COVID-19: Changes to Canadian taxes and benefits

Contacting the Canada Revenue Agency

You may experience longer than usual wait times due to fewer available agents. Contact us only if you are calling about your 2019 income tax and benefit return, benefits or credits, or to set up My Account.

Updates on changes to the Canada Revenue Agency (CRA) services, due dates and programs affected by the pandemic.

Affected by COVID-19

Income tax filing and payment dates

Extended due dates for individuals, corporations and trusts
Content updated - March 20

Benefits, credits and support payments

Canada Emergency Response Benefit, changes to existing benefits and credits (CCB, GSTC, RRIF)
Content updated - March 26

Contact the CRA

Wait times, reduced or suspended services
New page - March 20

Collections, audit, objections and appeals

Changes to our compliance procedures

Outreach activities

Free tax clinics, outreach and liaison officer service changes

Electronic signatures

Authorizing and corresponding with representatives


Changes in our operational activities
New page - March 20

Additional updates on:

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