • be an incorporated organization that has signed a Sponsorship Agreement with us;
  • assume overall responsibility for the management of sponsorships under your agreement;
  • have the necessary financial resources, expertise and commitment needed to support the refugees;
  • meet the residency requirements.

Constituent Groups (CG)

The CG must:

Co-Sponsors

Co-sponsors who are partnering with the SAH must sign the Sponsorship Undertaking and assume the responsibilities that were agreed to in the Settlement Plan.


Step 2: Use the document checklist

Use the document checklist below to ensure your application is complete.

If you don’t include all the requested forms and documents listed on the checklist, the application will be returned to you without being processed.

Important informationAssemble all your documents as listed below and submit them in this order. The first page should be the Sponsorship Undertaking (IMM 5573) and so on.

Do not submit original documents unless otherwise indicated below. Only submit photocopies to us; if your application is refused, approved or withdrawn, no documents will be returned to you.

Part 1 – PSR Application Package

1. Sponsorship Undertaking –Sponsorship Agreement Holders (SAH) (IMM 5373)
Common reasons for return:
  • Form was not submitted.
  • Invalid version of form was submitted.
  • Form was handwritten.
  • Incomplete contact information:
    • Section A – SAH Information
    • Section B – CG Information
    • Section C – Co-Sponsor Information
  • One or more email addresses are missing or email provided is not the sponsors’ own personal email address.
  • Family member does not meet the definition of a family member as per the IRPR.
  • PA and family member information does not match the Generic Application Form (IMM 0008).
  • Form was not signed and/or is dated more than 90 days from the date of the application’s submission to ROC-O.
2. Settlement Plan – Sponsorship Agreement Holders (SAH) (IMM 5440)
Common reasons for return:
  • Form was not submitted (if SAH agreement with IRCC is less than 2 years old).
  • Invalid version of form was submitted.
  • Form was handwritten.
  • Form was not signed.
3. Sponsor Assessment (IMM 5492)
Common reasons for return:
  • Form was not submitted by either co-sponsor or CG.
  • Invalid version of form was submitted.
  • Not all questions were answered.
  • Form was handwritten.
  • Form was not signed.
4. Proof of Canadian Citizenship, Indian Status or Permanent Residence
Common reasons for return:

Each individual co-sponsor and/or organizational co-sponsor’s Signing Authority must provide a copy of one of the following:

  • Canadian Passport.
  • Canadian provincial or territorial birth certificate.
  • Canadian citizenship certificate.
  • Canadian certificate of registration of birth abroad.
  • Record of Landing (IMM 1000).
  • Confirmation of Permanent Residence (IMM 5292 or IMM 5688).
  • Permanent Resident Card.
  • Indian status card (formerly known as a Certificate of Indian status).

Part 2 – Application for Permanent Residence Package

5. Generic Application Form for Canada (IMM 0008)
Common reasons for return:
  • Form was not submitted.
  • Invalid version of form was submitted.
  • Form was not in French or English.
  • Form was not validated with 2D barcodes or barcodes are not legible.
  • PA’s email address (Question 6) was not included in the “Contact Information” section and no exceptional reasons were given on a separate sheet of paper.
  • Form was not signed.
6. Schedule A - Background/Declaration (IMM 5669)
Common reasons for return:
  • Form was not submitted.
  • Invalid version of form was submitted - only use the version from October 2018.
  • Form was handwritten.
  • Form was not in French or English.
  • Question 6 – not all questions from A to K were answered by a yes or a no.
  • Form was not submitted for PA and/or all family members 18 years of age and older.
  • Name and biodata did not match the Generic Application Form for Canada (IMM 0008).
  • Form was not signed or was signed using a typed signature.
7. Schedule 2: Refugee Outside Canada (IMM 0008/Schedule 2)
Common reasons for return:
  • Form was not submitted.
  • Invalid version of form was submitted.
  • Form was handwritten.
  • Form was not in French or English.
  • Form was not submitted for PA and/or family members 18 years of age and older.
  • Name and biodata did not match the Generic Application Form for Canada (IMM 0008).
  • Form was not signed.
8. Photos
Common reasons for return:
  • One photo for the PA and each family member was not provided.
  • Name and date of birth of each family member was not written on the back of each photo.

Part 3 – Submitting your application package

9. For mailed applications:
Common reasons for return:
  • More than one application per envelope was submitted without an itemized listing of applications included.
10. For emailed applications:
Common reasons for return:
  • Email attachments were not in the required format.
  • Scanned documents were not legible.
  • One or more attachments was larger than 5 MB.

Part 4 – Optional Forms

This section includes items which are optional. As these forms are not required, if you submit forms that are improperly completed, we will not return the application to you. Please note that this may negatively impact the application.

11. Use of a Representative (IMM 5476)
Common mistakes:
  • Form was incomplete.
  • An insufficient number of forms have been submitted.
  • Form was not signed.
12. Appointment of Representative(s) in Expected Community of Settlement (IMM 5956)
Common mistakes:
  • Form was incomplete.
  • An insufficient number of representatives have been appointed.
  • Form was not signed.

Step 3: Gather documents

Use the document checklist to gather documents.

Required stepUnless there are exceptional circumstances, you will not be contacted to provide missing documents or information. It is crucial that you submit all required documents and that you answer all the questions on the forms. Incomplete applications will be returned to you without being processed.

Important informationDo not submit original documents unless requested; only submit photocopies to us. We strongly encourage sponsors to keep a copy of each application submitted to IRCC, as applications approved, withdrawn or refused cannot be returned to you.

Translation of documents

You must send the following for any document that is not in English or French, unless otherwise stated on your document checklist:

  • the English or French translation; and
  • an affidavit from the person who completed the translation (see below for details); and
  • a certified copy of the original document.

Translations may be done by a person who is fluent in both languages (English or French and the unofficial language).

If the translation isn’t done by a member in good standing of a provincial or territorial organization of translators and interpreters in Canada, you must submit an affidavit swearing to the accuracy of the translation and the language proficiency of the translator. A certified translator will provide both a certified translation and certified copies of the original documents.

The affidavit must be sworn in the presence of:

In Canada:

  • a notary public
  • a commissioner of oaths
  • a commissioner of taking affidavits

Authority to certify varies by province and territory. Consult your local provincial or territorial authorities.

Outside of Canada:

  • a notary public

Authority to administer oaths varies by country. Consult your local authorities.

small exclamation warning signImportant information: Translations must not be done by the applicants themselves nor by members of the applicant’s family. This includes a parent, guardian, sibling, spouse, common-law partner, conjugal partner, grandparent, child, aunt, uncle, niece, nephew and first cousin.

Note: An affidavit is a document on which the translator has sworn, in the presence of a person authorized to administer oaths in the country where the translator is living, that the contents of their translation are a true translation and representation of the contents of the original document. Translators who are certified in Canada don’t need to supply an affidavit.

For co-sponsors only: Proof of Canadian citizenship, Indian status or permanent residence status

Individual co-sponsor and/or organizational co-sponsor’s Signing Authority, must submit a copy of one of the following documents:

  • Canadian Passport;
  • Canadian provincial or territorial birth certificate;
  • Canadian citizenship certificate (card or paper certificate);
  • Canadian certificate of registration of birth abroad;
  • Record of Landing (IMM 1000);
  • Confirmation of Permanent Residence (IMM 5292 or IMM 5688);
  • Permanent Resident Card; or
  • Indian status card (formerly known as a Certificate of Indian status).

Required stepWe do not accept driver’s licenses and health cards as valid proof of Canadian citizenship or permanent residence.


Step 4: Fill in your forms

How to Use PDF Forms:

You cannot complete and save the application forms using your internet browser. To use the forms, you need to:

  1. use your computer (Mac or PC) - the form will not open on mobile devices (iPads, tablets, mobile phones, etc.);
  2. install Adobe Reader 10 (or higher);
  3. download the PDF file to your computer and open it from your computer, using Adobe Reader (save the file in a location on your computer that you can remember);
  4. make sure you use Adobe Reader to open the form - do not open the file directly from your internet browser.

See the Help Centre for instructions on downloading and opening PDF forms. It is a good idea to clear your browser cache. When we update our application forms, your browser may still use old files and if you don’t clear your cache, you may see the old forms. Find out how to clear your cache.

A) The Sponsorship Application

Required stepImportant reminders:

  • All forms must be typed. If you submit handwritten forms, the application will be returned to you without being processed.
  • Make sure your sponsorship forms are signed and dated:
    • we accept scanned signatures; and
    • if a signature is missing, the application will be returned to you without being processed.
  • You must provide an e-mail address for each sponsor so that we can communicate with you:
    • each sponsor must provide their own personal e-mail (not the e-mail of a representative). Be careful when typing your email address. You should adjust your junk mail setting to make sure you do not miss important messages.
    • if you do not provide an email address for each sponsor, the application will be returned to you without being processed.
    • if you change your email address while the sponsorship application is being processed, you must notify us immediately (see the section Updating your contact information).
  • You should only include information about a third party representative (representative’s contact information, email address, etc.) on a Use of Representative form (IMM 5476) (PDF, 648 KB).
  • It is a serious offence to give false or misleading information on these forms. We may verify the information you provide on your application.
Sponsorship Undertaking – Sponsorship Agreement Holders (IMM 5373)

We use the Sponsorship Undertaking (IMM5373) and Settlement Plan (IMM5440) to make sure you can support the refugees so they can establish successfully in Canada. You must support the refugees for 12 months from the date of arrival or until they become self-sufficient, whichever comes first.

If you are sponsoring refugees referred to your sponsoring group by IRCC under the (Blended) Visa Office-Referred Program:

  • check the box for (Blended) Visa Office Referred sponsorships; and
  • type the profile number you received from us.
Section A – Sponsor Information

Type the following details about your organization:

  • name;
  • SAH Signing Authority’s family name and given names;
  • your address; and
  • contact details: home, business or cell phone numbers and email address.
Section B – CG Information

If you have a CG in this application, check “yes”. If not, check “no”. If you checked “yes”, more fields will appear.

Type the following details about the CG:

  • name;
  • CG Signing Authority’s family name, given names and date of birth;
  • address of the CG;
  • contact details: home, business or cell phone numbers and email address.
Section C – Co-sponsor Information

If you have one or more co-sponsors in this application, check “yes”. If not, check “no”. If you checked “yes”:

  • from the drop-down menu, select if the co-sponsor is an individual or organization. More fields will appear;
  • to add another co-sponsor, click the “add a co-Sponsor” button;
  • to remove a co-sponsor, click the “remove this co-sponsor” button.

For each co-sponsor, type the following details:

  • the name of the organization;
  • the individual co-sponsor or organizational Signing Authority’s family name, given names and date of birth;
  • Unique Client Identifier (UCI). You can find this number on official documents you get from us. It can be either eight or ten digits (Example: 0000-0000 or 00000-00000). If you do not have or do not know your UCI number, type “N/A”;
  • relationship of the organizational Signing Authority or individual to the PA;
  • address of the organizational Signing Authority or individual; and
  • contact details: home, business or cell phone numbers and email address.
Section D – Refugee Applicant(s)

Sponsors must commit to sponsoring the PA and all of their family members. This includes a family member who are not immigrating to Canada with the PA (non-accompanying family members).

  • Type all names and biographic information exactly as shown on the PA and family member’s passports or travel documents.
  • This information must match the names entered on the Generic Application Form for Canada (IMM 0008).
  • Required stepIf there are any discrepancies in biographic information between the IMM 0008 and the IMM 5373 forms, the application will be returned to you without being processed.

Principal applicant:

Type the:

  • family name;
  • given names;
  • sex;
  • date of birth;
  • place and country of birth, including the name of the town or city;
  • marital status;
  • country of citizenship.

Family Members:

Before you complete this section, check to see who qualifies as a family member.

If you have more family members to add, follow the instructions below:

  • if you check “yes”, more fields will appear;
  • click the “add additional family member” button to add more family members;
  • click the “remove this family member” button to remove a family member.

For each family member, type or select from the drop down menu:

  • family name;
  • given names;
  • sex;
  • date of birth;
  • place and country of birth, including the name of the town or city;
  • marital status;
  • country of citizenship;
  • relationship to the PA;
  • check the box to tell us if the family member will be accompanying or non-accompanying the PA to Canada;
  • check the box to tell us if a family member has separate contact information (address, email, phone) from that of the PA and a new box will appear below. Fill out the separate contact information for this family member.

Required stepIf you submit the name of a person in section D that is not a family member as per the regulations (a de facto family member), the application will be returned to you without being processed. All persons who do not meet the definition of family member as per IRPR should be on their own Application for Permanent Residence and Sponsorship Undertaking.

Section E – Linked/Multiple Sponsorship Applications

Fill in this section if you want linked or multiple sponsorship applications to be processed at the same time such as family members that plan to live in one household or as a family unit in Canada.

Required stepThe information you fill in must be identical to the biographic information that is on the linked application. When you fill in the linked application, put the PA’s information in the linked section. All applications need to link to each other. If not, the applications will not be processed together.

Type the:

  • family name of the other PA;
  • given names;
  • date of birth;
  • application number (G number) if known.

Click the “+” symbol to add another linked application. Click the “-“ symbol to remove a linked application.

Section F – Obligations, Consents and Declarations

This section must be read carefully and understood by all parties to the sponsorship.

Section G - Signatures

Required stepEach sponsor must sign and date the application. By signing here, the sponsors declare that they understand and commit to upholding the terms outlined on the Sponsorship Undertaking. If a signature is missing, the application will be returned to you without being processed. We accept scanned signatures.

Required stepNote: Your application will be returned to you if the Sponsorship Undertaking (IMM 5373):

  • Is not signed and dated by all the relevant parties;
  • Is dated more than 90 days prior to the date of submission to ROC-O;
  • If the PA and family member information does not match the Generic Application Form (IMM 0008).

As the sponsors, you must ensure that all the information contained in the application is accurate at the time of submission at ROC-O. Failure to do so will most likely result in the refusal of your application. Although we allow the Sponsorship Undertaking to be signed within 90 days of the submission date, if there are changes to your sponsoring group’s composition or changes to your PA’s family composition within this 90 day period, you must complete, sign and date a new Sponsorship Undertaking before submitting your application to ROC-O.

Settlement Plan – Sponsorship Agreement Holders (SAH) - IMM 5440

All sponsors should discuss settlement arrangements and responsibilities together and jointly fill out the settlement plan.

This form must be completed by the:

  • SAH
    • You always need to prepare a settlement plan for each sponsorship application. If the SAH signed a Sponsorship Agreement with us:
      • more than 2 years ago, you do not have to include it in the application, but keep it on file.
      • less than 2 years ago, you have to include it in the application and you need to keep a copy of it.
  • CG (if applicable)
  • Co-sponsor (if applicable)

Required stepBe as precise and detailed as possible. Do not leave any questions blank. Not applicable (N/A) is not an acceptable answer.

Required stepEach settlement plan must address the unique needs of the refugees in each sponsorship application. Your answers should not be copied from other settlement plans.

Required stepThe Settlement Plan must include the settlement needs of every refugee applicant named on the Sponsorship Undertaking, even if they will not come to Canada with the PA. If you do not consider non-accompanying family members in your Sponsorship Undertaking Settlement Plan, your application will be refused.

Example:

  • you are sponsoring a PA, her husband and her two children;
  • one child is not accompanying the family to Canada.

You must show 12 months of support for four persons, not three persons.

On the PA’s Sponsorship Undertaking, do not include persons listed in section E – Linked/Multiple Sponsorship Applications, as these persons require separate sponsorship applications.

Section A – General information

Type the:

  • name of the PA and date of birth;
  • name of the SAH organization.
Section B – Settlement Needs Checklist

Check the box to tell us who will provide for the financial and settlement needs of the refugees. Where more than one party is providing for a particular need, check all boxes that apply. The boxes checked in section B should align with the details of the sponsorship plan outlined in section C.

Financial Assistance: Tell us who will provide one-time start up items and cover ongoing monthly expenses. See Appendix A for more information on financial requirements of sponsorship.

Settlement Assistance: For each of the items listed in this section, tell us who will be responsible to provide the support.

Section C – Settlement Needs – Details
Question 1

As sponsors, you must arrange proper housing for the refugees you are sponsoring.

Describe your plans for arranging housing. Tell us:

  • the size and location of the housing;
  • the name of the person hosting the refugees and relationship to the PA;
  • detailed explanations about arrangements for permanent housing;
  • detailed explanations about temporary housing such as;
    • the family composition of the relatives, friends or sponsors that the refugees will be staying with;
    • what current accommodation arrangements the relatives, friends or sponsors have; and
    • details on the time frame when you expect to find the permanent accommodation.
  • type of building (high-rise apartment, townhouse, detached house, shared accommodation, etc.);
  • number of other people living there;
  • number and type of rooms (number of bedrooms, bathrooms, types of living areas, basement etc.);
  • types of furnishing (couches, size of beds, kitchen table etc.); and
  • full address, if known at this time.
Question 2

What support structure (staff or volunteer) will be providing the required settlement services? Tell us the names of the volunteers or staff and what tasks they will be helping with (arrival, SIN card application, Health card application, medical appointments, etc.).

See these links for useful information:

Question 3

Which immigrant settlement assistance agencies will the refugees likely access and for which services?

Tell us about the settlement agencies or services, and other public services or agencies you plan to contact for the refugees, including:

  • the names of the community groups, organizations and activities your group has approached for information, registration, etc.
  • the services the refugees will be receiving from the agency. Examples of settlement activities include:
    • language training;
    • counselling;
    • cultural orientation;
    • employment services;
    • referrals to community resources.

Find more information about settlement services in your area.

Question 4

You are responsible for arranging for any additional needs of the refugees. This includes medical needs and crisis support and counselling if they have suffered trauma and would benefit from these services.

  • Tell us if the refugees are living with certain trauma/crisis such as Post-Traumatic Stress Disorder, severe physical pain, or if they are victims of gender based violence.
  • Tell us what services are needed such as the need to see a psychologist, attend support groups, to see a physiotherapist and the need to have a wheelchair.
Question 5

Answer this question only if there are non-accompanying family members listed on the Sponsorship Undertaking (IMM 5373):

  • explain your group’s contingency plans for supporting non-accompanying family members who may come to Canada later under the OYW of Opportunity provision;
  • include both financial and settlement considerations.
Section D – Signatures

Required stepAll parties that signed the Sponsorship Undertaking (IMM 5373) must also sign the Settlement Plan (IMM 5440) (PDF, 690 KB). By signing the Settlement Plan, you confirm that you are aware of the terms of the plan and commit to fulfilling them. We accept scanned signatures. If a signature is missing, your application will be returned to you without being processed.

Sponsor Assessment (IMM 5492)

This form must be completed by:

  • the Signing Authority of your SAH (form must be submitted once and sent to IRCC.INPSR-PPPRRI.IRCC@cic.gc.ca for us to keep on file);
  • the Signing Authority of the CG (if applicable); and
  • the individual or organizational Signing Authority of the co-sponsor (if applicable).

You can submit your form in a sealed envelope to ensure confidentiality.

Section A

Type the name of the sponsoring group (SAH, CG, CS organizational co-sponsor).

Section B

Type your family name and given names.

Section C

Type any other names you have used (including birth name, maiden, previous married names, aliases and nicknames).

Sections D to M

Check the appropriate box.

Required stepIf a box is not checked, the application will be returned to you without being processed.

Section N – Signatures

Required stepSign and date the declaration. If a signature is missing, the application will be returned to you without being processed. We accept scanned signatures.

B) The refugee’s permanent residence application

The PA and their family members must fill in the forms for permanent residence. As sponsors, you should remind the PA of our specific definition of what constitutes a family member in IRPR.

All forms are available in the Application for Convention Refugees Abroad and Humanitarian-Protected Person Abroad (IMM 6000).

It is highly recommended for the PA to provide a personal email address as email is the primary method of communication for us. If for exceptional reasons, a PA cannot provide a personal email address, they must explain why on a separate page and attach it to the Generic Application form for Canada (IMM 0008). If the PA does not provide an email address, processing of the application will be delayed.

The Generic Application form for Canada (IMM 0008) must be 2D bar coded. You must ensure that you properly validate your answers when filling out this form and that the barcode is generated.

OPTIONAL FORMS:

Appointment of Representative(s) in Expected Community of Settlement (IMM 5956)

Use this form if you do not currently meet the residency requirements and would like to appoint a representative in the refugee’s expected community of settlement.

General Application Information

Select Sponsorship Agreement Holder and more fields will appear.

Part 1 – Appointment of Representative
Section A – Principal Applicant

Type the name, date of birth, and IRCC file number (G number) of the PA (if available).

Section B – Sponsoring Group

Type the name of the SAH and if applicable, the CG and/or co-sponsor that signed the Sponsorship Undertaking.

  • to add a co-sponsor, click the “add a co-sponsor” button;
  • to remove a co-sponsor, click the “remove this co-sponsor” button;
  • for each co-sponsor, select the type of sponsor from the drop-down list (either individual or organization).
Section C – Appointed Representatives
  • type the name of the sponsor appointing a representative;
  • type the name, address, phone number and email address of each representative being appointed.
Section D – Appointed Representative Declaration and Signatures

Required stepEach appointed representative must read, sign and date the form. We accept scanned signatures. We accept scanned signatures.

Part 2 – Settlement Plan

Part 2 should only be completed by the sponsoring group. If you are appointing a representative as part of your initial sponsorship application, you do not need submit a separate Settlement Plan (IMM 5440). This section is applicable to all SAHs regardless of the length of your agreement with IRCC. You must fill it out and submit it to us.

Section E – Settlement Needs Checklist and Section F – Settlement Needs – Details

Refer to the instructions on the Settlement Plan (IMM 5440) form to fill out these sections.

Required stepEach sponsor who has signed the Sponsorship Undertaking must, read, sign and date the form. We accept scanned signatures.

Use of a Representative (IMM 5476)

Use this form to:

  1. authorize you (the sponsor) to do business on behalf of the refugees you are sponsoring (for example, to provide updated information about the refugee’s situation to the IRCC office overseas on their behalf):
    • While this form is optional, we strongly recommend you include a Use of Representative form with each PSR application to authorize you to act on behalf of the refugees.
    • This authorization is different from the disclosure in section D of the refugee applicant’s Generic Application form for Canada IMM0008-Schedule 2 form, which authorizes us to share required case information with sponsors but does not authorize sponsors to act on the refugee’s behalf.
  2. authorize a third-party representative to do business on your behalf with IRCC and the Canada Border Services Agency (CBSA) and to give you advice or guidance during the application process.

See the Use of Representative Guide and Form for instructions.

Do not use this form to appoint sponsorship representatives so that you can meet residency requirements. Instead, use the IMM 5956 Appointment of Representative(s) in Expected Community of Settlement form.


Step 5: Mail or email the application

Send your application by mail or email, not both. Duplicate applications will delay the processing of your application.

If you mail your application, we recommend that you send your application via registered mail to ensure that your package is trackable by Canada Post or a courier service.

Required stepWe strongly recommend that you send one application per envelope. If you send more than one application per envelope/box, itemize the applications in a list contained in the envelope/box or all applications will be returned to you without being processed.

Mailing address:

Immigration, Refugees and Citizenship Canada
Resettlement Operations Centre in Ottawa (ROC-O)
Sponsorship Agreement Holder Unit
365 Laurier Avenue West
Ottawa, ON K1A 1L1

Email

IRCC.INROCO-CORORI.IRCC@cic.gc.ca

Prepare the email by following these steps:

  1. 2D Barcode the Generic Application Form for Canada (IMM 0008)
    • As you enter information on the IMM 0008 online you must complete all mandatory fields in order to “validate” the form and create the 2D barcode.
    • Validation does not mean that the form is submitted to ROC-O, it means that a 2D barcode will be generated and printed on the IMM 0008.
    • The IMM 0008 is divided into 2 parts: the form and the signature page. We recommend the following procedure to submit the application electronically:
      1. complete the form in its entirety, then select the “validate” button located on the last page.
      2. save the PDF document as “PA FAMILY NAME, First Name - IMM0008”.
      3. print only the IMM 0008 signature page – sign and date where indicated.
      4. scan the signature page separately and save it as “IMM0008-signature page”.
  2. Check your scanner settings:
    • use a high resolution (at least 400 DPI);
    • we accept scanned documents in black and white.
  3. Check the email attachments:
    • you need to submit a minimum of 6 separate email attachments;
    • each attachment cannot be bigger than 5 MB - if an attachment is larger than 5 MB the application will be returned to you without being processed;
    • attach only PDF and picture files;
    • do not attached compressed files (such as ZIP or RAR) because we cannot open them;
    • all forms must be typed;
    • Use these naming conventions for your attachments:
      • Sponsor documents. Name this file: “PA FAMILY NAME, First Name - Sponsor documents”
      • IMM0008 & IMM0008 DEP (if applicable). Name this file: “PA FAMILY NAME, First Name - IMM0008”
      • Schedule A, Schedule 2 and Use of Representative forms. Name this file: “PA FAMILY NAME, First Name - Schedules”
      • One photo per applicant which meets the photo specifications. Name this file: “PA FAMILY NAME, First Name Refugee - Photos”
      • Passports. Name this file: “PA FAMILY NAME, First Name - Passports”
      • Supporting documentation. Name this file: “PA FAMILY NAME, First Name - Supporting documentation”
  4. Email the application
    • The subject line should be titled: “SAH Sponsorship Application - PA FAMILY NAME, first name”.
    • The email size cannot be bigger than 10 MB, if it is, send the attachment in 2 or more emails and number your email subjects. For example: “part 1 of 2” and “part 2 of 2”. If your email is larger than 10 MB, it will bounce back and you will not receive an email auto-reply.
  5. Ensure your application was received and is complete:
    • You should receive an auto-reply from ROC-O for each email sent; save this auto-reply.
    • Your application will be returned to you without being processed if the format is incorrect or if the application is incomplete. If this happens, you must submit a new application in its entirety (not just the missing documents).

What happens next?

When ROC-O receives your sponsorship application, you can expect:

Stage 1: Intake

  • For mailed applications:
    1. A first Acknowledgement of Receipt (AOR) is sent via email by ROC-O to the SAH signing authority to confirm that the sponsorship application package has been received but not yet verified for a completeness check. This AOR is generally sent within 30 days of reception of your application and includes the name of the PA. This AOR simply confirms that ROC-O received your application.
  • For emailed applications:
    1. An immediate auto-reply is sent to the email address from which the application was submitted. This auto-reply confirms that the sponsorship application package has been received. It does not confirm that your application is complete nor does it include the name of the PA.

Stage 2: Completeness Check

ROC-O reviews the application to ensure that all correct forms are submitted and signed by all sponsors.

If the application is complete, a second AOR is sent via email by ROC-O to the SAH Signing Authority to confirm that all necessary sponsorship forms are submitted and signed and that the application was created in our immigration system. You will receive your application number (G number) at this time. This also means that the application has been transferred to a ROC-O officer for decision and that a cap space has been taken from your allocation.

If the application is incomplete, no second AOR is sent. For a mailed application, the application will be returned to the SAH Signing Authority via mail. For an emailed application, an email will be sent to all sponsors and the PA explaining the reasons for return. Processing will not continue and no cap space will be taken from your allocation.

Stage 3: The Sponsorship Application Decision

At this stage, all complete applications will receive a final decision. A ROC-O Officer will assess your application by reviewing the application forms and your supporting documents to decide whether they are satisfied that you meet the requirements to be a sponsor under section R154 IRPR.

If the ROC-O Officer is satisfied that you meet the requirements of IRPR, the Sponsorship Application will be approved and the decision will be communicated to all sponsors and the PA via email. The entire application (sponsorship application and the refugee’s application for permanent residence) will then be electronically transferred to the appropriate IRCC office overseas. For more information on how the application will be processed overseas, refer to the Guide IMM 6000 – Convention Refugees Abroad and Humanitarian-Protected Persons Abroad.

If the ROC-O officer is not satisfied that you meet the requirements of IRPR, the application will be refused and the decision will be communicated to all sponsors and the PA via e-mail. Cap space used for this application will not be returned to your SAH. We strongly encourage sponsors to keep a copy of each application submitted to IRCC, as applications approved, withdrawn, or refused cannot be returned to you.

If your application is returned or refused and you wish to re-submit it, you must submit a new and complete application. You cannot simply include the missing documents or updated documents from the previous submission.

Updating your contact information

During the sponsorship application process, you must notify us of any change in your contact information, or the contact information of your CG or co-sponsors (address, phone number, new email address etc). Notify us by emailing IRCC.INPSR-PPPRRI.IRCC@cic.gc.ca.

The PA must contact the IRCC office overseas to change their or their family members’ contact information (email address) or changes to their personal circumstances (for example, change in your marital status, birth of a child, email address). Find out how to Change your address.

Checking your application status

Once we have created your application in our immigration system, you can check its status on-line.

If you would like a case status update, you can contact ROC-O at IRCC.INROCO-CORORI.IRCC@cic.gc.ca. Use this email subject line when sending a status inquiry: PA FAMILY NAME, first name, G number, CASE STATUS REQUEST.

Keep in mind that contacting ROC-O always takes us away from processing applications. Receiving a high volume of case status updates delays processing of your application and applications of others.

You should contact ROC-O when:

  • You sent an email application and you did not receive the automatic auto-reply. Carefully review the email address from which you sent your application and your junk mail folder.
  • More than 60 days have passed since you submitted your paper application and you have not received the first AOR;
  • More than 6 months have passed since you received your first AOR. If less than 6 months have passed since you received your first AOR from ROC-O, we will not answer your case status request;
  • If you believe that your application has been erroneously delayed overseas, ROC-O will review the case and advise the mission if an error seems to have occurred in processing the application. ROC-O will not provide you with a response on these case status requests.

If you decide to send us an email, please do not ask your Member of Parliament (MP), other sponsors or the PA to send an email for the same question. If ROC-O receives multiple email enquiries on the same topic, we will only answer the first email that we received.

Current processing times

Processing times can change. You can check current processing times on the Application processing times webpage.

Protecting your information

Your personal information is:

  • available to IRCC and the Canada Border Services Agency (CBSA) employees who need to see it to provide the services to you, and
  • not disclosed to other organizations except as permitted under the provisions of the Privacy Act or the Citizenship Regulations.

For more information. For more information about the protection of your data, visit the Help Centre.

Need help?

If you need help, you can find answers to your questions by visiting the Help Centre.


Appendix A – Financial Guidelines

These guidelines are intended to help sponsoring groups to plan for sponsorship costs when preparing their Sponsorship Applications for submission to Immigration, Refugees and Citizenship Canada (IRCC). For detailed information on financial support that should be provided after the refugees have arrived, see the Private Sponsorship of Refugees (PSR) Program FAQs – Post-Arrival Financial Support for PSRs (PDF, 61.1 KB).

General Requirements

Sponsoring groups will not:

  • profit financially by sponsoring refugees.
  • accept funds from the refugees for any of the situations below, either before or after the refugees arrive in Canada:
    • as payment for submitting a sponsorship;
    • as a prepayment or repayment for lodging, care and settlement assistance;
    • as a deposit to guarantee the refugees will stay with the sponsor for one year after they arrive.

      Note: The refugee’s relatives or friends may contribute their own funds to the sponsoring group to help with resettlement costs.

  • act as paid representatives and charge associated fees;
  • require that refugees, their relatives or friends use services of a paid representative for the purpose of a Sponsorship Application.

Note: You are not responsible to cover the costs of the refugee’s Immigration Loan, or for any debt that a refugee incurs in Canada, unless you have co-signed loans.

How long to provide financial support

  • You should provide income support to at least the equivalent amount that is provided by the Resettlement Assistance Program (RAP) in the expected community of settlement, adjusted by any eligible in-kind contributions. You should support the refugee towards becoming self-sufficient. This can include enrolling the refugees in language training or employment counseling before encouraging them to find employment.
  • You need to provide the refugee with both financial and non-financial support (including start-up costs) for:
    • up to 12 months or until the refugee becomes self-sufficient, whichever comes first;
    • up to 6 months or until the refugee becomes self-sufficient, whichever comes first, for cases sponsored under the Blended Visa Office Referred (BVOR) Program (IRCC will cover an additional 6 months).
  • If the refugee becomes financially self-sufficient during the 12-month sponsorship period, your sponsoring group does not have to provide income support under the terms of the Sponsorship Undertaking for the rest of the sponsorship period. A definition of financial self-sufficiency can be found here (PDF, 61.1 KB).
  • In case the refugee stops being self-sufficient, your sponsoring group must make sure you can afford to start supporting them again for the remaining length of the sponsorship.

Trust Funds and Funds held in Trust

There are two different types of financial accounts that sponsors may establish: 1) a formal trust fund; or 2) funds deposited into a chequing or savings account at a Canadian financial institution (funds held in trust). For both types of accounts, funds can be contributed by individuals, groups, and organizations, but refugees cannot contribute any funds. In the event that the refugee is not accepted for resettlement to Canada, funds held in trust for the sponsorship of that refugee, including all accumulated interest, must be returned to the contributors.

1) Formal trust fund

Sponsoring groups may establish a formal trust fund with a Canadian financial institution. The individual rights and obligations of the contributors, sponsors and beneficiaries must be set out in the terms of the trust.

2) Funds deposited into a bank account (funds held in trust)

This account does not need to be a formal trust account; a chequing or savings account held with a Canadian financial institution is sufficient, provided there is a minimum of two account holders.

Administrative Fees

As per the Sponsorship Agreement, SAHs may recover a one-time maximum payment of $250 per application from the Constituent Group (CG) or co-sponsor for direct administrative costs incurred in support of the application. Direct administrative costs include rent, staff, accounting fees, telephone, facsimile, postage, courier and photocopying. As per the Sponsorship Agreement, SAHs must maintain for one year a record of all fees collected. These costs cannot be imposed on or required from the refugees.

Cost of Sponsorship

You should provide income support to at least the equivalent amount that is provided by the Resettlement Assistance Program (RAP) in the expected community of settlement, adjusted by any eligible in-kind contributions. Use the RAP rates in the expected community of settlement to calculate the income support you will have to prepare to give.

Sponsorship costs include start-up costs and monthly costs.

Start-up costs include, but are not limited to:

  • one-time payment for household items (basic window coverings and common household products such as kitchen utensils, pots, pans, brooms, mops, detergents and cleansers, etc.);
  • furniture (beds, mattresses, dining set, couches, end table and lamps, etc.);
  • linens (including bedding);
  • food staples;
  • both regular and winter clothing;
  • school registration fees (if applicable).

Monthly costs include:

  • food and incidentals;
  • housing costs (including utilities);
  • monthly public transportation passes for all adults;
  • a communication allowance to cover the costs of a telephone and/or internet connection.

In addition to the costs above, you should plan to cover deposits for utilities, phone installation and rental deposit.

Some factors, such as in-kind donations or special needs, may impact the amount you need.

You should consider these specific needs in your cost estimate:

  • maternity benefits,
  • child care,
  • disability,
  • age-specific top-ups,
  • housing supplements,
  • health-related expenses, such as travel to appointments, and
  • critical health related expenses not covered through Interim Federal Health (IFH) or provincial health insurance plans.

For RAP rates in your community, refer to the Resettlement Sponsorship Training Program (RSTP).

Family Composition

If there are linked Sponsorship Applications (including for adult children), you should estimate the costs for each family separately, even if the families intend to live together in Canada. Any adult children over the age of majority in the province they are expected to live are entitled to receive adult benefit rates, adjusted by in-kind contributions.

Income Support Deductions

  • The standards for using personal funds and earned income follow the same standards as the Resettlement Assistance Program (RAP); however, you may choose to maintain a higher level of income support.
  • As the refugee starts to earn money, you may be able to lower the monthly financial support.
    • Once their net earned income is 50% higher than the RAP rates, you may reduce your support. The total income they earn and get from you must still be at least the minimum they need.
  • The Canada Child Benefit (CCB) is a tax-free monthly payment made to eligible families to help with the cost of raising children under 18. The CCB:
    • is available to all Permanent Residents and Canadian Citizens;
    • can’t be counted as earned income;
    • can’t be used to calculate reductions to sponsor support;
    • can’t be counted towards the financial support requirements under the Private Sponsorship of Refugees Program;
    • has no impact on the minimum amount of financial support a sponsor is required to provide.

Additional guidance on post-arrival financial support can be found here (PDF, 61.1 KB).

In–Kind donations

In-kind donations include all donated goods, commodities or services (e.g. gently used furniture or clothing, or housing provided at no cost to the sponsored family). In-kind donations cannot be valued for more than their actual value or the financial benefit they are replacing.

Some items cannot be donated, including:

  • mattresses, which should always be purchased new;
  • opened food products; and
  • personal clothing items such as undergarments or footwear.

You can subtract the following types and values of in-kind donations from your estimated sponsorship costs.

Types of costs that may be deducted through donations (In-kind Deductions)Footnote 1

Ongoing monthly costs
Donated Item % of RAP amount that can be deducted from total sponsorship cost

Shelter

Includes housing costs, utilities, etc.

100%
One-time start-up costs
Donated Item % of RAP amount that can be deducted from total sponsorship cost

Clothing

Includes basic clothing needs and seasonal needs such as: winter coat, boots, mittens, scarf, snow pants, rain wear, etc.

Note: There are some clothing items that must be purchased new (such as undergarments and footwear). You should also account for personal or cultural clothing preferences.

70%

Furniture

Includes: bed frame or crib, dining set, couches, end table, lamps, etc.

70%

Household Needs

Includes: basic window coverings and common household products such as kitchen utensils, pots, pans, brooms, mops, detergents and cleansers, etc.

50%

Linens

Includes: bedding, towels, etc.

100%

School supplies

Not including registration costs

50%

Food staples

New, unopened pantry items (rice, flour, sugar, spices, etc.) can be donated

50%

Appendix B - Add a family member to a privately-sponsored refugee application

Both accompanying and non-accompanying family members (also known as dependants) must be added to an application for permanent residence before the PA departs for Canada.

Failing to declare a family member may result in the refusal of your application. Declaring family members is also important for family reunification. For example, under the One Year Window (OYW) of opportunity provision, the PA can apply to bring their non-accompanying family members to Canada for up to one year after their arrival in Canada, but only if they were declared on the application before the PA departed for Canada. For more information about the OYW provision, see the OYW Application Guide (IMM 5578).

Before you or the PA add a family member, carefully review the definition of what constitutes a family member under IRPR. De facto family members are not family members under the regulations and cannot be added to a sponsorship application.

If you wish to add an accompanying de facto family member, a separate Sponsorship Application package is required. You can link the application by listing it in the Linked/Multiple Sponsorship Undertakings section on the Sponsorship Undertaking form. We will do our best to process the applications at the same time.

If you are adding a:

1. Newborn biological child

If a biological child is born after the PA’s application was received at ROC-O, as per the Sponsorship Undertaking form (IMM 5373 - section F Obligations, Consents and Declarations) that you signed, you are automatically responsible for this child as part of your obligations to sponsor. You do not need to add this child on a new Sponsorship Undertaking form or submit the Request to Add Family Members to a Private Sponsorship Undertaking form (IMM 5618).

The process to add a biological child after the application was received at ROC-O is the following:

If you, the sponsor, notifies ROC-O:

  • Sponsor submits the following documents to ROC-O (preferably via email):
    • an updated Generic Application Form for Canada (IMM 0008) signed by the PA that includes the PA, previously declared and new family members; and
    • a copy of the child’s birth certificate and/or new family UNHCR document.

If the PA notifies the IRCC office overseas:

  • The PA submits the following documents to IRCC office overseas (preferably at the interview or via email):
    • an updated Generic Application Form for Canada (IMM 0008) signed by the PA that includes the PA, previously declared and new family members.
    • a copy of the child’s birth certificate and/or new family UNHCR document.

What happens next?

Once we receive these documents, we will add the new biological child to the PA’s permanent residence application and continue to process it as per regular process.

Required stepIf a document or signature is missing when you or the PA notifies IRCC, we will send you an email providing you with an opportunity to submit it. Generally, we will provide you with 30 days to answer our email. If you do not answer our email or if you do not submit the required information within the requested period, the permanent residence application will be refused. A new sponsorship application for the entire family will need to be submitted to ROC-O.

No cap space will be counted toward your annual allocation when you add a newborn biological child.

If you are adding a:

2. A spouse or an adopted child

If the PA married or if the PA legally adopted a child after the application was received at ROC-O, they must be added to the Sponsorship Undertaking using the Request to Add Family Members to a Private Sponsorship Undertaking form (IMM 5618).

To avoid delays, only the sponsors should advise ROC-O of these new added family members. If the PA contacts the IRCC office overseas, it will delay processing of the application.

Cap space will be counted toward your annual allocation when adding a spouse and/or their children. If the application is refused, the cap space used for the application will not be returned to you.

The sponsors must submit these documents (preferably via email):

Important informationThe IMM 0008 form – Schedule 2 is not required.

Complete the Request to Add Family Members to a Private Sponsorship Undertaking form (IMM 5618) (PDF, 661 KB)

The sponsor must complete each of the following sections:

Section A – Principal Applicant

Type the name of the PA, including:

  • family name;
  • given name(s);
  • date of birth;
  • application number (G number).

Section B – New Family Members

Type the name of the new family member, including:

  • family name;
  • given name(s);
  • sex;
  • date of birth;
  • country of birth; and
  • relationship to the PA.

Section C – Agreement to Add Family Members

By checking the “yes” box, you agree to sponsor the additional family members listed in Section B.

By checking the “no” box, your sponsorship and the PA’s permanent residence applications will be refused.

Section D – Signatures

Sponsors who signed the sponsorship application must all sign this form.

What happens next?

Once we receive these documents, we will add the new family members to the PA’s application and assess whether the sponsorship is still valid.

If the sponsorship continues to be valid, regular processing will continue.

If the sponsorship is no longer valid, the sponsorship and the permanent residence applications will be refused. A new sponsorship application will need to be submitted at ROC-O.

Required stepIf a document or signature is missing on a request to add a family member, ROC-O will send you an email providing you with an opportunity to submit it. Generally, we will provide you with 30 days to answer our email. If you do not answer our email or if you do not submit the required information within the requested period, the request to add family members will be refused. A new sponsorship application for the entire family will need to be submitted to ROC-O.


Appendix C – Acronyms

Acronym
Explanation
AOR
Acknowledgement of Receipt
BVOR
Blended Visa Office Referred
CBSA
Canada Border Services Agency
CCB
Canada Child Tax Benefit
CG
Constituent Group
IFHP
Interim Federal Health Program
IRCC
Immigration, Refugees and Citizenship Canada
IRPR
Immigration and Refugee Protection Regulations
JAS
Joint Assistance Sponsorship
MIDI
Ministère d’Immigration, Diversité et Inclusion Québec
MP
Member of Parliament
OYW
One Year Window of Opportunity Provision
PA
Principal Applicant
PSR
Privately Sponsored Refugee
RAP
Resettlement Assistance Program
ROC-O
Resettlement Operations Centre in Ottawa
RSTP
Refugee Sponsorship Training Program
SAH
Sponsorship Agreement Holder
SIN
Social Insurance Number
UCI
Unique Client Identifier
UNHCR
United Nations High Commissioner for Refugees
VOR
Visa Office Referred
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