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COVID-19: Changes to Canadian taxes and benefits

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Contacting the Canada Revenue Agency

You may experience longer than usual wait times due to fewer available agents. Contact us only if you are calling about your 2019 income tax and benefit return, benefits or credits, or to set up My Account.

Updates on changes to the Canada Revenue Agency (CRA) services, due dates and programs affected by the pandemic.

Affected by COVID-19

Income tax filing and payment dates

Extended due dates for individuals, corporations and trusts
Content updated - March 30

Benefits, credits and support payments

Canada Emergency Response Benefit, changes to existing benefits and credits (CCB, GSTC, RRIF)
Content updated - April 3

Contact the CRA

Wait times, reduced or suspended services

Support for employers

Temporary wage subsidy for employers, and deferral of GST/HST remittances
New page - March 31

Outreach activities

Free tax clinics, outreach and liaison officer service changes

Collections, audit, objections and appeals

Changes to our compliance procedures


Changes in our operational activities

Electronic signatures

Authorizing and corresponding with representatives

Additional updates on:

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